Clinical Support Officer
4 weeks ago
The Clinical Support Officer role will provide essential non-clinical support with patient related administration and other tasks to enable clinicians within the Physiotherapy and Occupational Therapy teams to be free to provide clinical care.
This post will be based in the Physiotherapy Department at Colchester Hospital.
This is a full time post but job share would be considered.
Clinical Support officers will be an integral part of the Therapy team, managing non-clinical administration and a clinical role which may include:
Submitting Loan Equipment forms and management of equipment bank stock.
Stock control of equipment and consumables used in the department.
Management of the Referrals system - Ordercoms.
Booking of clinic appointments and manging clinic outcomes.
Patient Phone calls.
Management of all Hydrotherapy Admin including testing of the Hydrotherapy Pool water.
They will provide direct administration support to the clinical team including ordering, maintaining stock and other general administrative tasks including photocopying, printing.
We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients’ own homes.
We are one of the largest NHS organisations in England, employing more than 12,000 staff.
We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.
Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.
Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.
We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what’s widely regarded as the world’s best EPR system to ESNEFT, transforming life in hospital for staff and patients.
If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.
For full details of the responsibilities and duties of this role please see the attached job description.
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