Renewals Administrator

2 weeks ago


Norwich, United Kingdom Connells Group Full time

We’re looking for a highly motivated **Administrator - Renewals **to complement our fantastic team in our Lettings Support Centre in Norwich, Norfolk.

As our **Administrator - Renewals **you will provide tenancy administration support services to branches, landlords and tenants.

**What’s in it for you as our Administrator - Renewals**
- **£18,600 per annum**:

- Industry leading **training and development**:

- Demonstrable **career** ladder
- Opportunities for **progression**:

- **Collaborative**, **rewarding** and **fun** environment
- Team** incentives**:

- Understanding of **operations** within an estate agency business

**Key responsibilities of our Administrator - Renewals**
- **Liaising** with landlords, tenants, branches
- Ensure the smooth **transition** throughout the **renewal process**:

- Obtaining **instructions** from landlords before the end of the tenancy
- Preparing new **tenancy agreements**:

- **Administering** periodic tenancies
- **Chasing in unsigned tenancy agreements**:

- **Sending notification to our accounts team**:

- **Any other administration tasks as required**

**Skills and experience required to be a successful Administrator - Renewals**
- Outstanding **Customer Service** skills
- Solid **administration** skills
- **Resilient**, **positive**, **numerate** and **detail oriented**:

- **Organised** and able to **prioritise** workload in a faced paced environment
- Excellent verbal and written **communication** skills

**Connells Group** - one of the largest and most successful **estate** **agency** and **property** **service** providers in the country - Connells offers a range of services including **residential sales**, **lettings** and **mortgages**. It is also one of the country’s largest sellers of new homes, and is committed to delivering the highest levels of **customer service**.

Job Reference: CC00127



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