Senior Clerical Officer

1 month ago


Sheffield, United Kingdom Sheffield Teaching Hospitals NHS Foundation Trust Full time

We are looking for an enthusiastic Senior Clerk to come and join our friendly Admin and Clerical Team in the Sheffield Hand Centre Department, which forms part of the Musculoskeletal Group within Sheffield Teaching Hospitals NHS Foundation Trust. The Group is made up of 9 Directorates.

The post holder will be expected to prioritise their own workload to ensure that registration of all referrals and booking of appointments are in line with the Trust’s waiting time standards and the Trust’s Patient Access Policy seeking reference from their manager and clinical staff as required.

Overseeing the management of all outpatient clinics within the department, maintaining clinic continuity, focusing on clinic cancellations and reductions when required and reorganisation and rescheduling of patients, on occasion at short notice. Involvement in restructuring existing clinics or arranging entirely new clinics.

Along with the Outpatient Clerical Officers, ensure all referrals from Consultant Medical staff, Nursing staff and other health professionals either by letter, fax or telephone are dealt with efficiently. The post holder will be expected to read, analyse facts and situations to enable judgement to be utilised in prioritising necessary action to be taken when dealing with a referral in line with departmental policy, protocols and procedures.

Use Lorenzo and National Tracing Service to search for previous records or register the patient as appropriate, ensuring accuracy in data entry and avoiding the creation of duplicate records.

Book appointments in line with agreed procedures which will from time to time be revised. This will include contacting patients by telephone or by post and maintaining a partial booking system where necessary.

Manage cancellation and changes of clinics according to departmental guidelines, rearranging patient’s appointments and ensuring the waiting time does not exceed the Trust target. Concentration and attention to detail is required for this.

Deal with telephone enquiries from patients and ward staff regarding the booking or changing of appointments and forward letters and any other necessary information to patients to confirm appointment details.

You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.

Please view the attached Job Description and Person Specification documents for full details regarding this post.



  • Sheffield, United Kingdom Sheffield Teaching Hospitals NHS Foundation Trust Full time

    Job summary An opportunity has arisen for an Senior Clerical Officer to join our team. The post holder will have responsibility for the organisation and distribution of the daily workload and provide clerical support to the clerical officers working in the Clinical Immunology and Allergy Unit at the Northern General Hospital. The purpose of this...


  • Sheffield, United Kingdom Sheffield Teaching Hospitals NHS Foundation Trust Full time

    Supporting with the management and co-ordination of clinic utilisation, managing capacity and matching it with demand. - Assisting with management of annual leave, appraisals and rota co-ordination of Band 2 clerical staff. - Working as part of the Band 2 clerical team where required to help with duties with a more senior outlook/overview of the various...

  • Clerical Officer

    3 days ago


    Sheffield, United Kingdom NHS Professionals Full time

    **Job Title**:Clerical Officer **Hours**:Monday - Friday 8:00am-4:00pm or 9:30am-5:30pm **Location**:Sheffield Teaching Hospital **Trust Location**:Northern General Hospital - Herries Rd, Sheffield S5 7AU **What you’ll be responsible for**: - Manning the Endoscopy Contact Centre, this is the hub for all patient phone calls for booking, changing...


  • Sheffield, United Kingdom Sheffield Teaching Hospitals NHS Foundation Trust Full time

    Job summary We are looking for an enthusiastic Senior Clerk to come and join our friendly Team in the Orthopaedic Outpatient Department, which forms part of the Musculoskeletal Group within Sheffield Teaching Hospitals NHS Foundation Trust. The successful candidate will contribute to the provision of a comprehensive outpatient and trauma service to...

  • Clerical Officer

    4 weeks ago


    Sheffield, United Kingdom Sheffield Children's NHS Foundation Trust Full time

    The Department of Clinical Chemistry comprises a team of 80 staff who are committed to delivering an efficient, high quality diagnostic service. It is a busy, friendly department. We have an excellent reputation as a specialist laboratory and provide a comprehensive metabolic analytical service along with regional bloodspot newborn screening and acute...


  • Sheffield, United Kingdom Mercia Learning Trust Full time

    **Post**:Reprographics/Clerical Officer**, **Mercia School** **Contract Type: 22.5 Hours, term time only** **Contract Term**:Permanent** **Full Time Salary**:Grade 3 (£21,575 - £21,968)** **Actual Salary: £11,222 - £11,426 (with under 5 years’ service)** Mercia Learning Trust has an exciting opportunity for a Reprographics/Clerical Officer to join...

  • Clerical Officer

    1 day ago


    Sheffield, United Kingdom Sheffield Children's NHS Foundation Trust Full time

    An exciting opportunity has arisen to join our established orthopaedic, burns, plastics, and limb reconstruction therapy team at Sheffield Children’s NHS Foundation Trust. You should be a compassionate, accountable individual who treats all colleagues, patients and service users with respect and seeks to deliver excellence in their role. You should share...


  • Sheffield, United Kingdom Sheffield Teaching Hospitals NHS Foundation Trust Full time

    We are looking for an enthusiastic Senior Clerk to come and join our friendly Admin and Clerical Team in the Metabolic Bone Department, which forms part of the Musculoskeletal Group within Sheffield Teaching Hospitals NHS Foundation Trust. The Group is made up of 9 Directorates. The post holder will be expected to prioritise their own workload to ensure...

  • Clerical Officer

    1 day ago


    Sheffield, United Kingdom First Contact Chefs Full time

    **A vacancy has arisen in our thriving office for a permanent, part-time Clerical Officer** **Based in our Ecclesfield, Sheffield office your day will consist of**: Loading job adverts on advertising sites and through social media. Supporting the rest of the team. **In this role you will**: Deal with applicants confidently over the telephone Be computer...

  • Clerical Officer

    3 days ago


    Sheffield, United Kingdom NHS Professionals Full time

    **Job Title**:Clerical Officer **Trust Location**:Sheffield Teaching Hospitals NHS Foundation Trust Would you like to be a part of a team that works well together, always there to help each other? If you answered yes, Sheffield Teaching Hospitals NHS Foundation Trust is the place for you. **About the Trust** Sheffield Teaching Hospitals NHS Foundation...

  • Clerical Officer

    4 days ago


    Sheffield, United Kingdom NHS Professionals Full time

    **Job Title: Clerical Officer - 37.5 hrs per week** **Trust Location: Sheffield Teaching Hospitals NHS Foundation Trust** Would you like to be a part of a team that works well together, always there to help each other? If you answered yes, then Sheffield Teaching Hospitals NHS Foundation Trust is the place for you. **About the Trust** Sheffield Teaching...

  • Clerical Officer

    1 month ago


    Sheffield, United Kingdom Sheffield Teaching Hospitals NHS Foundation Trust Full time

    An exciting opportunity has arisen for a Clerical Officer to join us in the Medical Records Department. You are invited to join our busy but friendly team, who provide a high quality and efficient service on a 24 hour basis to the hospital by holding, maintaining and preparing case notes for use within a timely, complete and accurate manner. Hours: 9.50...


  • Sheffield, United Kingdom Sheffield Teaching Hospitals NHS Foundation Trust Full time

    Are you interested in improving patient care? Do you want to make a difference? Do you want a role where no two days may be the same and you may not always work 9-5? If so, come and join the Obstetric admin team working at the Jessop Wing Maternity Department. We are seeking an enthusiastic and motivated person to join our team in an exciting and varied...

  • Clerical Officer

    4 weeks ago


    Sheffield, United Kingdom Sheffield Teaching Hospitals NHS Foundation Trust Full time

    An exciting opportunity has arisen for a Clerical Officer to join us in the Medical Records Department. You are invited to join our busy but friendly team, who provide a high quality and efficient service on a 24 hour basis to the hospital by holding, maintaining and preparing case notes for use within a timely, complete and accurate manner. 11.66 a week...

  • Clerical Officer

    4 days ago


    Sheffield, United Kingdom NHS Professionals Full time

    **Job Title**:Clerical Officer **Trust Location**:Sheffield Teaching Hospitals NHS Foundation Trust Would you like to be a part of a team that works well together, always there to help each other? If you answered yes,Sheffield Teaching Hospitals NHS Foundation Trust is the place for you. **About the Trust** Sheffield Teaching Hospitals NHS Foundation...

  • Clerical Officer

    4 days ago


    Sheffield, United Kingdom NHS Professionals Full time

    **Job Title: Clerical Officer** **Trust Location: Sheffield Teaching Hospitals NHS Foundation Trust** Would you like to be a part of a team that works well together, always there to help each other? If you answered yes, then Sheffield Teaching Hospitals NHS Foundation Trust is the place for you. **About the Trust** Sheffield Teaching Hospitals NHS...

  • Clerical Officer

    1 day ago


    Sheffield, United Kingdom NHS Professionals Full time

    **Job Title**: Clerical Officer **Trust Location**: Sheffield Teaching Hospitals NHS Foundation Trust Would you like to be a part of a team that works well together, always there to help each other? If you answered yes, then the Sheffield Teaching Hospitals NHS Foundation Trust would love to hear from you **About the Trust** Sheffield Teaching Hospitals...

  • Clerical Officer

    3 days ago


    Sheffield, United Kingdom NHS Professionals Full time

    **Job Title**:Clerical Officer **Trust Location**:Sheffield Teaching Hospitals NHS Foundation Trust Would you like to be a part of a team that works well together, always there to help each other? If you answered yes, Sheffield Teaching Hospitals NHS Foundation Trust is the place for you. **About the Trust** Sheffield Teaching Hospitals NHS Foundation...

  • Clerical Officer

    2 weeks ago


    Sheffield, United Kingdom Sheffield Children's Full time

    Sheffield Children’s NHS Foundation Trust The Sheffield Children's NHS Foundation Trust is looking to recruit three full time people to join our friendly team and help maintain the high standards of service within the Emergency Department. To provide a comprehensive reception and clerical service to the Emergency Department, and undertake reception...

  • Clerical Officer

    1 week ago


    Sheffield, United Kingdom Sheffield Children’s NHS Foundation Trust Full time

    Job summary The Sheffield Children's NHS Foundation Trust is looking to recruit three full time people to join our friendly team and help maintain the high standards of service within the Emergency Department. To provide a comprehensive reception and clerical service to the Emergency Department, and undertake reception duties in a pleasant tactful...