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Collections & House Officer

2 months ago

Manchester, United Kingdom National Trust Full time

Summary

Our friendly Collections and House team care for and present Dunham Massey to its full potential. You'll be responsible for supervising our day-to-day offer, getting the house ready for visitors, organising our volunteer teams, and contributing to collections management and care. You'll have a particular focus on supervising and developing the visitor experience offer in the house.

We would love to hear from you if you are enthusiastic about developing your career in heritage and working with people. As the team looks to expand and open more of the house to visitors, now is the perfect time to join this friendly and ambitious team.

You'll be working from Wednesday to Sunday.

What it's like to work here

Reporting to the Collections and House Manager , you'll also be supervised by the Experience & Visitor Programming Manager. Our Collections and House Team thrive in a busy environment, working collaboratively to improve care of and access to our collection. We are a supportive and friendly team, who work hard.

Because Dunham Massey is in a rural area, please think about how you’d be able to get here for work, before you apply for this job.

This role is very physical due to the requirements for cleaning the visitor route each day, and handling collection furniture and objects.  

What you'll be doing

Dunham Massey cares for one of the largest and most diverse Collections in the National Trust. You'll share responsibilities with the existing two Collections & House Officers that form part of the Collections team. You'll have particular focus on supervising and co-ordinating the visitor experience offer in the house. This includes managing the day-to-day open operations of the house, supporting front of house staff, leading the indoor volunteer teams, and presenting the house at its best for visitors. Through great teamwork with the Collections team, you’ll balance this with behind-the-scenes conversation work, improving stored collections and the records we keep.

You'll also focus on developing the winter offer within the historic house, including responsibility for its winter operation in 2024 and supporting the offer’s evaluation and development for 2025.

Who we're looking for

We'd love to hear from you if have:  operational experience of working in an historic house or museum setting a good understanding of preventive conservation knowledge of collections management and care good written and verbal communication skills enthusiastic team player experience of working with and supervising volunteers able to work from ladders and tower scaffold Please submit a cover letter alongside your CV.

The package

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

•Substantial pension scheme of up to 10% basic salary

•Free entry to National Trust places for you, a guest and your children (under 18)

•Rental deposit loan scheme

•Season ticket loan

•EV car lease scheme 

•Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts

•Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

•Flexible working whenever possible

•Employee assistance programme

•Free parking at most Trust places