Associate Payment Specialist

2 months ago

London, United Kingdom Swift Full time

About the Role

The payment industry is going through major transformations driven by new customer demands, open banking, increased competition, new technology and modernization of Payment Market Infrastructures.

Payments are a strategic priority for Swift and the evolving landscape in correspondent banking, instant, high and low value payments present new opportunities to both reinforce the position of our platform and roll-out our ambitious strategy to enable instant and frictionless cross-border transactions.

The move towards ISO20022, the enhancement of our platform toward transaction management services and the evolution of our growing Swift gpi portfolio are areas of particular attention for us. Learn more about our vision for payments on our website.

In that context we are looking for a Payment Specialist- Commercial Manager reporting to the Head of Payments AMUK to support the account Management team for the UK region. The role will support coverage of the UK region and include some generic responsibilities across the AMUK Payments Team to execute our payments markets strategy and go-to-market plans locally through campaigns and projects, in collaboration with the regional business development organisation.

In this role you will be the business development key contact and be a subject matter expert, supporting our clients and our sales force with your wide expertise on payments in your assigned region. You will have the responsibility to collaborate cross functionally, develop relationships very quickly and to make sure regional KPI’s and activation metrics are achieved:
•Provide day to day assistance to business development and clients over the phone, in person and via email focussing on quality of service.
•Analyse target and pipeline reports, monitor and communicate performance against various business metrics
•Demonstrate endless initiative to solve client issues and requests
•Build strong relationships with Business Development Teams in order to provide the best client service,
•Develop subject matter expertise and articulate the value proposition for Swift’s gpi portfolio and other payment related services
•Participate in end user insight research (working groups, surveys, bilateral meetings, industry events) to better understand the customers payments business and eco system
•Understand and support the customer onboarding and product life cycle and deliver sales training as well as provide both sales and customer support.

The AMUK Payments Experts team is part of the global Payments & Payments Market Infrastructures (PMI) team within the Go-to-market group. We execute SWIFT’s payment strategy, leverage our in-depth expertise to accelerate our market share, and drive usage and adoption of products and services. We develop and share thought leadership on market trends and evolution, to contribute to the development of relevant products and services for our clients, and to design and support the Go-to-Market strategy.

We engage intensively with our customers on the future of payments. This group works closely with Business Development, Strategy, and other expert groups (for example, capital markets, corporate customers, financial crime and compliance and standards teams) towards an aligned set of objectives.

What to Expect:

Contribute to the development of go to market and customer engagement strategies and execute the regional adoption and activation plans for SWIFTgpi and our holistic transaction banking proposition

Act as the product owner regionally for the Swift gpi product, driving adoption of current products and services, engaging with our customers on the product roadmap features and functions

Ensure the local community is equipped and ready for making the move to ISO20022 standards for cross-border payments and correspondent banking. Financial institutions will need to understand impacts, the implementation roadmap, the broader picture as well as the benefits of adopting the ISO20022 standards

Ensure alignment of our go-to-market and business development activities with our evolving global payments strategy

Understand market and customer insights deeply and ensure fit between strategy and execution in the region

Contribute to thought leadership, media engagements and conference programs, payments and transaction banking industry engagement. Make full use of communication tools such as media, conferences, publications and thought leadership promoting payment innovation leadership

Ensure deep understanding of the competition, market trends, and the changing operating and regulatory environment across the region as it relates to cross-border payments innovation, transaction banking and payment & settlement systems

Initiate, own and lead projects, campaigns and initiatives that drive increased relevance, product usage and adoption, revenue growth and market share

What will make you successful?

Ability to provide exceptional standards of internal and external relationship building, can work productively and are client focussed

Exceptional personal brand and professionalism including disciplined time management

At least 3-5 years’ experience in payments, transaction banking services or customer analytics role preferably gained in a marketing, strategy, business development or product management

Prior exposure to data analytics methodologies & tools (Tableau, MicroStrategy, PowerBI) is a plus

Take initiative, operate at a sense of urgency and responsiveness to internal and customer requests

Natural problem solver who easily finds ways to improve the Swift financial services community and their end user experience

Ability to plan, prioritise and excel in a dynamic fast paced and cross functional team environment

Ability to research and provide key insights in the payments space

Excellent verbal, written and presentation skills – delivery of product collateral, value proposition and marketing materials to expert sales and customers

Communicates key messages with clarity, consistency and confidence has impact.

Experience in working in a diverse, multi-cultural environment and across geographies and teams

Strong collaborator who is passionate about working in a team, sharing knowledge, and supporting their peers

Adaptable and comfortable taking directions

Excellent internal and external interpersonal and networking skills including at senior management level

Comfortable with high levels of ambiguity and the skills to prioritise within a rapidly changing environment

Fluent in English, Spanish also be beneficial.

The flexibility for some travel across UKI as required

What we offer

We put you in control of career

We give you a competitive package

We help you perform at your best

We help you make a difference

We give you the freedom to be yourself

We give you the freedom to be yourself. We are creating an environment of unique individuals – like you – with different perspectives on the financial industry and the world. An environment in which everyone’s voice counts and where you can reach your full potential regardless of age, background, culture, colour, disability, gender, nationality, race, religion , sexual orientation, or veteran/military status.

  • Payments Technical Specialist

    3 months ago

    London, United Kingdom Payment Systems Regulator Full time

    About the PSR - How payments work affects the society we live in; the challenges faced by the vulnerable; how likely we are to fall victim to fraud; and how easily we can manage our money. Payments underpin our economy. - Behind these payments are several important payment systems. We rely on these systems to support markets, facilitate competition and drive...

  • Policy Payments Technical Specialist

    3 months ago

    London, United Kingdom Payment Systems Regulator Full time

    About the PSR - How payments work affects the society we live in; the challenges faced by the vulnerable; how likely we are to fall victim to fraud; and how easily we can manage our money. Payments underpin our economy. - Behind these payments are several important payment systems. We rely on these systems to support markets, facilitate competition and drive...

  • Payment Specialist

    1 month ago

    London, United Kingdom Stephenson Executive Search Full time

    There is a need to hire a Payment Specialist for our London based client. The company provides its customers with a hassle-free digital payments experience, helping them to navigate the financial landscape with a focus on FX and money remittance. They are going through a period of growth currently. Responsibilities:Oversee day-to-day processing of payment...

  • Payment Specialist

    1 month ago

    London, United Kingdom Stephenson Executive Search Full time

    There is a need to hire a Payment Specialist for our London based client. The company provides its customers with a hassle-free digital payments experience, helping them to navigate the financial landscape with a focus on FX and money remittance. They are going through a period of growth currently. Responsibilities:Oversee day-to-day processing of payment...

  • Payment Specialist

    1 month ago

    London, United Kingdom Stephenson Executive Search Full time

    Job Description There is a need to hire a Payment Specialist for our London based client. The company provides its customers with a hassle-free digital payments experience, helping them to navigate the financial landscape with a focus on FX and money remittance. They are going through a period of growth currently. Responsibilities: Oversee day-to-day...

  • Payment Specialist

    1 month ago

    London, United Kingdom Stephenson Executive Search Full time

    There is a need to hire a Payment Specialist for our London based client. The company provides its customers with a hassle-free digital payments experience, helping them to navigate the financial landscape with a focus on FX and money remittance. They are going through a period of growth currently. Make your application after reading the following skill and...

  • Payment Specialist

    1 month ago

    London,, UK, United Kingdom Stephenson Executive Search Full time

    There is a need to hire a Payment Specialist for our London based client. The company provides its customers with a hassle-free digital payments experience, helping them to navigate the financial landscape with a focus on FX and money remittance. They are going through a period of growth currently. Responsibilities:Oversee day-to-day processing of payment...

  • Senior Adviser

    2 months ago

    London, United Kingdom Payment Systems Regulator Full time

    About the PSR How payments work affects the society we live in; the challenges faced by the vulnerable; how likely we are to fall victim to fraud; and how easily we can manage our money. Payments underpin our economy. Behind these payments are several important payment systems. We rely on these systems to support markets, facilitate competition, and drive...

  • Graduate Client Onboarding Specialist

    2 months ago

    London, United Kingdom Blink Payment Full time

    **Graduate Client Onboarding Specialist** - Salary: £23,000 - £25,000 + Bonus_ **Are you a recent graduate with a burning ambition to work within FinTech? If so, this role is for you!** Blink is here to shake things up. Our widely-acclaimed online portal and UK-based team are the power behind the payment platform revolution. At Blink, we continuously...

  • Card Fees Policy Lead Associate

    2 months ago

    London, United Kingdom Payment Systems Regulator Full time

    About the PSR How payments work affects the society we live in; the challenges faced by the vulnerable; how likely we are to fall victim to fraud; and how easily we can manage our money. Payments underpin our economy. Behind these payments are several important payment systems. We rely on these systems to support markets, facilitate competition and drive...

  • Graduate Client Onboarding Specialist

    2 months ago

    London, United Kingdom Blink Payment Full time

    **Graduate Client Onboarding Specialist** **London** Blink is here to shake things up. Our widely-acclaimed online portal and UK-based team are the power behind the payment platform revolution. At Blink, we continuously 'explore the possible' by constantly challenging convention, innovating and utilising the latest technology. We want to make keeping...

  • Senior Associate Legal

    3 months ago

    London, United Kingdom Payment Systems Regulator Full time

    **Job Description**: - About the PSR- How payments work affects the society we live in; the challenges faced by the vulnerable; how likely we are to fall victim to fraud; and how easily we can manage our money. Payments underpin our economy.- Behind these payments are several important payment systems. We rely on these systems to support markets, facilitate...

  • Policy Associate Opportunities

    3 months ago

    London, United Kingdom Payment Systems Regulator Full time

    Associate Opportunities at the PSR About the PSR How payments work affects the society we live in; the challenges faced by the vulnerable; how likely we are to fall victim to fraud; and how easily we can manage our money. Payments underpin our economy. Behind these payments are several important payment systems. We rely on these systems to support...

  • Policy Associate

    3 months ago

    London, United Kingdom Payment Systems Regulator Full time

    About the PSR How payments work affects the society we live in; the challenges faced by the vulnerable; how likely we are to fall victim to fraud; and how easily we can manage our money. Payments underpin our economy. Behind these payments are several important payment systems. We rely on these systems to support markets, facilitate competition and drive...

  • Policy Associate

    3 months ago

    London, United Kingdom Payment Systems Regulator Full time

    About the PSR - How payments work affects the society we live in; the challenges faced by the vulnerable; how likely we are to fall victim to fraud; and how easily we can manage our money. Payments underpin our economy. - Behind these payments are several important payment systems. We rely on these systems to support markets, facilitate competition and drive...

  • Data Scientist Associate

    2 months ago

    London, United Kingdom Payment Systems Regulator Full time

    About the PSR How payments work affects the society we live in; the challenges faced by the vulnerable; how likely we are to fall victim to fraud; and how easily we can manage our money. Payments underpin our economy. Behind these payments are several important payment systems. We rely on these systems to support markets, facilitate competition, and drive...

  • Senior Associate Policy

    3 months ago

    London, United Kingdom Payment Systems Regulator Full time

    About the PSR - How payments work affects the society we live in; the challenges faced by the vulnerable; how likely we are to fall victim to fraud; and how easily we can manage our money. Payments underpin our economy.- Behind these payments are several important payment systems.- We rely on these systems to support markets, facilitate competition and drive...

  • Payments Processing Associate

    2 months ago

    London, United Kingdom The Opportunity Hub UK Full time

    The Opportunity Hub UK here, bringing you an exciting new job opportunity that's sure to get your career in payments processing off to a smashing start. We're recruiting a Payments Processing Associate to join the jolly good team at a fast-growing FinTech making big waves in the payments space. Grab your morning tea and let's dive in, shall we? This...

  • Payment Specialist

    2 months ago

    London, United Kingdom easyJet Full time

    Payment Specialist(14802) Description Payment Specialist It’s official – easyJet is one of the best places to work in the UK! We are among the winners of the annual Glassdoor Employees’ Choice Awards, a list of the UK’s Top 50 Best Places to Work 2024. You can be a part of it too, our Finance and Procurement teams are detail-focused...

  • Senior Associate

    3 months ago

    London, United Kingdom Payment Systems Regulator Full time

    About the PSR How payments work affects the society we live in; the challenges faced by the vulnerable; how likely we are to fall victim to fraud; and how easily we can manage our money. Payments underpin our economy. Behind these payments are several important payment systems. We rely on these systems to support markets, facilitate competition and drive...