Trade Manager

2 weeks ago

Bristol, United Kingdom Bristol City Council Full time

Job description

Full Time, Permanent

Bristol City Council has set up a Damp and Mould Taskforce in line with the Housing Ombudsman’s recommendations and ready for the new Consumer Standards now in force. This team are being expanded to ensure we meet customer demands and attain compliance under the Safety and Quality Standard. This is an exciting opportunity as we are looking for a Trade Manager to join Housing Repairs and Maintenance to lead this new team, making a big difference to the lives of our residents.

The Response Repairs Team focuses on delivering high quality, cost effective responsive repairs to a large variety of properties amongst our 27,500 homes for residents. The Damp and Mould Taskforce manage all incoming reports of damp or mould, triaging cases, carrying out a Rapid Response to resolving leaks and treating mould. They work closely with the other trade teams, the surveying and disrepair team to ensure all cases are fully resolved.

You will be leading a team of mixed trades and support staff, providing repairs and improvements to tenanted council properties across the city in order to combat their damp and mould issues. Improving customer experience through careful management of the resources to provide first time fixes wherever possible will be a central part of this job.

You will need a trade management background, with a good understanding of a range of trades and general construction, with either a trade or technical qualification. We are looking for someone who has great people, communication and leadership skills to support the team as they grow and develop in this critical area of service, improving the customer journey.

Why Bristol City Council?


At Bristol City Council, we go that extra mile for our people; we offer a work environment which is fast moving and supportive, giving you the chance to use your skills and develop new ones within a high-profile organisation. For the majority of our roles hybrid working arrangements are available, giving teams the opportunity to work in a way that suits them, balancing service need and individual choice - mixing both home and office working.


Join us and you’ll receive an excellent rewards package including flexible working and flexitime, membership of the Local Government Pension scheme, and a generous annual leave allowance. In addition, you’ll be working in a supportive environment where you’ll have the chance to make Bristol a better place and contribute to its future.

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