Virtual Ward Administrator
2 weeks ago
Job summary
We are looking to appoint an enthusiastic and hardworking individual to provide an efficient administrative support service to the Virtual wards.
The successful candidate will assist with the smooth and efficient running of the service, liaising with patients and staff of all levels, including medical staff. You will provide an efficient administrative support service to the Virtual wards, to assist with the smooth and efficient running of the service, liaising with patients and staff of all levels, including medical staff.
The suitable candidate will manage the daily administration of the patients admitted to the virtual ward service. This includes ensuring that the correct communication is given to patients and clinical staff.
You will ensure that data & reports are accurate and available as required. Includes assisting the Team Leader in creating presentations to raise awareness of the pathways and flowcharts to ensure processes are clear.
The candidate will also undertake all aspects of virtual ward kit management, following the correct governance process to ensure all equipment is accounted for. Liaising with third party suppliers to arrange kit collections/deliveries, maintaining a sufficient stock level for the pathways to use as required.
Main duties of the job
To manage the daily administration of the patients admitted to the virtual ward service. This includes ensuring that the correct communication is given to patients and clinical staff.
To ensure that data & reports are accurate and available as required. Includes assisting the Team Leader in creating presentations to raise awareness of the pathways and flowcharts to ensure processes are clear.
To undertake all aspects of virtual ward kit management, following the correct governance process to ensure all equipment is accounted for. Liaising with third party suppliers to arrange kit collections/deliveries, maintaining a sufficient stock level for the pathways to use as required.
About us
Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030).
We have four primary goals:
high-quality care for all, being a great place to work, partnerships for impact, and research and education excellenceAnd we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities.
Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all:
we are compassionate, we are proud, we are inclusive, and we are one teamThis is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve.
About the University Hospitals of Leicester NHS Trust:
Job description
Job responsibilities
To manage the Virtual Ward Referrals mailbox to ensure there is sufficient onboarding cover to support new referrals in the absence of the Team Leader.
To ensure that all patient records are maintained accurately on CliniTouch, Systm1, CITO, and any other relevant systems.
To maintain efficient office filing systems. Review, update/develop as required.
To carry out general office duties including the processing of post efficiently and effectively, to action routine correspondence on receipt and forward to appropriate member of staff for review.
To arrange collections of kit from patients and send feedback questionnaires to ensure patient satisfaction and continuous improvement of the services.
To ensure kit availability for all Virtual Ward pathways, arranging deliveries/collections with Spirit and individual teams to ensure constant supply.
To arrange team meetings when requested, using diary management and organisational skills to accommodate various staff across CMGs and external stakeholders.
Be a visible, accessible and credible member of the Virtual Wards Team.
Support the team leader with the process of change and new services, demonstrating tenacity, drive, professional integrity, balance and perspective. Motivate all team members, and display a supportive, confident attitude when communicating with all colleagues.
please see the job description/person specification for full details on the role
Person Specification
Qualifications
Essential
5+ GCSE Grade 4 (C) to include Maths & English Level 3 qualification in relevant subject or equivalent experience
Desirable
Further relevant courses ie. Business Administration NVQ
Commitment to Trust Values & Behaviours
Essential
Must be able to demonstrate behaviours consistent with the Trust's Values and Behaviours
Experience
Essential
Experience of carrying out admin tasks such as record keeping, data collation, minute taking and stock taking Experience of dealing with patients/clinical colleagues face to face & over the phone Previous experience of Healthcare Administration
Desirable
Experience of implementing new processes Experience of using Healthcare systems ie. Systm1/Nervecentre
Communication
Essential
Excellent verbal and written communication skills Able to clearly explain processes & admin tasks to others Able to influence and motivate others
Desirable
Experience of Patient contact Experience of working with MDT's
Personal Capabilities
Essential
Highly organised & able to manage own workload Able to gather information & analyse it to find resolutions to problems Confidence in using Digital Technology, apps and web programs Confidence in using Microsoft Office, especially Teams, SharePoint, PowerPoint, Word and Excel
Desirable
Ability to analyse and interpret data Ability to effectively problem solve Experience of creating flowcharts and presentations Experience of planning rota's
Equality, Diversity & Inclusion
Essential
Able to demonstrate a commitment to and understanding of the importance of treating all individuals with dignity and respect appropriate to their individual needs.-
Leicester, United Kingdom Leicestershire Partnership NHS Trust Full timeJob summary Are you an experienced nurse with a passion for community care? We have an exciting opportunity for an existing nurse within LPT to join our Virtual Ward Programme on a 9 month secondment with a focus on delivering care to patients on the Frailty Virtual Ward. The Frailty Virtual ward is a joint service between Leicestershire Partnership...
-
Ward Clerk
2 days ago
Leicester, United Kingdom University Hospitals of Leicester NHS Trust Full timeThis position is for Tuesday and Thursday 07:00-15:00 An exciting opportunity has arisen for an enthusiastic and motivated Ward Clerk, preferably with some previous administration experience to work within Elective Orthopaedics at the Leicester General Hospital. The applicant needs to have computer skills, good communication skills and experience of...
-
Ward Clerk
2 days ago
Leicester, United Kingdom University Hospitals of Leicester NHS Trust Full timeAn exciting opportunity has arisen to join the ward clerk team on the Clinical Decisions Unit and Same Day Emergency Care unit (SDEC) at the Glenfield Hospital The successful applicant should be computer literate and previous experience as a ward clerk within an NHS environment would be an advantage, however training can be given. A working knowledge of...
-
Band 3 Administrator
1 month ago
Leicester, United Kingdom Leicestershire Partnership Trust Full timeThere is some exciting news regarding the Integrated Community Specialist Palliative Care Team. We have been given the opportunity to develop a virtual palliative care ward and we are currently working on this new model. This means we have new exciting posts available within our existing team of specialist nurses, HCAs and administrators. Although a very...
-
Ward Clerk
5 days ago
Leicester, United Kingdom University Hospitals of Leicester NHS Trust Full timeTo Support the ward staff and senior clerical staff in the administrative and clerical processes and procedures associated with the running of a clinical service in support of excellent care for patients and their careers. - Be the first point of contact for staff, visitors and callers, respond to enquiries as appropriate and answering and directing calls -...
-
Clinical Administration Supervisor
1 month ago
Leicester, United Kingdom Nottinghamshire Healthcare NHS Foundation Trust Full timeThe role requires an experienced individual, with qualifications and previous experience in the day to day management of staff. The post holder will have excellent communication, organisation and time management skills and personal credibility. The role requires a Clinical Admin Management with the ability to provide an excellent confidential and efficient...
-
Linux System Administrator
6 days ago
Leicester, United Kingdom ManpowerGroup Full timeJob Title: Linux System AdministratornLocation: Leicester or HursleynWorking Model: On-sitenStart Date: ASAPnDuration: Initial contract until 29th November 2024nDaily Rate: Up to £540nContract: Inside IR35 via Umbrella (Paystream, Advance, Giant)nSector: Government ProjectnSecurity Clearance: Active SC Clearance requiredJob Description:nAs a Linux System...
-
Business Administration Assistant
1 week ago
Leicester, United Kingdom Leicestershire Partnership NHS Trust Full timeJob summary Come andjoin Leicestershire Partnership NHS Trust, where we offer a wide variety ofchallenging and rewarding roles within a supportive, innovative and dynamicwork environment! This is a diverse role, with each day bringing new will have proven ability in using your own initiative, working with confidential and highly sensitive...
-
Linux System Administrator
2 days ago
Leicester, United Kingdom ManpowerGroup Full timeJob Title: Linux System Administrator Skills, Experience, Qualifications, If you have the right match for this opportunity, then make sure to apply today. Location: Leicester or Hursley Working Model: On-site Start Date: ASAP Duration: Initial contract until 29th November 2024 Daily Rate: Up to £540 Contract: Inside IR35 via Umbrella (Paystream,...
-
Linux System Administrator
18 hours ago
Leicester, United Kingdom ManpowerGroup Full timeJob Title: Linux System AdministratorReady to make your application Please do read through the description at least once before clicking on Apply.Location: Leicester or HursleyWorking Model: On-siteStart Date: ASAPDuration: Initial contract until 29th November 2024Daily Rate: Up to £540Contract: Inside IR35 via Umbrella (Paystream, Advance, Giant)Sector:...
-
Linux System Administrator
6 days ago
Leicester, United Kingdom ManpowerGroup Full timeJob Title: Linux System AdministratorSkills, Experience, Qualifications, If you have the right match for this opportunity, then make sure to apply today.Location: Leicester or HursleyWorking Model: On-siteStart Date: ASAPDuration: Initial contract until 29th November 2024Daily Rate: Up to £540Contract: Inside IR35 via Umbrella (Paystream, Advance,...
-
Research Administrator
2 weeks ago
Leicester, United Kingdom University Of Leicester Full timeAbout the role Within this role, you will be responsible for providing effective, high quality administrative oversight to support the inAmind You will be an integral member of the research team and the main duties will be to oversee day-to-day administrative activities to support successful delivery of the project. This includes, working with the team to...
-
Stock Administrator
2 weeks ago
Leicester, United Kingdom Fusion staff agency (midlands) Full timeWe are recruiting for a Stock Administrator to work in a warehouse that distribute toys. The purpose of the role; To provide administrative and operational support to the Stock Manager contributing to operational efficiencies and supporting customer requirements. Completing tasks within given timeframes. Key Activities Contribute to the development of...
-
Children's Services Administrator
5 days ago
Leicester, United Kingdom Early Years Alliance Full timeAbout The Role We are looking for a skilled and experience administrator, to join our team within Children's Service's. The role will be providing high quality and invaluable support to our childcare and education settings across England in a demanding but rewarding role. The Early Years Alliance, is one of England’s largest voluntary providers, we are...
-
Support Services Administrator
5 days ago
Leicester, United Kingdom Early Years Alliance Full time €16,252 - €18,541Children's Services Administrator We are looking for a skilled and experience administrator, to join our team within Children's Service's. The role will be providing high quality and invaluable support to our childcare and education settings across England in a demanding but rewarding role. Being the voice of the Early Years sector is a passion which is...
-
Support Services Administrator
5 days ago
Leicester, United Kingdom Early Years Alliance Full timeChildren's Services AdministratorWe are looking for a skilled and experience administrator, to join our team within Children's Service's.The role will be providing high quality and invaluable support to our childcare and education settings across England in a demanding but rewarding role.Being the voice of the Early Years sector is a passion which is driven...
-
Sipp Administrator
5 days ago
Leicester, United Kingdom NJR Recruitment Full time**Location** **Salary** **Posted on** **Reference** **Leicester £25000 - £32000 13/11/2023 NJR13931 DESCRIPTION SIPP Administrator Leicester, Up to £32,000+ Benefits + Exam Support 24 Days Holiday, 2 Days Remote, Health Cash Plan, Free Parking 5% Pension, X2 Life Assurance Our Client are a leading Firm of Pension Specialists who offer a boutique...
-
Sipp Administrator
3 days ago
Leicester, United Kingdom NJR Recruitment Full time**Location** **Salary** **Posted on** **Reference** **Leicester £25000 - £32000 15/11/2023 NJR13931 DESCRIPTION SIPP Administrator Leicester, Up to £32,000+ Benefits + Exam Support 24 Days Holiday, 2 Days Remote, Health Cash Plan, Free Parking 5% Pension, X2 Life Assurance Our Client are a leading Firm of Pension Specialists who offer a boutique...
-
Sipp Administrator
1 day ago
Leicester, United Kingdom NJR Recruitment Full time**Location** **Salary** **Posted on** **Reference** **Leicester £25000 - £32000 17/11/2023 NJR13931 DESCRIPTION SIPP Administrator Leicester, Up to £32,000+ Benefits + Exam Support 24 Days Holiday, 2 Days Remote, Health Cash Plan, Free Parking 5% Pension, X2 Life Assurance Our Client are a leading Firm of Pension Specialists who offer a boutique...
-
Business Administration Apprenticeship
2 weeks ago
Leicester, United Kingdom LMP Group Full timeAt Compass, we pride ourselves on being more informative, more responsive, and more supportive. As a leading UK independent fostering agency, we’re dedicated to providing the best quality outcomes for our children and young people. We know that choosing a fostering service can be difficult; with so many options, it’s difficult to know where to start....
