Senior IT Supplier Manager
3 weeks ago
Reporting Line: Head of IT Strategic Supplier Management
Contract type: Permanent
Location: London - Hybrid
Closing Date: 14/06/2024
An exciting opportunity has arisen in our Strategic Supplier Management Team for an IT Supplier Manager to join with a view to managing some of the organisations big suppliers and most complex contracts.
Within this role you’ll manage at least one Tier 1 (Strategic) outsourcer and ensure the right level of strategic supplier oversight and governance is in place for all relationships in accordance with Group Procurement & Supplier Management Policy as well as the Supplier Relationship Management Playbook. You will be responsible for ensuring POL suppliers are providing robust, resilient, and service-focused solutions that continuously improve, innovate, and deliver maximum value.
Now, more than ever, we understand that attracting the right talent is pivotal in driving the positive change needed throughout our organisation. Beyond a competitive salary, we offer a comprehensive benefits package that includes:
• 27.5 days annual leave that increases with tenure
• Up to 18% on target bonus opportunity
• Car allowance
• Generous pension contribution
• Life assurance
• Income protection after 12 months service
• Full support from our employee assistance programme and access to our employee benefits platform
• Ever-evolving learning and development opportunities
Our commitment to embracing diversity extends beyond just words. We actively foster an inclusive workplace that values the unique perspectives and contributions from all colleagues. We hold the belief that Equity, Diversity, and Inclusion are not just vital but fundamental to our success and growth. Our priority lies in shaping a business that mirrors the diverse communities we reach, truly making Post Office 'Everybody's Business'. As an equal opportunity employer, we value and celebrate the differences among our people, ensuring that our practices reflect our dedication to inclusivity and equal representation for all.
What you’ll need to succeed As the Senior IT Supplier Manager who will play a vital part during this time of transformation you will have:
• Proven commercial experience gained from a supplier/vendor management, supply chain, category management, or business development background.
• Proficient in Supplier Relationship Management (SRM) best practices and strategies.
• Excellent communication, interpersonal and commercial skills with ability to develop, and project a positive image of the ITSSM function and POL with senior stakeholders both internally and externally.
• Knowledge of Technology outsourcers and suppliers including front and back-office outsourcing, End User Compute, Cloud platforms, Software Asset Management, retail and financial services.
• Experience in negotiating commercial contracts and tenders, managing complex supplier relationships at scale and be familiar with related legal constructs.
• Experience of managing suppliers with contract budgets, planning, implementing governance, communications, overall programme of supplier change requests, managing demand and financial management.
• Managed a diverse and broad range of technology suppliers, setting standards and driving continuous improvement in the availability and performance of their products.
• Ability to interpret data and present back to suppliers and stakeholders in an appropriate format and level of detail.
Post Office is a community staple. We’re trusted. We’re relatable. We’re reliable. We’re steeped in tradition. But we’re on a journey of transformation. We’re focused on the future and working at pace to compete in a digital world to provide the same, personalised experience we’ve always been proud of – and we need fresh talent to help make it possible.
We’re looking for people to come to Post office to re-imagine. Authentic people who rise to big challenges and make big changes. We all have a genuine duty of care for the people we serve – a purpose that guides us forward, no matter what. We’re looking for people who share in that purpose and show that now, and moving forwards, Post Office truly is Everybody’s Business.
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