Carer Support Co-ordinator-health

7 months ago

Ashford, United Kingdom Carers Support East Kent Full time

**Carer Support Coordinator Health**

Employer Carers’ Support East Kent (CSEK)

Reporting Line Team Leader - Health

Hours 37.5 per week (Monday to Friday)

Contract Permanent

Location William Harvey Hospital, Kennington Road, Willesborough, Ashford

Our offices are currently based in Sandwich, Kent. This role requires regular travel across East Kent.

Hybrid Working (some home working)

Salary starting salary 22,650 per annum

**About Carers’ Support East Kent**

Carers’ Support East Kent is a charity that provides Carers with the information and support they need. Our services are available to people looking after a relative or friend, who due to physical or mental illness, age related difficulties, disability or an addiction, cannot manage without their support.

Caring can be rewarding but also challenging. Each situation is different, but we know that caring brings practical, physical and emotional challenges. We care about the health and well-being of Carers and provide information, support and signposting/referral to services to help with those challenges.

We provide information and support for Carers and carry out statutory Carer assessments on behalf of the Local Authority.

**About the role**

A fantastic opportunity has arisen for a Carer Support Coordinator -Health to join our team. Reporting to the Team Leader - Health, this role is pivotal to raising awareness of Carers, their needs and our services and providing information and support to deliver best outcomes for Carers

You will work collaboratively with internal and external colleagues to achieve this. This is a great opportunity to work closely within the NHS hospitals to support the hospitals with discharges from the hospital and ongoing support to Carers.

**To be successful you will have**:

- Good standard of numeracy & literacy
- Experience of engaging with people with a wide range of health and social care needs
- Experience of dealing with confidential and sensitive issues
- Awareness of the needs of Carers and those with care needs
- Awareness of the voluntary and statutory sectors
- An understanding of the challenges for Carers at the time of a health crisis
- Knowledge of current legislation and developments relating to health and social care and the Care Act.
- Ability to make informed decisions to ensure the best possible solutions and outcome for Carers and the cared for person
- Ability to work within professional boundaries in a non-judgemental way
- Problem solving skills
- Resiliance, ability to readily adapt to changing situations and the management of day to day work pressures
- Experience of providing information to enable individuals to make informed choices
- Ability to assess Carers needs and involve individuals in decision making and support planning
- Ability to communicate effectively
- Ability to empathise with carers circumstances and manage emotional and difficult situations
- Ability to present information in a variety of way to meet the needs of different people
- Ability to manage expectations and work within boundaries and limitations of the role

**Requirements**:

- A driving licence and access to a vehicle in working hours is essential

**How to apply**

No agencies please

**Benefits of working for CSEK**:

- 25 days annual leave plus bank holidays
- Modern office environment at vibrant business park with:

- Free parking
- Gym
- Market café
- Coffee shop
- Playroom
- On site physiotherapy
- Company pension scheme
- Health Cash Plan (includes contribution towards dental/optical costs and access to telephone and GP services, counselling and more)
- CarerSmart Membership providing offers on variety of products and services
- Wellbeing programme of events and activities
- Career training and development opportunities
- Inclusive environment where you can use your experiences and skills to positively impact Carers lives

**Working for us**

Our staff say that Carers’ Support East Kent is a great place to work, with a friendly and supportive team where staff feel valued. Here’s what some of them say.

“I love supporting Carers and Carers’ Support East Kent is a brilliant organisation”

“I am always valued by the staff team and appreciated by my management team. I feel very valued.”

“It’s rewarding to know that I am part of a team that makes a difference, values and benefits the lives of Carers.”

“Everyone that works there, they really care about the Carers.”

“The team work very hard and are lovely to work with (and they are always happy to help new people).”

“I enjoy working here, working with a supportive team and a chance to make a difference to the lives of Carers”

**Carer Support Coordinator - Health Job Description**

**Employer **Carers’ Support East Kent (CSEK)

**Responsible to **Team Leader - Health

**Hours **37.5

**Contract Term **Permanent

**Location **William Harvey Hospital

Our offices are currently based in Sandwich, Kent. This role requires

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