Administration Coordinator
4 weeks ago
Job summary
An exciting opportunity has arisen to recruit a full time Admin Coordinator to support the Children's School Aged Immunisation Service based across South Essex. This post is for 5 days a week Monday - Friday 9am - 5pm. This is a Maternity Cover so therefore a 12 month Fixed Term Contract / Secondment.
We are looking for an experienced candidate with excellent communication, leadership, management and organisational skills, To be proactive with the ability to inspire and motivate staff.
The post holder will work closely with the other Admin Coordinator in North Essex and will contribute in the management and supervision of all Administration staff to include recruitment, attendance and performance monitoring and management.
We are looking for individuals with a positive and compassionate approach to supporting patient care.
The successful candidate will be expected to work in the organisation, providing services in a professional, efficient, friendly and polite manner.
Your role will include regular travel to Leigh on Sea, Pitsea, Thurrock, Witham, Dunmow, Epping and all Essex and BLMK bases as required.
You must be able to build effective working relationships, be approachable and accessible with a flexible approach to work. This is an excellent career development opportunity for a self-motivated and enthusiastic individual who wishes to pursue an administrative lead career in the NHS.
Main duties of the job
To coordinate the South administration teams, including processes that relate to service delivery.
Answering and dealing with client / patient telephone enquiries in a confidential and helpful manner, using tact and diplomacy at all times and channelling enquiries, as appropriate to staff members (clinical and non-clinical).
As a member of the administrative team, to work in support of colleagues within the school aged immunisation service as well as the administration service, providing cover in their absence (across all sites) if required to do so.
To ensure that general office duties are carried out, including the systematic filing of all general correspondence and patient documentation, photocopying and use of e-mail, under the direction of the Administration deputise for the Administration Manager as and when required
Provide in-house training and support to new colleagues within the department.
To be responsible for the day to day management and supervision of the administration officers including authorising, sickness / annual / study leave, completion of positive returns and undertaking supervision and appraisals.
To work in conjunction with the Administration Manager to deal with any disciplinary / grievance issues.
To undertake the allocation / prioritisation of daily workloads of the Administration Officers and organisation of rota systems to ensure effective operation of offices .
About us
EPUT are looking for motivated staff who shares our Trust values of Care, Learn and Empower. In return, EPUT can offer you a range of benefits and development including;
Season Ticket Loans NHS discounts for staff Excellent Training facilities and opportunities Buying and Selling annual leave scheme The opportunity to work bank shifts and expand knowledge and experience in other areas Salary Sacrifice schemes including lease cars and Cycle to Work Day One Flexible EmployerThe Trust supports and actively encourages flexible working for all employees. We offer many options and you are encouraged to ask the recruiting manager what is possible for this role. If appointed, you will have the opportunity to apply for a flexible working request from the first day of your employment
Join our Staff bank
What is Staff Bank?
Our EPUT NHS staff bank is an entity managed by the trust that hires clinical and non-clinical healthcare professionals to take on shifts at our trust hospitals and community settings. Here at EPUT we maintain our own bank of specialist staff to ensure that we are able offer safe and effective care at all times.
All our permanent staff are automatically enrolled onto the staff bank however this does not mean you have to work any additional shifts, but the option is there for you if you wish.
If you are joining our Trust in a fixed term role, please indicate on your New Starter Paperwork that you wish to join our staff bank.
Job description
Job responsibilities
To coordinate the South administration teams, including processes that relate to service delivery.
Answering and dealing with client / patient telephone enquiries in a confidential and helpful manner, using tact and diplomacy at all times and channelling enquiries, as appropriate to staff members (clinical and non-clinical).
As a member of the administrative team, to work in support of colleagues within the school aged immunisation service as well as the administration service, providing cover in their absence (across all sites) if required to do so.
To ensure that general office duties are carried out, including the systematic filing of all general correspondence and patient documentation, photocopying and use of e-mail, under the direction of the Administration deputise for the Administration Manager as and when required
Provide in-house training and support to new colleagues within the department.
To be responsible for the day to day management and supervision of the administration officers including authorising, sickness / annual / study leave, completion of positive returns and undertaking supervision and appraisals.
To work in conjunction with the Administration Manager to deal with any disciplinary / grievance issues.
To undertake the allocation / prioritisation of daily workloads of the Administration Officers and organisation of rota systems to ensure effective operation of offices .
Person Specification
Essential
Essential
S1 experience Team management experience Good level of IT skills
Desirable
Experience working with clinical immunisation nurses Good telephone manner and experience in call centre environment
Desirable
Essential
Experience working with admin NHS service
Desirable
Business Administration qualification-
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