Training Centre Administrator

2 weeks ago


Norwich, United Kingdom East of England Ambulance Service Full time

Job summary

The post holder will be responsible for all administrative tasks within their allocated training centre, as well as being required to travel to external training venues across the East of England to support, as required.

Main duties of the job

The post holder will be a point of contact for guidance and support to learners, for matters relating to the administrative role such as documentation, pay and expenses, uniform etc.

They will work closely with training centre colleagues to support the smooth and efficient delivery of education programmes within EEAST.

About us

Promote Trust values and actively promote a positive culture and experience for learners, colleagues and other stakeholders.

Job description

Job responsibilities

Responsible for ordering, stock control and distribution of supplies for the building and resources required for students and staff. The post holder will be required to liaise with other teams throughout the trust, to ensure positive multi-team working to meet the needs and objectives of the department.

Effective communication is essential, due to the requirement for regular correspondence via email, telephone and verbal. Ability to manage confidential documents and information in a professional manner and following GDPR guidelines. Follow direction and delegation from managers within the Education and Training Department.

Coordination and organisation of course starts and end points.

Work as part of a team to ensure that the Education and Training Department are efficiently meeting their objectives.

Have the ability to work independently and meet personal goals in an appropriate time scale.

Lead communication between the training team and operational teams, ensuring clear understanding of any changes or updates, so that students always receive a positive handover between clinical training and operations.

Present student information during corporate induction for each cohort. Understanding and student support will be required.

Assist students who have presented with additional learning needs, ensuring that the centre inhabits the equipment required, and the correct departments have been informed.

Person Specification

Qualifications

Essential

Minimum of 3 GCSE's Grade A-C (or equivalent) Experience of Level 2 Microsoft Office

Skills and knowledge

Essential

Able to work independently and meet personal targets, while planning and prioritising appropriately Providing advice, guidance and support to stakeholders in a customer focused environment

Experience

Essential

One year's general office experience

Personal attributes

Essential

Good listener, Excellent verbal and written communication
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