Client Services

6 months ago


London, United Kingdom UniQ Studios Full time

Job Description

Hours: 40 hours per week, with some flexible evening or weekend hours (Permanent Full Time Role)
Location: UniQ Studios, East London

UniQ Studios have a vacancy for a diligent Client Services Executive (Photography Studio & Studio Assistant) with some experience with studio/venue space hire and in the commercial photography/creative industry. The primary responsibly of this versatile role is to deal with inbound sales enquiries and perform client services duties for our studio and location hire department. You will assist in the preparation of photo shoots, ensure the studio is clean and tidy, and perform ad-hoc tasks around the studio.


We are fast growing with unrivalled ambition and require a passionate, motivated and ambitious individual to join our small but dynamic, talented team.


The person appointed will be a confident written and verbal communicator and have a strong passion for sales and marketing. You should be able to work fast and efficiently while maintaining a high-quality standard, and must have good attention to detail, strong work ethic and willingness to learn/develop. You should have good people skills, maintain the highest level of customer service, and will work with other members of staff to deliver marketing goals and solidify customer relations.

Main tasks and responsibilities include, but are not limited to:

Core duties
•Telephone or Meeting consultations with prospective and existing clients
•Implementation of general business development and marketing strategies
•Up-sell services and conduct Rates Negotiations with prospective and existing clients
•Update Pre-Shoot or Requirements Form with Client details and specifications
•Set up and take down of studio/lighting setup
•General studio upkeep and tidy up
•Assist on photographic shoots
•Ad-hoc tasks around the studio
•Email and phone enquiries screening and delegation
•Studio hire booking software updates and management
•Assist with Studio hire and event space bookings
•Reconcile payments and confirm invoice payments with senior management
•Social media management
•Create and send client quotes/proposals and invoices

Other duties
•Collaborate with creative director to produce marketing material including print, web and video content
•Assist with sales reports and accounts preparation
•Attend Trade Shows and networking events
•Content writing (blog, web content and business literature)
•Assists with operations and business management tasks

Job Requirements:

•Some academic or work experience in photography or creative media
•Some work experience in a sales or customer service role
•Passion for providing the highest level of customer service to new, and existing clients.
•Must be detail oriented, diligent and very well organised
•Comfortable working with numbers
•Professional demeanour with excellent written and verbal communication skills
•Ability to organise and prioritise workload, multi-task using effective time management skills
•Comfortable using MS Word, Excel and PowerPoint
•Excellent interpersonal skills and adaptable to change in a fast-paced work environment
•Must have a strong work ethic and willingness to meet deadlines (no 9 to 5 mentality)
•Ability to take initiative and work calmly under pressure

Selected applicants will be invited to attend UniQ Studios for an interview.
This is a fantastic opportunity to be a part of an exciting and fast-growing creative production studio.



  • London, United Kingdom Client Server Full time

    Client Services Officer London onsite to £55k Do you have excellent client facing communication and relationship building skills combined with a strong interest in financial markets and an academic record of achievement? You could be progressing your career as a Client Services Officer at a global eTrading company. As a Client Services Officer you'll be the...


  • London, United Kingdom Client Server Full time

    Client Onboarding and Support Specialist (FIX Linux) London to £100k + equity Opportunity to join a well funded start-up within the cryptocurrency space that have produced a high performance, ultra-low latency ECN (Electronic Communication Network) that processes billions of messages per day. As a Client Onboarding and Support Specialist you will play a...


  • London, United Kingdom Rapport Guest Services Full time

    Job Introduction We are looking for a Client Services Supervisor to join our team at one of Rapport’s most prestigious contracts near Canary Wharf. The client is one of the Big Four leading audit and accounting firms, and you will play a pivotal role in ensuring exceptional customer service for our esteemed clientele. You will lead and coach a team of...


  • London, United Kingdom Rapport Guest Services Full time

    Job Introduction **We have a great opportunity for an experienced Client Services Assistant to join the Rapport family, based at our client's headquarter building in London's Canary Wharf. You will join a diverse team of 17 Rapport Ambassadors with a proven track record of achieving the highest levels of client service, giving you an amazing opportunity to...


  • London, United Kingdom Rapport Guest Services Full time

    Role Responsibility Ensure adherence to operational and service standards from the whole team Promote accountability from the whole team Hands on approach within daily operation and managing team's performance Leading and managing various projects for the clients Encouraging and promoting team engagement Ability to build excellent rapport...


  • London, Greater London, United Kingdom Digital Media Services (DMS) Full time

    We are a full-service creative digital agency, Digital Media Services (DMS), with a passion for film and entertainment. Our team is dedicated to delivering high-quality localization services to global media and entertainment brands.About the OpportunityWe are currently seeking an exceptional Client Services Manager to join our localization department. As a...


  • London, United Kingdom Rapport Guest Services Full time

    Job Introduction We are looking for a Client Support Services Ambassador to join our team at one of Rapport’s most prestigious contracts near Canary Wharf. The client is one of the Big Four leading audit and accounting firms, and you will play a crucial role in delivering award winning service to our clients and their guests, offering a one-stop-shop...

  • Client Services

    5 months ago


    London, United Kingdom Folio Advice Full time

    Job Summary: **Duties**: - Analyse client needs and provide tailored solutions to meet their requirements - Communicate effectively with clients to address inquiries, resolve issues, and ensure satisfaction - Utilise the CRM to manage client interactions and maintain accurate records - Collaborate with internal teams to deliver seamless service and...

  • Client Services

    1 month ago


    London, UK, United Kingdom Mayford James Full time

    You will be responsible for: Ensuring all client reporting and servicing needs are delivered in accordance with client’s requirements and our legal obligations Ensuring the timely onboarding of new accounts across our range of UCITS funds, Private fund vehicles and separate accounts Understanding the clients’ investment objectives, assigned mandates...

  • Client Services

    2 months ago


    London, United Kingdom Mayford James Full time

    You will be responsible for:   Ensuring all client reporting and servicing needs are delivered in accordance with client’s requirements and our legal obligations Ensuring the timely onboarding of new accounts across our range of UCITS funds, Private fund vehicles and separate accounts Understanding the clients’ investment objectives, assigned mandates...


  • London, Greater London, United Kingdom RGE Services Ltd Full time

    About RGE Services LtdA leading company in the fire and electrical industry, we provide high-quality services to our clients. As a Customer Care Call Handler, you will play a vital role in ensuring exceptional customer service.Job RoleAs a Customer Care Call Handler, you will be responsible for:Providing top-notch customer service support to all incoming...

  • Key Client Manager

    6 days ago


    London, Greater London, United Kingdom HL Services Full time

    Job Overview:As a Key Client Manager, you will play a critical role in driving business growth and customer satisfaction at HL Services. Your primary focus will be on managing key client accounts, developing new business opportunities, and maintaining strong relationships with existing clients.Key Responsibilities:Foster strong relationships with key clients...


  • London, Greater London, United Kingdom Colt Technology Services Full time

    Client Relationship Manager Job DescriptionWe are seeking a Client Relationship Manager to join our team at Colt Technology Services. In this role, you will be responsible for managing client relationships and ensuring that their needs are met.Key Responsibilities:Manage client relationships to ensure their needs are met.Develop and implement strategies to...


  • London, United Kingdom Institutional Shareholder Services Full time

    Let’s be #BrilliantTogether In the role of Client Support Associate, you will be a part of the team that supports our clients using the ISS-LiquidMetrix suite of products. This position will primarily involve responding to customer queries on the LiquidMetrix suite, which can be technical, functional, or operational in nature. The Analyst will be expected...


  • London, United Kingdom Connect-IT Recruitment Full time

    **Client Services Associate** **Salary**:Up to £40,000 DOE, Generous Holiday Allowance, Private Medical Insurance, Life Assurance. **Location**:London Connect IT has partnered with a multi-awarding winning financial services company who are undergoing rapid growth. They are on the lookout for a driven individual who has a passion for business and client...


  • London, Greater London, United Kingdom Mason Blake Full time

    A prestigious global investment manager, Mason Blake, is seeking a Client Services Executive to join their team on a permanent basis. The ideal candidate will have a background in client services and operations within the investment management industry.The Client Services Executive will be responsible for:Supporting the Client Service Manager in servicing...


  • London, Greater London, United Kingdom Rapid Recruitment Services Full time

    Job Title: Client Support SpecialistCompany Overview:Rapid Recruitment Services provides high-quality recruitment services to businesses across various industries.Salary:$60,000 - $75,000 per yearJob Description:We are seeking an experienced Client Support Specialist to join our wealth management team. In this role, you will be responsible for providing...


  • London, United Kingdom Insignis Cash Full time

    The position will be mixed working both remotely and, in our Cambridge, office located in the Innovation Centre. We are seeking a friendly, highly skilled client services associate to make our clients feel valued and supported. In this role, your duties include fostering positive client relations, managing enquiries, and promptly directing customer...


  • London, Greater London, United Kingdom Royal London Full time

    We are seeking a Client Services Coordinator to join our team in London. The successful candidate will assist the Client Relationship Managers and Head of Client Services team in meeting the servicing and relationship requirements of Royal London Asset Management's external clients.The role involves providing office-based support, managing BAU relationships,...


  • London, United Kingdom Mason Blake Full time

    Our client is a rapidly growing Investment Management firm, continuing expand their efforts on a global basis. The company strongly believes in providing a tailored approach with their clients in order to create long lasting, sustainable relationships. In light of this, they are now looking for an **Institutional Client Services **professional to join their...