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Customer Service Administrator 9-5

4 months ago

Glen Parva, United Kingdom Get Laid Beds Full time

Customer Service Administrator


Salary £23,000, 28 days holiday + pension


Join the Bed Revolution Customer Service Administrator Wanted


Are you tired of the same old job opportunities? Well, rest easy because Get Laid Beds is on the lookout for a Customer Service Administrator extraordinaire to join our growing team in Glen Parva If you've got a knack for turning frowns upside down and possess the ability to navigate customer service waters with grace, then we want to hear from you


Duties & Responsibilities:

  • Answering inbound sales and inquiries: Be the hero that rescues lost bed souls and guides them to comfort heaven.

  • Replying to emails and live chat service: Your keyboard is your weapon, and impeccable grammar is your superpower.

  • Dealing with third-party and internal courier services: Navigate through the logistical jungle.

  • Liaising with our Workshop & Dispatch teams: Coordinate like a maestro to ensure beds fly out the door smoothly.


Skills and Experience:


  • Experience in customer service is desired: Previous experience calming storms in the customer seas will be highly appreciated.

  • Positive, calm, and polite manner: Channel your inner zen master even when faced with the wildest customer dreams.

  • Ability to learn as you go and adapt to changes: Flexibility is key

  • Google Cloud & Excel experience preferred: Spreadsheet wizardry is a plus.

  • Confident phone user and email writer: Communicate with the finesse.


Additional Information & Benefits:


  • 35h week permanent position: Because we believe in the power of beauty sleep.

  • 9 am - 5 pm with 1 hour lunch: Fuel up for your daily adventures

  • Rota basis on Saturdays (10 am - 4 pm, about 1 in 4 Saturdays), in our showroom: Because even beds need a little extra love on the weekends.

  • We work on Bank Holidays (except Christmas Day and Boxing Day): You’ll get to use your 28 days holiday whenever you like

  • Free on-site parking, free tea and coffee

  • Pension


Ready to jump into the bed-tastic world of Get Laid Beds? Apply now and let's make dreams come true together 


#DreamJob #GetLaidBeds #BedRevolution