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Training Coordinator

4 months ago

Swanley, United Kingdom United Living Group Full time
Job Description

  • Provide effective support to the Property Services Pillar and the Learning and Development function to achieve and maintain compliance in all areas of training.
  • Prepare and report L&D data as per the weekly and monthly schedule, which will also include attending Group L&D meetings.
  • Pro-actively book all mandatory and soft skills training at least 3 months prior of renewal/expiry date.
  • Process invoices, liaising with suppliers and accounts as required.
  • Liaise with business leaders to gain their approval for employee training requests.
  • Proactively manage the training diary.
  • Develop good working relationships with external training providers.
  • Maintain and update employee records including E-file, OpenHR and Training matrix with all training, competency, and qualifications.
  • Support and play an active roll in the implementation of the LMS.
  • Collate, check and submit quarterly training data to enable CITB grant claims.
  • Support with all other CITB claims and queries.
  • Maintain and update our data base and eLearning system.
  • Engage with all our customers, by phone, email or in person, in a professional and welcoming manner.
  • Provide the same L&D Coordinator service to United Living New Homes until otherwise advised by the HRBP and Group L&D Manager.
  • Deliver other ad-hoc administration support as required by the HRBP and Group L&D Manager.

Qualifications

Essential

  • Excellent interpersonal and internal customer facing skills.
  • Ability to be flexible and prioritise workload effectively.
  • The ability to work accurately, with attention to detail.
  • A high level of discretion and confidentiality.
  • IT literate

Desirable

  • Knowledge of an e-Learning system
  • Construction/Energy industry experience
  • Learning and Development experience


Additional Information

The role reports to the Property Services Human Resource Business Partner, with a dotted line to the Group Learning and Development Manager to ensure consistentcy of process with other Pillar Learnng and Development Coordinators.