Clinical Support Officer
4 weeks ago
Job overview
We are currently recruiting for a Senior Divisional Data Analyst to join our Business Informatics team at ESNEFT.
This is a fantastic opportunity to demonstrate your technical expertise while collaborating closely with our clinical team. This will require a balance of strong technical and interpersonal skills.
Providing a bespoke business intelligence service to operational and clinical colleagues to ensure data informs key decisions for operational planning and administering patient care.
Responsible for supporting the Head of Analytics in the seamless delivery of bespoke robust business intelligence (information and performance analysis) to stakeholders across our clinical divisions
Core focus on the provision of bespoke analysis to operational and clinical customers by using analytics techniques including regular performance dashboards, demand and capacity modelling, business planning, statistical analysis, and responding to ad hoc queries for information and analysis.
Working as an ‘Analytical Business Partner’, you will ensure that operational and clinical colleagues in the Operational Division have timely access to the insights they require to make strategic and tactical decisions.
You will also have experience in working with benchmarking tools, activity forecasting, modelling, and statistical analysis. You will have proven experience in using SQL querying for analysis and programming languages such R or Python.
Main duties of the job
Provide specialist advice across a wide range of information areas: collation, analysis, interpretation, evaluation and timely reporting of accurate data and information relating to activity, performance, clinical quality and outcomes within the Trust in accordance with national and local data quality and data protection requirements. Investigate a range of specialist and complex information issues to inform Trust business planning and decision making. Design and implement information solutions to meet the needs of a changing information environment and Clinical environments. To work with staff at all levels within the Trust to develop the informatics function in line with the Informatics Programme Board Strategy..
Working for our organisation
We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients’ own homes.
We are the largest NHS organisation in East Anglia, employing more than 12,000 staff.
We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.
Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.
Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.
We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what’s widely regarded as the world’s best EPR system to ESNEFT, transforming life in hospital for staff and patients.
If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.
Find out about living and working here -
Detailed job description and main responsibilities
Analytical Support
Provide specialist quantitative and qualitative complex data analysis to Operational Managers, Executive Managers and Clinicians to support the Business in order to maintain quality, safety and financial sustainability. Take the lead Information Specialist role for specific areas. Source, validate, analyse, interpret and present data for Trust stakeholders, both internal and external. Provide accurate analytics to support the implementation of transformation and efficiency programmes, independently and in collaboration with other Divisional Analyst colleagues and the Advanced Analytics Team. Respond to complex queries requiring the utilisation of specialist knowledge across a range of areas, work procedures and practices, underpinned by theoretical knowledge and relevant practical experience.Performance Monitoring and Forecasting
Consult/coordinate with relevant administrative and clinical stakeholders to plan and implement the collection and submission of mandatory datasets (national or local requirements) where required. Working with the other members of the wider Business Informatics Team to ensure local reports and national returns are submitted according to relevant timetables. Be the responsible lead for the completion and submission of statutory returns and mandatory datasets on behalf of the Trust or Clinical Division as required. Be the responsible lead for the completion and submission of contractual reporting requirements to the Trust’s Commissioners as outlined in local and national contracts as required. Provide timely activity and performance analysis to inform key meetings. Specify, design and implement new processes or systems to support developing information requirements. Complete statistical analysis of activity to ensure robust forecasting is available to stakeholders, in line with Trust timetables, with Divisional insight. To develop and maintain activity planning and forecasting tools and reporting, working with the Data Engineering Team to develop appropriate data warehouse views as required.For full details of the responsibilities and duties of this role please see the attached job description.
Person specification
Qualifications
Essential criteria
Relevant degree or equivalent qualification or significant experience of working at degree level in a quantitative subject ( Maths, Statistics, Physics, Economics, Operational Research). Evidence of continued professional development
Desirable criteria
Project Management Qualification Microsoft certification on PowerBI and Azure Management /leadership qualification or equivalent knowledge at post graduate level Machine learning, data analysis and forecasting
Experience
Essential criteria
Proven experience of working in a senior analyst/management/leadership role Experience of facilitating change in practice to improve services Project management/co-ordination
Desirable criteria
Experience of managing /leading a team Experience working on acute trust
Knowledge and Skills
Essential criteria
SQL querying at intermediate/advanced level Fundamentals of relational databases Business planning /annual planning Advanced user of MS Office suite, in particular Excel, PowerBI, and SQL Server Working knowledge of NHS Data Standards and Information Systems.
Desirable criteria
Experience working with R and Python Statistical analysis and machine learning techniques NHS IT systems Knowledge of performance returns, definitions, guidance and performance management in the acute sector Understanding of NHS data flows and information issues, including Data Standards, the Secondary Uses Service and commissioning information.-
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