Telemarketing Specialist

Job opportunity - Vertiv  is looking for a new Telemarketing Specialist to join our dynamic team in Southampton, United Kingdom

Who are we?

At Vertiv, we’re on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected.  With $5 billion in sales, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people.

As a Telemarketing Specialist, you will help develop new business opportunities which will involve warm calling on a B2B basis. You will frequently use and update a CRM system and work closely in collaboration with the sales and marketing teams.

What kind of work will you be doing?

• Make contact by telephone with specifically targeted customers, a warm database.
• Prospecting and generating new sales leads for Critical Infrastructure opportunities.
• Collaborate closely with the sales team to monitor the progression of leads and the targeting of specific accounts in line with the sales strategy.
• Update and maintain the CRM system, acquiring new contacts and adding to the system.
• Support the sales team with the booking and coordinating of meetings with customers.
• Arrange for the sending of appropriate introductory emails, invites and sales literature.
• Assist with the promotion of marketing campaigns and support with the follow up from events that Vertiv attends.
• Working hours – 20 hours per week.
• Flexibility in terms of the working schedule (9-13 is the standard).
• Flexibility regarding working hybrid & remote.  

What Would Be the Perfect Qualifications?

• Must have excellent telephone manner, be confident and have strong communication and customer service skills.

• Strong ICT Knowledge – Outlook, Word, Excel, and using collaboration tools like Microsoft Teams.

• Team working in a sales-oriented environment.

• Effective time management.

• Must be comfortable spending majority of the time outbound calling.

The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities. 

OUR CORE PRINCIPALS:   Safety.  Integrity. Respect.  Teamwork. Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

•        Customer Focus

•        Operational Excellence

•        High-Performance Culture

•        Innovation

•        Financial Strength

OUR BEHAVIORS

•        Own It

•        Act With Urgency

•        Foster a Customer-First Mindset

•        Think Big and Execute

•        Lead by Example

•        Drive Continuous Improvement

•        Learn and Seek Out Development