Medical Secretary

1 month ago


Colchester, United Kingdom Primary Care Careers Full time

**About the Role**:
Ambrose Avenue Group Practice** **has a fantastic opportunity for a medical secretary to join their team on a full-time basis. This is an essential front-line role, providing an efficient, comprehensive secretarial and administrative support service to the practice management team.

The main responsibilities of the role include:

- Providing an efficient and accurate secretarial service to the practice, GPs and other health professionals. This includes copy-typing, letters, reports, patient referrals, minutes, memorandums and telephone calls.
- Initiating and composing correspondence, whether internal or external, in a professional and timely manner.
- Dealing with patient concerns and complaints in a calm and professional manner.
- Undertaking administrative tasks associated with the referral of patients and to accurately maintain and monitor the practice records of referrals.
- Ensuring implementation of, and adherence to, practice policy including: equality and diversity, information governance (including data protection legislation), confidentiality, and health and safety.
- Accurately updating and monitoring patient records and information systems, both manual and computerised.
- Resolving a wide variety of patient queries received by telephone, in person and in writing.
- Liaising with other healthcare professionals, secretaries, and administration teams with regards to coordinating patient care.

If you are an experienced medical secretary looking for a new and exciting challenge, then we would love to hear from you.

You will have the following skills and experience:

- Strong audio and touch-typing skills.
- Administrative experience and good organisation skills.
- Sound knowledge of medical terminology.
- Proficiency in the MS Office package, as well as excellent general IT skills and experience of working with a clinical system.
- Excellent communication skills and a friendly approach.
- Understanding of the need to maintain confidentiality and data security, at all times.
- Ability to multi-task and to work accurately under pressure.
- Ability to work as part of a team, as well as being comfortable working independently.

**About Us**:
We are a friendly and welcoming GP Practice in Colchester with 16,000 patients across two sites (Ambrose Avenue and Tollgate).

**Disclosure and Barring Service Check


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