Hotel Receptionist

Hotel Receptionist

**Duties**:

- Greet and welcome guests as they arrive at the hotel
- Check-in and check-out guests, ensuring all necessary information is collected accurately
- Provide information about hotel facilities, services, and local attractions
- Handle guest inquiries, requests, and complaints in a professional and timely manner
- Operate the phone system to answer incoming calls and transfer them to the appropriate department or guest room
- Assist with reservations and room assignments
- Maintain accurate records of guest accounts and transactions
- Handle cash and credit card transactions accurately and securely
- Collaborate with other hotel staff to ensure a smooth guest experience

**Skills**:

- Excellent communication and interpersonal skills
- Strong customer service orientation
- Ability to multitask and prioritize tasks effectively
- Attention to detail and accuracy in handling guest information
- Problem-solving skills to address guest concerns or issues

Join our team as a Hotel Receptionist and be part of creating memorable experiences for our guests. As the first point of contact for our guests, you will play a vital role in providing exceptional customer service.

We offer competitive pay, opportunities for career growth, and a supportive work environment. If you have a passion for hospitality and enjoy working in a fast-paced environment, we would love to hear from you.

To apply, please submit your resume highlighting your relevant experience in guest relations and phone systems.

**Salary**: £10.51-£11.00 per hour

Expected hours: 32 per week

**Benefits**:

- Company events
- Company pension
- Gym membership
- On-site parking

Schedule:

- 8 hour shift
- Day shift

Ability to commute/relocate:

- Barnstaple: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Reference ID: KG WM RECEP