Practice Administrator
3 days ago
Job summary
West View Surgery has two full time vacancies for the role of Practice Administrator.
This is an essential front-line role at the practice, where you will play a vital role in joining our team where you will be speaking to patients and other stakeholders on the telephone and in person, managing patient referrals, processing clinical documentation amongst other essential tasks. The role of the Practice Administrator is varied and challenging.
Main duties of the job
a.Typingletters, reports and associated documentation as required
b.Liaisingwith external agencies such as hospitals and community services, ensuringreferrals are processed efficiently.
c.Manageall enquires in an effective manner.
d.Maintainan accurate referrals database.
e.Processcalling letters as requested.
f.Scanningof patient related documentation and attaching scanned documents to patientshealthcare records.
g.Inputdata into the patients healthcare records as necessary.
h.Processreferrals using the electronic referral system (ERS).
i.Processrequests for information SAR, insurance / solicitors letters and DVLA forms.
j.Readcode data on Emis Web.
k.Answerincoming phone calls, transferring calls or dealing with the callers request appropriately.
l.Manageall administrative queries as necessary.
m.Carryout system searches as requested.
n.Maintaina clean, tidy, effective working area at all times.
o.Supportall clinical staff with general administrative tasks as requested.
p.Processnew patient registrations.
q.Processpatient deductions.
r. Provide front of house reception cover.
s. Process prescription requests.
About us
West View Surgery is a small single handed GP surgery, based within Stanhope Parade Health Centre, South Shields (opposite chichester metro station).
We are a small, friendly and flexible team offering excellent working conditions.
Job description
Job responsibilities
Thefollowing are the core responsibilities of the Practice Administrator. Theremay be on occasion, a requirement to carry out other tasks; this will bedependent upon factors such as workload and staffing levels:
a.Typingletters, reports and associated documentation as required
b.Liaisingwith external agencies such as hospitals and community services, ensuringreferrals are processed efficiently.
c.Manageall enquires in an effective manner.
d.Maintainan accurate referrals database.
e.Processcalling letters as requested.
f.Scanningof patient related documentation and attaching scanned documents to patientshealthcare records.
g.Inputdata into the patients healthcare records as necessary.
h.Processreferrals using the electronic referral system (ERS).
i.Processrequests for information SAR, insurance / solicitors letters and DVLA forms.
j.Readcode data on Emis Web.
k.Answerincoming phone calls, transferring calls or dealing with the callers request appropriately.
l.Manageall administrative queries as necessary.
m.Carryout system searches as requested.
n.Maintaina clean, tidy, effective working area at all times.
o.Supportall clinical staff with general administrative tasks as requested.
p.Processnew patient registrations.
q.Processpatient deductions.
r. Provide front of house reception cover.
s. Process prescription requests.
Person Specification
Experience
Essential
* Experience of working in a GP surgery * Experience of administrative duties * Experience of using EMIS Web * Experience of using eRS * Experience of working in a health care setting. * Excellent communication skills (written and oral) * Strong IT skills * Clear, polite telephone manner * Competent in the use of Office and OutlookEffective time management (Planning & Organising) * Ability to work as a team member and autonomously * Good interpersonal skills * Problem solving & analytical skills * Ability to follow policy and procedure
Qualifications
Essential
* Educated to GCSE level or equivalent * GCSE Mathematics & English (C or above)
Desirable
* NVQ Level 2 in Health and Social Care or Business Administration-
Administrator
7 months ago
South Shields, United Kingdom South Tyneside Health Collaboration Full timeJOB PURPOSE To be responsible for all aspects of administration, working to deliver an effective and efficient services for our patients and GP Practices. To provide administrative support to the Service Coordinators on a day-to day basis, supporting all current and future work streams. Respond to and deal with any issues that arise, escalating to the...
-
Practice Nurse
4 months ago
South Shields, United Kingdom Ravensworth Surgery Full timeJob summary Ravensworth Surgery hasan exciting opportunity for a registered Practice Nurse to join our team. We have a patient population of just shy of 6000patients spread across 2 surgeries in South Tyneside. We are a friendlypractice looking for an experienced practice nurse to work with post holder is responsible for the delivery of basic...
-
Receptionist / Administrator
6 months ago
South Shields, United Kingdom IntraHealth Full time**Full Time, 37.5 hours per week, **Permanent** IntraHealth is one of the UK’s leading provider of NHS Primary and Community Care services. We serve a range of patients across our three divisions of Primary Care (general practice), Pharmacy and Clinical Services which includes anticoagulation monitoring, patient medication reviews and childhood...
-
Senior Practice Administrator
5 months ago
South Ribble, United Kingdom GAB Healthcare Full time**Job Title**:Senior Practice Administrator (with opportunity to progress to management position)** **Responsible to: Practice Manager** **Summary of Duties**: To support the senior management team administratively in all aspects of practice functionality, optimising efficiency and overall performance, ensuring the practice achieves its long-term strategic...
-
Medical Secretary General Practice
2 days ago
South Shields, United Kingdom Marsden Road Health Centre Full timeJob summary Marsden Medical Group has a fantastic opportunity for a medical secretary to join our team for 18 hours per week (working 3 days, Monday, Wednesday and Friday). This is an essential front-line role at the practice, providing an efficient, comprehensive secretarial and administrative support service to the wider practice team. Our Medical...
-
Apprentice Receptionist
6 months ago
South Shields, United Kingdom IntraHealth Full time**St George Medical Practice, South Shields, **Full Time, 37.5 hours per week, **Fixed Term** IntraHealth is one of the UK’s leading provider of NHS Primary and Community Care services. We serve a range of patients across our three divisions of Primary Care (general practice), Pharmacy and Clinical Services which includes anticoagulation monitoring,...
-
Receptionist / Administrative Support
5 months ago
South Shields, United Kingdom IntraHealth Full time**Part Time 15-30 hours per week, **Permanent** IntraHealth is one of the UK’s leading provider of NHS Primary and Community Care services. We serve a range of patients across our three divisions of Primary Care (general practice), Pharmacy and Clinical Services which includes anticoagulation monitoring, patient medication reviews and childhood...
-
Office Administrator
5 months ago
South Shields, United Kingdom Marshall Hall Levy Full time**Office Administrator** Marshall Hall Levy is a very well regarded and long standing legal practice having been providing high quality legal advice for over 180 years. We are looking for a well motivated person to join the firm as an Office Administrator and perform a variety of administrative and clerical tasks. They should be able to work alone and...
-
Office Administrator
5 months ago
South Shields, United Kingdom Marshall Hall Levy Full time**Office Administrator** Marshall Hall Levy is a very well regarded and long standing legal practice having been providing high quality legal advice for over 180 years. We are looking for a well motivated person to join the firm as an Office Administrator and perform a variety of administrative and clerical tasks. They should be able to work alone and...
-
Pcn Administrator
6 months ago
South Shields, United Kingdom South Tyneside Health Collaboration Full timeProvide administrative assistance to the Network Liaison Manager in relation to daily work streams and deadlines to implement the PCN strategic plan and delivery of projects. Supporting, checking and problem solving for EMIS appointments system for ARRS roles. Data collection from EMIS for ARRS roles and the creation of reports. Organising and keeping a log...
-
Case Administrator
5 months ago
South Shields, United Kingdom Ministry of Justice Full timeSalary 1 - £20,126 - £24,225 Number of jobs available 1 - 1 Detail of reserve list 1 - 12 Months Region 1 - North East City/Town 1 - South Shields Building/Site 1 - NMS Unit 8 Waverly Market Dock, NE33 1LE Grade 1 - Other Organisation Grade for HMPPS 1 - NPS Pay Band 2 National Post Type 1 - Permanent Working Pattern 1 - Full Time Role Type 1 -...
-
Patient Administration Support Officer
5 months ago
South Shields, United Kingdom Marsden Road Health Centre Full time**Job Title**: Patient Administration Support Officer JOB PURPOSE To ensure that workflow for the PASO Team is kept up to date and output is delivered on time. All staff assist the Partnership in providing a high quality service. This list is not exhaustive INFORMATION TECHNOLOGY 1 To have a working knowledge of all aspects of the systems necessary to the...
-
Procurement Coordinator/administrator
6 months ago
South Shields, United Kingdom FINTEC recruit Full timeFINTEC Recruit is seeking a **Procurement Coordinator/Administrator for our marine client based in South Shields** Working Hours: Monday to Friday, 39 hours per week with an early finish on Fridays Salary Range: Negotiable based on experience, within the £25,000 to £30,000 banding Position: Permanent As a **Logistics & Procurement Coordinator,** you...
-
Receptionist/administrator in a Dental Practice
5 months ago
South East London, United Kingdom M Dental Full timeA fantastic private dental practice is looking for a positive, enthusiastic, proactive and experienced Receptionist/Administrator to join their friendly and vibrant practice on a permanent basis. You must have confidence and maturity to manage people (who are both dental professionals and patients) and be highly organised. Applicants should have strong...
-
Administrative Assistant
7 months ago
North Shields, United Kingdom Northumbria Healthcare NHS Foundation Trust Full timeTo provide a general reception, clerical and administrative service in support to the Practice Education Team and Practice Development Team. Works as a member of the team contributing to the smooth running of both teams by efficiently providing an effective clerical support service. Works within a clear framework of delegated tasks but without continuous...
-
Administrative Assistant
7 months ago
North Shields, United Kingdom Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust Full timeA vacancy has arisen in the Nursing, Midwifery and Allied Health Professionals Education and Development Teams for an administrative assistant to provide a general clerical and administrative service in support to the multiple teams and professionals within the service. The post holder will use a range of communication skills, including written and oral...
-
Practice Manager
3 weeks ago
Bristol, South West, United Kingdom E3 Consulting Engineers LLP Full timePractice Manager / Business Development / AdministratorE3 is seeking a highly organised, efficient and detail orientated practice/office manager to ensure seamless operation of our small, friendly office. This is an exciting opportunity to join our talented team in central Bristol.E3 is a dynamic Building Services, Environmental Design and Low Carbon...
-
Customer Care Administrator
5 months ago
North Shields, United Kingdom Northumbria Primary Care Full timeNorthumbria Primary Care is a developing, dynamic organisation with a clear vision for Primary Care service delivery. We are pushing the boundaries of how we deliver our services, which is facilitating greater opportunities for our staff. We are looking for a highly motivated and enthusiastic team player who can demonstrate high standards of customer care...
-
Customer Care Administrator
5 months ago
North Shields, United Kingdom Northumbria Primary Care Full timeNorthumbria Primary Care is a developing, dynamic organisation with a clear vision for Primary Care service delivery. We are pushing the boundaries of how we deliver our services, which is facilitating greater opportunities for our staff. We are looking for a highly motivated and enthusiastic team player who can demonstrate high standards of customer care...
-
Administrative Assistant
5 months ago
North Shields, United Kingdom Northumbria Healthcare - NHCT Northumbria Healthcare NHS Foundation Trust Full timeAn exciting opportunity has opened up to work within the Practice Education and Development team. You will support the administrative tasks of both the Practice Education and Practice Development teams. As part of the development of our new Health and Care Academy and our ongoing investment into staff development, we are looking for an exceptional team...