Carer Support Co-ordinator-health

3 weeks ago


Ashford, United Kingdom Carers Support East Kent Full time

**Job Advert
- Carer Support Coordinator Health**

Employer Carers’ Support East Kent (CSEK)

Reporting Line Team Leader - Health

Hours 37.5 per week (Monday to Friday)

Contract Permanent

Location William Harvey Hospital, Kennington Rd, Willesborough, Ashford

Our offices are currently based in Sandwich, Kent.

Hybrid Working (some home working)

Salary starting salary £22,650 rising to £24,000 after successful completion of probation.

**About the role**

A fantastic opportunity has arisen for a Carer Support Coordinator -Health to join our team working from the William Harvey hospital. Reporting to the Team Leader - Health, this role is pivotal to raising awareness of Carers, their needs and our services and providing information and support to deliver best outcomes for Carers

Being at the William Harvey Hospital for much of your working week will enable you to
- Identify Carers as early as possible
- Ensure Carers are proactively offered support
- Actively involve Carers in plans for hospital care and discharge for the person they look after
- Connect to support in community

The rest of the week will be working from home, following up with Carers and professionals to see how things are progressing and to put in any further support to help Carers in their caring role.

You will work collaboratively with internal and external colleagues to achieve this. This is a great opportunity to work closely within the NHS hospitals to support the hospitals with discharges from the hospital and ongoing support to Carers.

The service aims to provide up to two weeks practical support to Carers following hospital discharge.

If you are looking for an exciting opportunity where no two days are the same, where you will start your day by reviewing priority cases, for Carers in need of help, working through problems for them, it is a very rewarding role, working in a friendly supportive team

**To be successful you will have**:

- Good standard of numeracy & literacy
- Experience of engaging with people with a wide range of health and social care needs
- Experience of dealing with confidential and sensitive issues
- Awareness of the needs of Carers and those with care needs
- Awareness of the voluntary and statutory sectors
- An understanding of the challenges for Carers at the time of a health crisis
- Knowledge of current legislation and developments relating to health and social care and the Care Act.
- Ability to make informed decisions to ensure the best possible solutions and outcome for Carers and the cared for person
- Ability to work within professional boundaries in a non-judgemental way
- Problem solving skills
- Resilience, ability to readily adapt to changing situations and the management of day-to-day work pressures
- Experience of providing information to enable individuals to make informed choices
- Ability to assess Carers needs and involve individuals in decision making and support planning
- Ability to communicate effectively
- Ability to empathise with carers circumstances and manage emotional and difficult situations
- Ability to present information in a variety of way to meet the needs of different people
- Ability to manage expectations and work within boundaries and limitations of the role

**About Carers’ Support East Kent**

Carers’ Support East Kent is a charity that provides Carers with the information and support they need. Our services are available to people looking after a relative or friend, who due to physical or mental illness, age related difficulties, disability, or an addiction, cannot manage without their support.

Caring can be rewarding but also challenging. Each situation is different, but we know that caring brings practical, physical, and emotional challenges. We care about the health and well-being of Carers and provide information, support, and signposting/referral to services to help with those challenges.

We provide information and support for Carers and carry out statutory Carer assessments on behalf of the Local Authority.

**Requirements**:

- A driving licence and access to a vehicle in working hours is essential

**How to apply**

No agencies please

**Benefits of working for CSEK**:

- 25 days annual leave plus bank holidays
- Modern office environment at vibrant business park with:

- Free parking
- Gym
- Market café
- Coffee shop
- Playroom
- On site physiotherapy
- Company pension scheme
- Health Cash Plan (includes contribution towards dental/optical costs and access to telephone and GP services, counselling and more)
- CarerSmart Membership providing offers on variety of products and services
- Wellbeing programme of events and activities
- Career training and development opportunities
- Inclusive environment where you can use your experiences and skills to positively impact Carers lives

**Working for us**

Our staff say that Carers’ Support East Kent is a great place to work, with a friendly and supportive team where staff feel valued. Here’s wh



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