Operations Support Manager

3 weeks ago

Ashford, United Kingdom Benchmarx Kitchens & Joinery Full time

Operations Support Manager  - South East 

Are you a successful branch manager looking for the next step up? Do you have multi-site experience and are looking for a new challenge? Benchmarx  are looking to recruit a truly influential Operations Support Manage r who can demonstrate vision and the ability to lead from the front, drive ambitious growth through proven people and strategic management skills, whilst also focusing on safety and our customers.

The  Operations Support Manager will be joining our  South East region  and you will support the Regional Director and work in partnership with our Branch Managers to achieve outstanding results across the branch network and the region.

What's in it for you?

myMoney - competitive salary/annual leave, car allowance, contributory pension scheme plus other benefits including bonus, private medical insurance, Life Insurance, ShareScheme and mortgage advice

myColleagueDiscount - savings across the TP Group including tool hire and ToolStation 

myHealth - Aviva DigiCare, Cycle to Work, access to our online Wellbeing Centre plus more

myLife - myCar options (NovaLease/MotivaDirect), legal services advice

myInfoHub - access to our new learning platform, apprenticeship opportunities, StayWell hub. 

PLUS a huge array of everyday savings via our employee discount programme and family friendly HR policies

What will you be doing?

Reporting to the Regional Director and working in partnership with Branch Managers, the  Operations Support Manager  isresponsible for establishing best practice and championing change whilst at the same time supporting Branch Managers to achieve outstanding results.

The Operations Support Manager role is focused on doing what matters for customers by providing first class support to help the Regional Director deliver financial and operational targets, through sharing best practice, identifying improvement opportunities, developing capability, leading change and driving a high performance.

Working closely with the External Sales teams and Regional Sales Director to provide the best possible service to our customers.

Operational Safety and the delivery of our stay safe strategy and culture.

Focus on developing and delivering excellent customer service

Work in partnership with Branch Managers to devise business improvement plans to drive performance, ensure all branch systems and processes are audit compliant and effectively manage stock control and range reviews to maximise potential opportunities.

Colleague engagement, career development and succession planning.

What are we looking for?

An engaging and inspirational leader with excellent communication skills and a proven track record of success at a management level. 

You will be highly motivated, innovative, tenacious and be able to work in a fast paced environment.

With a high level of supplier, competitor and market commercial understanding, you will be able to drive business growth, through operational excellence and world class customer relationship building, to make a real difference to the bottom line.

To succeed within this role, you will need to evidence effective organisation and prioritisation skills, coaching and team development, as well as the ability to influence change through effective remote leadership.

Being an  Operations  Support Manager in  Benchmarx  gives you a fantastic opportunity to excel and to continue to develop. How will you know you are doing a great job and developing your career? Simple. We will support you with a development plan that embraces our values; we are the best, we care and we are better together. We’re driving to become a truly inclusive employer. We want everyone to be at their best and it’s our ambition that everyone within our Group feels safe, welcome and confident to be their authentic selves. 

We’re driving to become a truly inclusive employer. We want everyone to be at their best and it’s our ambition that everyone within our Group feels safe, welcome and confident to be their authentic selves. 

You be you, it makes us, us.

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