Technical Support Advocate
Found in: Talent UK C2 - 1 week ago
Job Description
HGS is looking for a driven IT professional to joinus as a Technical Support Advocate , to handle inbound and outboundtechnical customer calls for voice, internet, and data installation andconnections.
At HGS, we have a work environment thatensures every employee realises their true potential and achieves success intheir career. If you are a versatile professional with an entrepreneurialspirit, we want you on our team
As a Technical Support Advocate , youwill:
Cater to the needs of clients and customers in a 24/7 work environment Provide voice technical help desk services to new and existing customers for a wide range of technical requests, queries and/or complaints Work in a dynamic environment to analyse, troubleshoot and resolve technical issues for customers of voice, internet or data installation and connections Research, locate and provide information to answer inquiries-
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