Service Administrator

Found in: Talent UK C2 - 2 weeks ago


Thanet District, United Kingdom Thanet District Council Full time

Advert details

Thanet District Council are looking for an enthusiastic, conscientious and motivated individual to work within our Building Regulation Department.

You will be joining a busy, friendly, supportive and professional team within a forward-thinking and innovative service which is driving change in technology to enhance the service we deliver and providing its officers with efficient and modern working practices supporting a great work-life balance. 

The job purpose is: 

To deliver a high quality building control service to the public that is consistent, open and balanced to compliance with current legislation. Duties include application registration, fee receipt and financial management, fee calculation and checking, validation, making up and issue of related documentation. Keep managed the process relating to Dangerous Structure sites linking in legal, financial and office correspondence. . To liaise closely with the public, external partner agencies and internal departments to increase effectiveness of enforcement work. To acquire & maintain specialist expertise relating to building control and the associated legislation.

Essential Requirements 

Knowledge 

Knowledge of Building Control legislation, processes and procedures are desirable although training will be provided to an otherwise suitable applicant.

Skills  

Good communication skills are essential, together with the ability to provide excellent customer service and build professional relationships with service users.  The ability to work with a team environment whilst being able to be focused on independent management of workload and goals. Good level of interpersonal and customer care skills

Experience 

Previous experience of working within the Built Environment or similar environment dealing with customers, the public and sensitive situations. Experience of administration within a highly competitive business environment would be advantageous and proven skills are essential.

The Thanet District is steeped in culture, iconic beaches, tourism, diverse communities as well as a district authority that believes in empowering and supporting all Thanet residents. From the Turner Contemporary to the iconic beaches which are breathtakingly beautiful. Thanet is an ideal place to work for both location and for the collective belief, from both the community and Thanet District Council, of working together to make positive changes. 

Interview dates: TBC


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