Ward Clerk/Receptionist

3 weeks ago


Sheffield, United Kingdom Lancashire Teaching Hospitals NHS Foundation Trust Full time

Job summary

Our fast paced and massively inspiring Critical Care Unit, is seeking committed, highly motivated and resourceful individuals who have an excellent administrative background and experience of working within a busy team environment to come and join us

We are looking for individuals who are keen to support the nursing and medical teams to ensure the Unit delivers a high standard of care. This is an extremely busy department and we need candidates who can remain calm in the midst of chaos.

Find out more about the role of a Ward Clerk by looking at our video - afterall, the best people to talk about the role are the people doing it themselves:

We have some fantastic Ward Clerks already - will you become one too?

Main duties of the job

Due to the nature of the post, excellent interpersonal/communication skills are essential. You must be able to demonstrate keyboard skills, including word and excel.

You will provide a professional front of house service for all staff and visitors to the department and will responsible for providing administrative support to the Critical Care Unit without close supervision. As you will be dealing with relatives that could be distressed and upset, we are looking for applicants with a calm demeanour who can demonstrate empathy and integrity. We have a 7 day rota as the reception is open from 8am-7pm monday to friday and 10am -6pm weekends and bank holidays (inc christmas day).

Knowledge of NHS systems would be an advantage but not essential.

About us

We have 10,000 fantastic people working hard to deliver quality services to our patients. Whatever your role, you help look after 370,000 people in our local area and give specialist care to million people across Lancashire & Cumbria.

Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients and staff, ensuring we keep thriving and delivering outstanding healthcare right across our local towns.

You'll have access to varied development opportunities, learn new skills, meet fab people and do things you'd never have done. You'll learn about working in a hospital, interacting with people from all different roles to build skills and enhance your career path.

You'll make an impact, be challenged to think differently, be bold and help innovate to keep improving things. Everything we do centres around patient care which means your role is pivotal and something to be proud of.

Job description

Job responsibilities

Duties to include, but not be limited to:

Collection and input of data from various sources, utilising hospital administration systems Efficient running of visitors booking in system Use initiative to resolve conflicts in a mutually agreeable way, alerting managers where necessary Maintaining databases Communicate to a wide range of staff and visitors adapting communication style to suit individual Participate and contribute to the service development of the Critical Care Unit Undertake adhoc duties when required to support the department Person Specification

Qualifications

Essential

Educated to GCSE level

Knowledge

Essential

Previous experience of working in a busy office environment setting. Previous experience of working with the public. Ability to work unsupervised. Able to multi task. Able to deal with difficult and sensitive situations in a calm and tactful manner Ability to communicate effectively both written and verbally. A clear understanding of patient confidentiality.

Desirable

Knowledge of NHS systems. Previous experience of working in a healthcare setting Basic medical terminology
  • Ward Clerk

    4 weeks ago


    Sheffield, United Kingdom Sheffield Children's NHS Foundation Trust Full time

    An exciting opportunity has arisen to join the e-Systems team at Sheffield Children's NHS Foundation Trust as a Ward Clerk. You will be a compassionate, accountable individual who treats all colleagues, patients and service users with respect and seeks to deliver excellence in their role. You will share the Trust values and be committed to equality,...

  • Clerk/receptionist

    4 weeks ago


    Sheffield, United Kingdom Sheffcare Ltd Full time

    Are you a passionate Clerk/Receptionist who would like to work for a values-based charity who put the people we support first? We are looking for a Clerk/Receptionist who cares, regardless of qualifications or experience. We care more about you sharing and demonstrating our values, which are: - Kindness - Dignity - Respect - Independence - Choices If you...

  • Ward Clerk

    4 weeks ago


    Sheffield, United Kingdom Sheffield Children's NHS Foundation Trust Full time

    An exciting opportunity has arisen to join the e-Systems teamat Sheffield Children’s NHS Foundation Trust as a Ward Clerk. You will be a compassionate, accountable individual who treats all colleagues, patients and service users with respect and seeks to deliver excellence in their role. You will share the Trust values and be committed to equality,...

  • Senior Ward Clerk

    4 weeks ago


    Sheffield, United Kingdom Sheffield Teaching Hospitals NHS Foundation Trust Full time

    This is an exciting opportunity to work at the heart of the Weston Park Cancer Centre, leading our ward clerk team and overseeing the booking of admissions for elective patients. The role is a patient focussed role delivered in clinical areas in Weston Park Cancer Centre. The team work in a fast paced environment where empathy and dedication to patient care...


  • Sheffield, United Kingdom Sheffcare Ltd Full time

    Are you a passionate Clerk/Receptionist who would like to work for a values-based charity who put the people we support first? We are looking for a Clerk/Receptionist who cares, regardless of qualifications or experience. We care more about you sharing and demonstrating our values, which are: - Kindness - Dignity - Respect - Independence - Choices If you...

  • Ward Clerk

    4 weeks ago


    Sheffield, United Kingdom Sheffield Teaching Hospitals NHS Foundation Trust Full time

    We are seeking an enthusiastic and dynamic team player with proven admin skills. You need to be flexible and reliable to provide efficient and effective Admin duties supporting the Multi-disciplinary team in Integrated Geriatric & Stroke Medicine. In our Frailty Unit we are seeking confident individuals with excellent communication skills and a professional,...


  • Sheffield, United Kingdom United Learning Full time

    **Job role**: Sheffield Springs Academy is seeking to appoint a Receptionist/Administrator to join their established team. The academy is part of United Learning, a national group of schools and academies. Sheffield Springs Academy is an 11-16 secondary school serving the Park, Manor and Castle wards of Sheffield. As part of United Learning our aim is to...

  • Functions Coordinator

    4 weeks ago


    Sheffield, United Kingdom The Fairway, Restaurant Pub Full time

    **About us** The Fairway, Restaurant/ Pub is a small business in Sheffield. We are professional, agile and innovative. Our work environment includes: - On-the-job training **Duties**: - Plan and execute events for the dental office, including patient appreciation events, community outreach events, and continuing education seminars - Coordinate with...


  • Sheffield, United Kingdom Sheffield Children's Full time

    Sheffield Children’s NHS Foundation Trust An exciting opportunity has arisen to join the CWAMHS Care Group. We are seeking an enthusiastic & motivated individual to provide an efficient and effective clerical service to the Sheffield Child and Adolescent Mental Health Service, to support the Assessment Clinic Pathway. The post holder will be expected...


  • Sheffield, United Kingdom Sheffield Children’s NHS Foundation Trust Full time

    Produce work of the quality and quantity as required ensuring expected Trust and departmental standards, key performance indicators and deadlines are met. Contribute to ensuring that the working environment is safe and of a professional appearance reporting any problems as appropriate and maintain efficient and effective use of resources. Work effectively...


  • Sheffield, United Kingdom Sheffield Children's NHS Foundation Trust Full time

    An exciting opportunity has arisen to join the Community CAMHS team, within the CWAMHS care group at Sheffield Children’s NHS Foundation Trust. You will support the admin team by providing an efficient and effective Reception and Clerical support service within the Community CAMHS team. To provide an efficient and effective clerical admin support service...


  • Sheffield, United Kingdom Lancashire Teaching Hospitals Full time

    Job overview Our fast paced and massively inspiring Critical Care Unit, is seeking committed, highly motivated and resourceful individuals who have an excellent administrative background and experience of working within a busy team environment to come and join us! We are looking for individuals who are keen to support the nursing and medical teams to...


  • Sheffield, United Kingdom Sheffield Teaching Hospitals NHS Foundation Trust Full time

    We are looking for an enthusiastic Senior Clerk to come and join our friendly Admin and Clerical Team in the Sheffield Hand Centre Department, which forms part of the Musculoskeletal Group within Sheffield Teaching Hospitals NHS Foundation Trust. The Group is made up of 9 Directorates. The post holder will be expected to prioritise their own workload to...