Referral Administrator

3 weeks ago


Colchester, United Kingdom Primary Care Careers Full time

Job summary

The Partnership is currently looking for a referral administrator to join our friendly and hard-working secretary team. The ideal candidate will be able to undertake all secretarial duties.

Main duties of the job

To carry out the processes for eReferral / Choose and Book (or any future e-referral software) ensuring referrals are sent to the correct services as quickly as possible. Ensuring that ghost appointments are booked where necessary. To chase up any referrals that have not been processed within the expected timescale. To chase any patients who have not actioned their referrals or collected their paperwork. To complete any tasks sent by the clinical staff relating to letters and referrals or clinic attendances. To provide cover for members of the referral team during periods of sickness and annual To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries. To assist in any in-house data analysis of referral processed. To be aware of referral pathways and assist the clinicians in ensuring referrals are made to the most cost-effective service.

About us

The Colte Partnership is a GP super-partnership, formed in June 2017. It brought together 9 local GP surgeries across Colchester and Tendring, serving approx. 98,000 patients. With the combined workforce, skills and knowledge, we are in a unique position to assist our patients across the county.

As well as general practice, we offer extended access appointments to enable all of our patients to access medical care at evening and weekends, we also work collaboratively with external agencies to provide in home services and Social Prescribing.

We also work as three collaborative primary care networks (PCNs) which span across Colchester and Tendring:

Ambrose Avenue Group Practice, Riverside Medical Centre & Ardleigh Surgery Mersea Island Medical Practice, Tiptree Medical Centre & Rowhedge Medical Centre Walton Medical Centre, Colne Medical Centre & Wivenhoe Medical Centre

There is a wide socio-economic and demographic served within this area which will provide an interesting and varied case mix. You will be joining an enthusiastic team of clinicians and administrators. You will be well supported with on-going professional development (training support, CPD and peer support).

Job description

Job responsibilities

Ifyou would like to find out more information about this role, please do nothesitate to get in contact with us.

Person Specification

Experience

Essential

Knowledge and experience of using medical terminology would be an advantage but is not an essential. Experience of working within primary care would be preferred. Use of Systm one and/or Emis would be an advantage but not essential as training can be provided to the right candidate. Interviews will be carried out for successful applicants on receipt of application, and we reserve the right to retract the advert if a suitable person is found before the end date.

  • Colchester, United Kingdom Colte Partnership Full time

    About the Role The Colte Partnership is currently looking for a referral administrator to join our friendly and hard-working secretary team, this role is offered on a 2 year fixed term contract, on a part time basis for 27 hours per week. . The ideal candidate will be able to undertake all secretarial duties. The post holder’s responsibilities will...


  • Colchester, United Kingdom Primary Care Careers Full time

    **About the Role**: The post holder’s responsibilities will include: - To carry out the processes for eReferral / Choose and Book (or any future e-referral software) ensuring referrals are sent to the correct services as quickly as possible. Ensuring that ghost appointments are booked where necessary. - To chase up any referrals that have not been...

  • Administrator

    1 month ago


    Colchester, United Kingdom Primary Care Careers Full time

    **About the Role**: The Tollgate Practice looking for an experienced medical administrator to join our busy practice support team and help make a positive impact to our local community. The main responsibilities of the role include: - Undertake a variety of administrative duties to assist in the smooth running of the practice, including the provision of...


  • Colchester, United Kingdom Colchester Institute Full time

    **Learning Support Administrator** **Colchester** **Actual Salary - £15,290.87 - £15,732.49, Full time Salary - £21,744 - £22,372 per annum** **Permanent - Part Time - Term Time Only - 30 hours per week, 38 weeks per year** Join our professional and supportive Additional Learning Support Team as a Learning Support Administrator. **About the...

  • Medical Secretary

    4 weeks ago


    Colchester, United Kingdom Primary Care Careers Full time

    **About the Role**: Winstree Medical Practice are looking for an experienced Medical Secretary / Administrator to join our busy friendly practice to cover maternity leave. This is a varied role that will include: - Audio typing - 2WW monitoring - Referrals including using the E Referral system - Insurance reports - SARS reporting - IGPR reporting -...

  • Administrator

    3 weeks ago


    Colchester, United Kingdom Winstree Medical Practice Full time

    About the Role Winstree Medical Practice has an opportunity for an administrator to join our busy practice support team, on a part-time basis for 16 hours per week over 2 days. The main responsibilities of the role include: Undertaking a variety of administrative duties to assist in the smooth running of the practice, including the provision of...

  • Administrator

    3 weeks ago


    Colchester, United Kingdom Primary Care Careers Full time

    Job summary Winstree Medical Practice has an opportunity for an administrator to join our busy practice support team, on a part-time basis for 16 hours per week over 2 days. If you are a well organised person, who thrives in a busy working environment where no two days are the same, we'd love to hear from you. Main duties of the job ...


  • Colchester, United Kingdom Winstree Medical Practice Full time

    We are looking for an experienced Medical Secretary / Administrator to join our busy friendly practice. You will need to be a team player with excellent communication skills both face to face and telephone. You will have a strong understanding of the importance of confidentiality and accurate record keeping. This role will include but not limiting to: -...


  • Colchester, United Kingdom East Suffolk and North Essex NHS Foundation Trust Full time

    An exciting opportunity has arisen here in the Audiology Team at Colchester Hospital for someone to join our Service as Community Audiology Administrator. This is an office based role, involving telephoning and contacting patients to discuss their referrals and you will be responsible for the efficient administration of all aspects of patient appointment...

  • Administrator

    4 weeks ago


    Colchester, United Kingdom Primary Care Careers Full time

    **About the Role**: The Tollgate Practice is looking at recruiting an additional two additional administrators/receptionists on a full time, part time or job share basis. The main responsibilities of the role include: - Undertaking a variety of administrative duties to assist in the smooth running of the practice. - Data entry and read coding of relevant...


  • Colchester, United Kingdom Colchester Institute Full time

    **Salary**: Actual Salary - £15,290.87 - £15,732.49, Full time Salary - £21,744 - £22,372 per annum Location: Colchester Reference code: CINO159326 Closing Date: 27/07/2023 **Learning Support Administrator** **Colchester** **Actual Salary - £15,290.87 - £15,732.49, Full time Salary - £21,744 - £22,372 per annum** **Permanent - Part Time - Term...


  • Colchester, United Kingdom Essex Partnership University NHS Foundation Trust Full time

    We are looking for an Administration Assistant to support new MDT services for neurodevelopmental conditions (ASD and ADHD) across NE and West Essex. These are small specialist services which are developing and the postholder will be able to support this development. This role involves contact with individuals and their families as well as liaison with other...

  • Medical Secretary

    1 month ago


    Colchester, United Kingdom Primary Care Careers Full time

    **About the Role**: Ambrose Avenue Group Practice** **has a fantastic opportunity for a medical secretary to join their team on a full-time basis. This is an essential front-line role, providing an efficient, comprehensive secretarial and administrative support service to the practice management team. The main responsibilities of the role include: -...


  • Colchester, United Kingdom Ambrose Avenue Group Practice Full time

    We are a friendly and welcoming GP Practice with 16,000 patients across two Colchester sites (Ambrose Avenue and Tollgate). We are looking for a confident, enthusiastic individual for this position. The primary responsibility for this post holder will involve acting as a central point of contact for the clinical team. You will provide leadership and support...


  • Colchester, United Kingdom CARA (Centre for Action on Rape and Abuse) Full time

    **This post is restricted to women applicants under the Equality Act 2010, Schedule 9, Part 1.** **First Contact Navigators** The First Contact Navigator play a central role in the CARA team, ensuring that our service users and other agencies receive a high-quality service from the moment of first contact. You will work as part of a wider team of First...

  • Admin Assistant

    1 month ago


    Colchester, United Kingdom Chrome Recruitment Full time

    **Administrative Assistant** **Full Time** **Location: Colchester** We are seeking an Administrative Assistant to join our team and provide support to our company. As an Administrative Assistant, you will be responsible for handling various administrative tasks to ensure smooth operations of our office. **Responsibilities**: - Greet and assist visitors,...


  • Colchester, United Kingdom Group 1 Automotive UK Full time

    **Group 1**_ _**Automotive** Used Vehicle Progressor/Controller Are you a driven, enthusiastic and motivated individual? Do you thrive in a fast paced environment? Can you deliver world class customer service? If the answer is yes to the above then we want to hear from you! Our Volkswagen Dealership in Colchester is looking to recruit a Used Vehicle...


  • Colchester, Essex, United Kingdom Penguin Recruitment Full time

    Title: Senior Planner My client is a growing and dynamic multi-disciplinary property and construction consultancy, providing a wide range of services across the majority of industry sectors including commercial, health, education, defence, residential and community. Our services include architecture, building surveying, building services engineering,...

  • Care Navigator

    1 day ago


    Colchester, United Kingdom Provide CIC Full time

    Dealing effectively as a point of escalation with complex queries from patients, other employees, managers and members of the public with regards to a defined range of Provide services To co-ordinate the care for patients across a range of Provide services and to navigate the patient, employee, manager or member of the public accordingly, including...


  • Colchester, United Kingdom East Suffolk and North Essex NHS Foundation Trust Full time

    The Clinical Support Officer role will provide essential non-clinical support with patient related administration and other tasks to enable clinicians within the Physiotherapy and Occupational Therapy teams to be free to provide clinical care. This post will be based in the Physiotherapy Department at Colchester Hospital. This is a full time post but job...