Receptionist

6 months ago


Barnstaple, United Kingdom NHS Professionals Full time

**Job Title: Receptionist**

**Trust**:_**Royal Devon University Healthcare NHS Foundation**_

**Location: North Devon District Hospital, Ladywell Clinic, Raleigh Park, Barnstaple, EX31 4JB**

**Pay Rates: £11.45ph**

**Shift Patterns: 37.5hrs Monday - Friday**

**Is business administration repetitive or boring?**

It’s neither, this couldn’t be further from the truth, the NHS must be well organised and keep detailed records of patients and staff across several wards.

You’ll support the ability for patients or other organisations to see or speak to the right person at the right time who can give them the help they need.

This could be booking an appointment, getting medical advice, or helping a patient navigate the trust when they visit.

So overall administration isn’t boring, it’s varied.

**You'll find solutions to everyday problems, such as**:

- The post holder will be the first point of contact for patients entering any of the Women’s Health departments. The post holder will deal with routine queries and provide information to patients’, relatives and staff either face to face or over the phone.
- The post holder will ensure the smooth running of all clinics. Carry out assigned tasks involving clinic preparation, reception duties and the booking of follow up appointments as per Trust guidelines. Additional administration tasks as directed by the Women’s Health Team Leader
- General administrative and reception duties - responding quickly and effectively to visitors/patients to the department. Undertake a range of clerical duties as required.
- Clinical prepping of notes.
- Daily filing, requesting and sending back of patient records using the appropriate electronic systems.
- Daily out-coming of appointments in line with Trust Policy.

**What you’ll need**:

- Excellent communication skills
- both verbal and written
- Microsoft office skills
- Outlook, Word, and Excel
- Ability to meet deadlines and work under pressure
- Good all-round secretarial knowledge of all office practice and procedures.
- Previous experience in a similar role
- Previous NHS experience
- EPIC is essential and the ability to book appointments and use workqueues
- This role may require you to show evidence of vocational level 3 qualification or at least 2 years relevant experience._

**The benefits we can offer you in return**:

- Putting People in Places to Care - be part of the NHSP community, by joining the bank and caring for patients with a team of people from all walks of life.
- Weekly pay to give you access to your wages more quickly.
- First choice of shifts/placements at the Trust of your choice over agencies.
- Our team is always happy to help - access our support line any time.
- Working options to suit your lifestyle - being on the bank gives you the flexibility to work the shifts you want or choose fixed term placements.
- Training and development opportunities via the Trust and NHSP’s own academy.
- Explore different wards, keep your skills up to date whilst gaining vital experience.
- Being part of the NHSP Community means you’ll get access to member activities such as member of the month, member appreciation week, key date giveaways, webinar series and much more.

**Who are NHS Professionals?**

NHS Professionals is a flexible staff bank, owned by the Department of Health, our purpose is to provide you with the autonomy to decide when, how, and where you want to work. Supporting your lifestyle and making you feel part of the team and community. Offering you flexible work or alternatively fixed term placements.

By joining us you can look forward to a choice of flexible Bank shifts or fixed term placements across any of our client Trusts in England.

**Disclaimer**

**Job Types**: Full-time, Temporary contract

**Salary**: £11.45 per hour

Schedule:

- Monday to Friday

Work Location: In person

Reference ID: 72208


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