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Sales & Service Consultant QLD

4 months ago

Stretford, United Kingdom Gallagher Full time

Overview

We’ve got an opportunity to hire an enthusiastic and customer focussed Sales and Renewals Consultant. We would love someone that is ambitious, dedicated and hardworking to become an integral part of our friendly team. Using your superb communication skills to highlight the benefits of our services and products. This is an important role within the office as it supports our valued customers whilst adding financial value to our business. How you'll make an impact Your Role: You answer calls from customers and guide them to a happy resolution. We provide supportive training which means you’ll be a product expert quickly. Use your calm demeanour to explain to the customer exactly what they need and how you're going to help. Listen to your customer, detect their needs and then either resolve the query or match them to one of our products that will help them. Leave the customer happy, with a positive lasting impression of the company, and an extraordinary feeling about our products and services. Ensure you sell the right elements of cover - always keeping your customers interests at heart. Our customers are so important to us, we only offer them products that align to our ethical principles and are within our guidelines. About you Your Skills, Experience and Qualifications: Previous call centre experience is not necessary as we will teach you everything that you need to know. From our product range to our phone system, it's all very simple once you know how. Excellent communication skills and the genuine ability to listen and care about your customer. We do ask that you have basic mathematical skills but most importantly, you have superb attention to detail. Using your outstanding interpersonal skills to speak openly and confidently on the phone to customers. Able to build strong rapport and quickly build relationships with your colleagues. You’re naturally driven to exceed targets, with a dedicated attitude combined with the highest degree of ethics and integrity in client focus. Eligible to work in the UK What we offer you: We want Gallagher to be the organisation that all our people are proud to be a part of and where everyone can call themselves one of our team. Where our culture is embracing of difference, where you can be the best and, perhaps most importantly, be yourself. We are all different in some way. If we were all the same, and all thought the same, we would be vulnerable as a group. By welcoming and encouraging diverse opinions and backgrounds within our organisation, we will have a healthier, more innovative and ultimately more profitable business. If this sounds like somewhere you’d like to join, we’d love to hear from you. If you require flexibility for a role you are applying for, give us a call to chat through the options. About Us: Gallagher is a global leader in insurance, risk management and consulting services. We help businesses grow, communities thrive and people prosper. We live a culture motivated by The Gallagher Way, our set of shared values and guiding tenets. A culture driven by our people, over 30,000 strong, serving our clients with customized solutions that will protect them and fuel their futures. As a member of our global brokerage team, you’ll help our clients address risk, protect assets and recover from losses. Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. Gallagher is committed to diversity of opportunity for all and is opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities. Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits. Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ 5 more days Defined contribution pension scheme, which Gallagher will also contribute to Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x Income protection, we’ll cover up to 50% of your annual income, with options to top up Health cash plan or Private medical insurance Other benefits include: Three fully paid volunteering days per year Employee Stock Purchase plan, offering company shares at a discount Share incentive plan, HMRC approved, tax effective, stock purchase plan Critical illness cover Discounted gym membership, with over 3,000 gyms nationally Season ticket loan Access to a discounted voucher portal to save money on your weekly shop or next big purchase Emergency back-up family care And many more…