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Sales and Service Coordinator

2 months ago


Swanley, Kent, United Kingdom Marie Curie UK Full time

Job Summary:

We are seeking a highly skilled and experienced retail professional to join our team as a Retail Operations Manager. As a key member of our store team, you will be responsible for supporting the achievement of sales within the shop, while providing exceptional customer service and leading by example.

Key Responsibilities:

  • Support the achievement of sales targets within the shop
  • Provide exceptional customer service and ensure a positive shopping experience
  • Lead by example and demonstrate a passion for the Marie Curie brand
  • Support the team to create an inviting shop environment that encourages sales and promotes excellent customer service
  • Assist with the management of stock, including receiving, storing, and displaying merchandise
  • Contribute to the development and implementation of sales and marketing strategies
  • Collaborate with the store team to achieve sales and customer service goals

Requirements:

  • Excellent customer service skills with an ability to communicate with tact and discretion
  • Comprehensive retail management experience, preferably in fashion/clothing, with experience of cash handling and financial management procedures
  • Strong leadership skills with proven line management experience
  • A compassionate individual with a passion for the Marie Curie brand

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career development and professional growth
  • A supportive and collaborative work environment
  • Access to industry-leading training programs
  • A comprehensive benefits package, including life assurance, eye care, and a season ticket loan