Analityk Analityk Technical Analyst

4 weeks ago


Kingston upon Thames Greater London, United Kingdom Jonothan Bosworth Full time

Service Continuity Analyst | Surrey & Home Based | circa £30,000
a managed service provider based in Surrey as they look to hire an enthusiastic IT Analyst. The ideal candidate will provide technical expertise and support for our clients’ managed service environments; Service Continuity Analysts who can provide technical support and 24×7 monitoring on an ‘out of office’ hours rota, whilst providing handovers of incidents and general task progress, will be of interest. Analysts who can ensure that updates provided for configuration information and updates for release management – ensuring SLAs and OLAs are managed and met, will also be sought after.
ISO27001) then you are likely to receive an immediate interview .
Analysts who have ticketing systems experience , and security best practice awareness with a technical appreciation of IT environments including sound working knowledge of the following will be highly desirable:
– System Center suite : particularly SCCM, SCOM and SCVMM
– Monitoring tools : Cisco networking technologies
– Blade server technology
– Server patching experience
Analysts/Engineers who use automated tools for deployment and implementation , and have proven skills in managing, supporting and maintaining Microsoft based infrastructure , with an ability and willingness to work flexibly should apply.
ITIL qualification to at least Foundation level experience in a commercial IT Solutions provider or Managed Services environment and compellent SAN experience would be highly desirable.
Technical Analysts, Tier 2, System Analysts, NOC Analysts or 2nd Line Engineers with solid problem solving and analytical skills, coupled with excellent interpersonal and advisory skills and good demonstrable troubleshooting skills, networking skills and a pro-active approach to support delivery will thrive in this role.
You will work on a rota pattern of 2 days on, 2 nights on (with remote/home based work) and 4 straight days off work, equating to 40 hours per week.



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