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Receptionist (Sexual Health)

4 months ago


Barnstaple, United Kingdom Royal Devon and Exeter NHS Foundation Trust Full time

Role Summary

To provide Reception and Administration support to the Devon Sexual Health clinical team, which will involve acting as first point of contact for service users. This will include dealing with routine enquiries, booking appointments on our electronic system, and providing information to patients and staff, either face to face or over the phone, and covering general administration duties to support the wider team. 

About the Role

For more information on the Job Description and Responsibilities please click the link below.

More detail about the role

Devon Sexual Health have an exciting opportunity for a part time Receptionist to join our friendly Admin and Clerical team based in our busy department at Barnstaple Health Centre.

This is a fast-paced environment and the successful candidate will possess excellent communication and customer care skills, the ability to multitask, and be able to provide a warm, friendly and efficient reception service to all visitors to the service.

We work with a diverse range of patients and the post holder must be non-judgemental and empathetic, demonstrating a positive self-motivated attitude, with the ability to remain calm and professional at all times.

The successful candidate will work within a team of admin and reception staff and will undertake a range of reception and administration duties to support the Reception Team Leader and Clinical team.

The ability to communicate professionally and sensitively with members of the public is essential for this busy role. Computer skills are desirable and training will also be provided on electronic booking systems used within the service. There may also be a requirement to work at locality clinics on a rota basis.

Working Pattern: hours per week.

Interview Date: To be confirmed

For further information please contact: Sally Tapp; Admin Team Leader on is a fixed term contract for months. For current NHS employees this post could be a secondment opportunity.

As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve.

Preference will be given to staff with ‘Priority’ and 'At Risk' status including NHS At Risk staff throughout Devon.

The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.

The Royal Devon University Healthcare NHS Foundation Trust was established in April 2, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.

About Us

Stretching across Northern, Eastern and Mid Devon, we have a workforce of over , staff, making us the largest employer in Devon. Our core services, which we provide to more than , people, cover more than 2, square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.

We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford). Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within people’s own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC).

Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities.

Our values are at the heart of everything we do, to find out more

It has never been a more exciting time to join the Royal Devon, as you will help to shape our services as we continue along our integration journey.

Benefits

Looking after you is important to us.

We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.

If you are starting out in the NHS, you’ll start with days paid annual leave (plus bank holidays), rising to days plus bank holidays.

You will benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.

We will work together to maintain a culture that develops and supports you and your team.

This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we will help you get there.

Salary is not the only financial benefit

You will have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including:

National discount services such as the Blue Light Card and Health Service Discounts. Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter Car lease schemes. The NHS Pension scheme (one of the most generous and comprehensive in the UK). Cycle to work scheme

These are just a few of the benefits available – if the role is something you are interested in, we would love to hear from you.