Receptionist/building Clerk

3 weeks ago


Barnstaple, United Kingdom Hawk 3 Talent Solutions Full time

Job Title: Receptionist/Building Clerk
Location: Barnstable

**Job Type**: Full Time
Hours: 36.25 hours - 5 days per week including the requirement to work on average 1 in every 3 Saturdays

**Salary**: Up to £21750

Main Duties
- Opening the office ready for staff and client arrival, ensuring the reception area and meeting rooms are kept clean and tidy
- Providing ad hoc accounts administration and secretarial support reporting to the Partners and Directors of the office
- Managing meeting room diaries, and client hospitality
- Answering the telephone, directing calls, and taking and passing on messages accurately and efficiently
- Providing a professional and good impression of the Firm whether that be via face to face, over the phone or through written communication
- Audio and copy typing, photocopying/binding documents, and scanning and handling incoming and/or outgoing correspondence into the Document Management System
- Preparing and franking outgoing post as well as receiving, opening, and distributing post and deliveries
- Provide full cashier and administration service on behalf of YBS agency in accordance with their procedures and business requirements
- Input, retrieve and present computerised data
- Maintaining and updating client data on YBS computer systems and filing systems in line with Data Protection Act requirements
- Promote YBS products and services to increase agency business
- Identify YBS customer requirements, using an enquiry form, to enable you to match and sell products according to their needs
- Manage deposits and withdrawals
- Communicating with external visitors and contractors, to ensure that visitors and contractors are signed in and out of the building to comply with fire safety procedures
- Office Fire safety support including weekly testing of fire alarms / sensors, checking fire exits and 6 monthly fire drills
- Office health and safety support including (but not limited to) co-ordinating annual gas safety / boiler servicing and health and safety related contractors

Skills, Experience and Qualifications
- Outgoing, socially confident, and emotionally controlled
- A positive attitude, friendly, and approachable
- Resilient, able to multi-task, and work independently / flexibly
- Adaptable, organised, and conscientious
- Takes the initiative, ability to prioritise, and meet deadlines
- Discreet, professional, and team orientated in approach
- Passionate about all areas of internal and external service
- Sound working knowledge of Word, Excel, Outlook
- Efficient and accurate typing skills
- Experience of audio typing an advantage
- Excellent oral and written communication
- Receptionist / Front of House Banking experience in current or previous role preferable although not essential

**Benefits**:

- 20 days annual leave plus bank holidays increasing to 25 days plus bank holidays after 3 years’ service
- Death in service 3 x annual salary
- Health scheme
- 24-hour external Employee Assistance Programme helpline
- Buy and sell holiday
- Introducing clients and staff commission schemes
- Pension 3% rising to 4% (but matched up to 6%) after 4 years’ service
- Flexible benefits including private medical insurance, cycle to work and payroll charity giving.

Hawk 3 Talent Solutions are operating as an employment agency on behalf of its client

**Job Types**: Full-time, Permanent

**Salary**: £20,660.00-£21,760.00 per year

**Benefits**:

- Additional leave
- Company pension

Schedule:

- Day shift


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