Process and Governance Specialist

11 hours ago

Winchester, United Kingdom Arqiva Full time

Role Purpose  

Manages process improvement initiatives and establish governance frameworks to support strategic decision-making, enhance operational efficiency, and deliver value to the organisation.

Location -  We operate a flexible, hybrid working model with the candidate required to travel to either our Winchester or London office up to twice a week. 

We offer

Up to £82,000 base salary  10% Bonus 5% pension contribution  Private Medical  25 days annual leave Access to our comprehensive flexible benefits including discounts on big brands, wellness and employee assistance programmes, gymflex, buy and sell annual leave, travel and dental insurance  Work. Life. Smarter. Our commitment to a flexible and hybrid working culture 

The role 

Plans and manages performance of process and governance team within the VMO Coaches the Process and Governance Coordinator Leads process improvement initiatives to streamline operations, eliminate waste, and drive efficiency gains across the organisation Owns and maintains governance frameworks, policies, and procedures to ensure compliance, accountability, and transparency in decision-making processes Collects data for quality analysis from various sources (process observations, stakeholder feedback) Validates data and tasks to ensure accuracy and completeness of quality control records Analyses quality control data to identify trends and potential issues, and implements corrective actions Plans quality assurance and testing activities Prepares reports and maintains quality control activity records Monitors quality KPIs and flags compliance issues and practices that deviate from standards Analyses existing processes in Arqiva to identify weaknesses, inefficiencies, and non-compliance issues

The person 

Proficiency in process improvement methodologies, to identify inefficiencies, streamline processes, and drive operational excellence Understanding of governance principles and practices to establish governance frameworks, policies, and procedures that ensure compliance, accountability, and transparency Excellent stakeholder management and communication skills to engage with stakeholders at all levels of the organisation and foster buy-in for process improvement and governance initiatives Process improvement methodologies such as Lean or Six Sigma Strong attention to detail and accuracy in data entry and record-keeping Excellent analytical skills to analyse relevant data against performance indicators, identifying trends, patterns, and opportunities to improve Strong problem-solving skills to evaluate issues and collaborate with wider quality team to develop solutions Effective communication and reporting skills to communicate audit findings, insights and recommendations to stakeholders  Good understanding of quality management principles and methodologies (. Six Sigma) Understanding of relevant regulatory requirements, standards, and industry regulations related to process quality Experience in process mapping and documentation to capture current state processes, identify pain points, and develop improvement opportunities Knowledge of governance best practices, standards, and frameworks, such as COBIT or ITIL, to establish effective governance mechanisms aligned with organisational objectives Understanding of regulatory requirements relevant to the industry, such as data protection regulations or industry-specific standards, to ensure compliance within governance frameworks Competency in project management principles and practices to plan, execute, and monitor process improvement and governance initiatives effectively Familiarity with risk management principles and practices to identify, assess, and mitigate risks associated with process changes and governance structures

Why join Arqiva? We are the  undisputed leader in UK TV and radio broadcast , and the  UK’s leading Smart utilities platform . This means we have a strong heritage and foundation for future growth for you to  grow your career with us .

Our journey is to  transition global media distribution to cloud solutions , where we aim to  double our revenue  and continue to grow by being an  innovator of scalable solutions for new connectivity sectors . We have opportunities in  new technology applications and products , you will have opportunities to learn and develop with us. 

Your wellbeing …. Our wellbeing mission is to help our people to be the best version of themselves at work and still have the time and energy to live a full life outside of work. 

Our focus for 2024 is to  Win, Grow, Go Faster  – find out more, contact us and apply

Inclusive Arqiva  ….Our networks include our Diversity Ambassadors, Eldercare, Spectrum, Working Families, Pride, Veterans and Inspiring Women – join and contribute to our active networks 

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