Bank Receptionist

2 weeks ago


Barnstaple, United Kingdom Practice Plus Group Full time

**About The Role**:
Practice Plus Group are looking for a Receptionist to join our growing team at the Devon Out of Hours (OOH) service on a Bank, 0 hour a week contract meaning you can pick and choose you shift patterns.

Integrated Urgent Care at Practice Plus Group provides urgent care via 111, Out-Of-Hours, GP and Clinical Assessment services on behalf for the NHS. Join us, and you'll be helping relieve some of the pressure on NHS Emergency services at a vital time.

A part of a friendly and supportive team, you'll be helping us tackle health inequality and ensuring patient who need urgent care get seen in the best place for their needs. If you're motivated to care for people with pressing medical requirements, and want to work for a company that will treat you own wellbeing and career development as a top preity, a role at IUC could be for you.

**Within this job you'll be responsible for**:
You will be preparing and opening/closing the PCC for patients and doctors whilst greeting patients and dealing with them in an efficient and professional manner. You will also keep records of distribution for prescriptions and drugs and also dealing with the processing patient records/symptoms.

The OOH service operates throughout a number of locations within Devon but your main base will be in our in Exeter site.

This job is a Bank, 0 hours a week contract meaning you can work as little or as often as you like and works nicely alongside another part time position. As we we are an OOH service you will be required to work unsociable hours.

**About You**:
**What we'll need from you**:

- Have excellent communication skills, including telephone, written and verbal communication
- Be accurate and have a strong attention to detail
- Have sound knowledge and understanding of IT and Microsoft Office.
- Previous customer service and telephone experience would be an advantage
- Previous reception/administration experience would be desirable

**About Us**: Practice Plus Group is passionate about great healthcare. We believe that anyone should be able to access excellent care, whether via the NHS or privately. Our breadth of expertise spans surgery, diagnostics, general practice, offender health and urgent care, with an unrivalled range of different services provided across the country. We’re proud to be at the forefront of developing new and exciting ways to support the nation’s health too, helping patients to maximise their wellbeing and live life to the full.

When you’re part of the Practice Plus Group team, you don’t just have a job. You have a career. We work with you to help you grow in your role and take your career in the direction you want to go. We’ll help you be the best you can be.

We want our team members to feel motivated and rewarded. So we offer a competitive package of pay and benefits. We also recognise the value of a healthy work-life balance - so we always try to be flexible, helping you fit your working life around your home life.

Practice Plus Group is committed to creating a diverse environment and we are proud to be an equal opportunity employer.


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