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Reserve Community Outreach Support Worker

4 months ago

Peterborough, United Kingdom Longhurst Group Full time

Are you a Support Worker looking for an exciting new role based in the community, within an organisation committed to improving lives? Are you keen to develop a career in Mental Health services? If so, our Reserve Community Outreach Support Worker role could be the perfect job for you…

Longhurst Group is a leading housing Group across the Midlands & East of England, committed to enhancing communities and improving the lives of both our colleagues and customers. With a mission to provide quality, safe, affordable housing that build great foundations for our customers, our Supported Housing team are critical to providing a comprehensive range of support services to customers with profound and enduring Mental Health issues. The support required will be on-going; you will be working with customers to improve their quality of life, their ability to sustain their tenancies and the achievement of independent living. Further key responsibilities are listed below:


  • Maximising the independence of people who require support and enabling real choices in how they lead their lives.
  • Providing housing related support such as supporting people to access their benefits entitlements; pay their rent and household bills; secure appropriate accommodation; access employment, volunteering and training opportunities.
  • Assisting people with shopping, supervising medication, and prompting clients to do domestic chores. Social inclusion support to build confidence in accessing the community.
  • Maintaining accurate records of support provided, maintaining risk assessment and support plans.
  • Working with partner agencies such as Peterborough City Council, NHS services and Cambridgeshire County Council.

To be successful in application for our Reserve Community Outreach Support Worker role, you will ideally have worked in a similar role supporting individuals with enduring mental health needs, although we’re open to candidates wanting to start in their Care careers or interested in pursuing a new career within a Mental Health / Social Work environment. Having some knowledge and understanding of Mental Health and the issues around it would be beneficial. You’ll be comfortable in challenging negative beliefs and provide positive behaviour support, and always demonstrate a supportive and caring nature. It’s crucial to display good communication and listening skills, with a strong ability to provide advice to help our customers. Please note, it is an essential requirement to hold a full driver’s licence as you will have access to a fleet of pool cars in order for you to carry out your role.

Our Reserve Community Outreach Support Worker position is a community-based position across Peterborough and Cambridgeshire. We are seeking applicants to help cover shifts Monday to Sunday from 8.30am to 8.30pm to support our customers.

This is a hugely exiting time to join Longhurst Group – not only are we continuously striving to achieve better results for our customers, but the Social Housing sector is at a crucial point with new measures, legislations and standards coming into effect imminently. Our Reserve Community Outreach Support Worker opportunity will help to improve the lives of adults with mental health diagnosis, whilst providing you the opportunity to develop your career within Supported Housing. We offer a supportive and inclusive working environment that values your contributions, along with access to ongoing professional development opportunities, ensuring your skills remain at the cutting edge of the industry.

What you receive from us

  • Equivalent of 5.6 weeks' paid holiday per year (including Bank Holidays), calculated on a pro-rata basis depending on the number of hours worked paid directly to you
  • Access to our Employee Assistance programme
  • Access to a range of discounts, including Blue Light and B&Q Tradepoint Cards
  • Free flu vaccinations
  • Investment in your personal development through our extensive learning and development opportunities

How to apply

Please click “apply” today to upload your CV detailing your employment history.


Please note, if this vacancy receives a high number of applicants, we reserve the right to close the advert and application window early.

We do not require recruitment agency support at this time - all speculative CV’s will be treated as a direct application.

Vetting Requirements

The important things - We can only consider applications from candidates who have the right to work in the UK. All shortlisted candidates will need to verify eligibility to work in the UK at interview. Original proof must then be provided by day one upon successful candidature).

Naturally working with our customers we need to complete pre-employment checks before you join us. This role is conditional upon receipt of two satisfactory references (one from your current employer). We also need you to tell us what you have been up to as a minimum over the past 5 years in terms of employment history. We recognise, welcome and support that everyone’s employment history is unique and can be different. This could include carer duties, travel, seeking work, education, employment, training, or volunteering.

We are committed to safeguarding, promoting the welfare of adults with care and support needs and expect all colleagues and volunteers to share this commitment. This position is subject to a DBS Check.

Equal Opportunities

As an equal opportunities’ employer, Longhurst Group is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We pride ourselves on looking after our colleagues and as part of our commitment we are an Employer for Carers and would welcome your application if you have additional unpaid caring responsibilities.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Longhurst Group.

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