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Charity assistant
4 months ago
Job summary
Our Princess Alexandra Hospital Charity is growing and we have a great opportunity for a charity assistant to help organise events, campaigns and fundraising along with day to day business.
The charity assistant will be at the centre of the charity, good with people; taking a supportive role with fundraisers, donors and supporters of the charity and the people and patients at the Princess Alexandra Hospital.
The role is new and vital to the organisation of charity activity. If you are an organised person who enjoys engaging with a wide range of people interested in the charity - it would be great to hear from you. Apply now.
Main duties of the job
Act as the first point of contact, taking accurate messages Respond to fundraising and volunteering enquiries (face to face, email and telephone) promptly and efficiently Support people wishing to fundraise or volunteer Thank donors promptly after they have donated, recording details Provide administrative and clerical support to the charity Coordinate the fundraising collection tins Process all orders and requisitions and manage receipt of deliveries Support seasonal activity, ward visits, cheque presentations and present giving Liaise with the communications team to ensure updates on charity fundraising, events etc are covered and external website is up to date Update charity page on AlexNet (Extranet) Prepare posts for social media Assist the head of charity in relationship management with individuals, community groups and small companies who are organising fundraising events Ensure that all written communication and materials produced comply with corporate design standards and appropriate legislation style guides, document templates, legal wordings, charities legislation requirements etc. Co-ordinate and support with small internal events such as the quiz, craft sales sending emails and informing the relevant people. Assist with the programme of bucket collections at supermarkets and football matches including coordinating the volunteers.
About us
Our Organisation
The Princess Alexandra Hospital NHS Trust (PAHT) provides a full range of general acute, outpatient and diagnostic services at The Princess Alexandra Hospital in Harlow, the Herts and Essex Hospital in Bishop's Stortford, and St Margaret's Hospital in Epping.
We employ 3,500 staff and serve a local population of around 350,000 people living in west Essex and east Hertfordshire, centred on the M11 corridor and the towns of Harlow, Bishop's Stortford and Epping. Our extended catchment area incorporates a population of up to 500,000 and includes the areas of Hoddesdon, Cheshunt and Broxbourne in Hertfordshire.
Our Values
The Princess Alexandra Promise to our patients as identified by our 3 values which will contribute to improving our patient experiences: Patient at heart - Always holding the patient and their wellbeing at the centre of our thoughts and efforts Everyday excellence - Sharing and celebrating our successes, being honest when we get it wrong, giving us the ability to learn from both. Creative collaboration - Knowing strength comes from diversity, we combine our experiences, skills and talents, working together to find new and better ways to care
The Trust believes in investing in all our staff and rewarding high standards of care whilst building for excellence and in return we expect our staff to uphold the Trust values to the highest level.
Job description
Job responsibilities
Please see the attached job description and person specification, available to download at any time.
Person Specification
Qualifications
Essential
Level 3 diploma/A-level or equivalent level of knowledge
Desirable
Experience in an administrative role in a busy office environment Experience of use of databases
Experience
Essential
Previous administrative and customer care experience
Desirable
Experience of working in a charity setting Experience of running a small event
Skills
Essential
Excellent communication skills, both written and verbal Experience of managing incoming queries and managing emails Excellent IT literacy skills
Desirable
Knowledge of charity fundraising techniques and methods