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Guest Service Assistant Breakfast
2 months ago
JOIN OUR FAMILY
At RBH we believe our people are our biggest assets and understand the value in putting you first. Our approach to diversity in the workplace, health & wellbeing, sustainability, and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality We are passionate about the industry and always on the lookout for new talent to join us on our journey...
A DAY IN THE LIFE OF A GUEST SERVICES ASSISTANT AT (INSERT HOTEL NAME)
What you'll be doing...
Reporting to the Front Office Manager , we are looking for someone who enjoys variation and has a flexible approach to their working environment. Interested in learning how each department within the hotel operates? We have got you covered at Holiday Inn Express Leicester. You can expect to wear many capes throughout your working day including Guest Service Agent, Receptionist, Food & Beverage Assistant and Housekeeping - no shift is the same
Our team are like a family, and we work together to deliver outstanding guest service to our guests by offering timely, efficient, knowledgeable, and truly remarkable service. We are an enthusiastic, authentic bunch of individuals who truly care about teamwork and great service
WHAT WE NEED FROM YOU
We hire mostly on personality & potential but here are a few of our requirements...
To succeed in the role of Guest Service Assistant you will need the following qualities and skills.
- Outstanding communication skills
- Experience within a customer facing role is preferred. No experience? No big deal - we’ll train you up
- A can-do attitude
- Computer literate with a professional telephone voice
WHAT WE OFFER
You will have access to a benefits package we believe truly works for our people and enhances our overall culture...
- Discounted hotel room rates for you and your friends & family
- Extra days holiday for your birthday
- Flexible working arrangements
- Pension
- Free meals on duty saving you over £1000 per year
To learn more about our full benefits package, to watch our employee benefits video.
EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please contact .
#LifeatRBH
Holiday Inn Express Leicester Filbert Way, Raw Dykes Road, Leicester, Leicestershire, LE2 7FL
- Job Ref RBH14495
- Branch Holiday Inn Express Leicester
- Location Leicester
- Salary/Benefits 11.42PH
- Contract type Permanent
- Hours Part Time
- Date posted 15/07/2024
- Closing date 17/08/2024
Enjoy easy access to match days and stadium events at the comfortable Holiday Inn Express Leicester - City hotel.
Holiday Inn Express Leicester - City is a short drive from the M1 and M69, with plenty of complimentary parking on site.
Close to Leicester and De Montfort universities and a 15-minute stroll from the city centre, many of the hotel's spacious, air-conditioned guest rooms overlook the stadium or scenic canal. The hotel is a handy base for local sport, from nearby Leicester Tigers rugby club at Welford Road to the cricketers at County Ground.
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