Collections Agent

4 weeks ago


Manchester, United Kingdom Jobs for Humanity Full time
Job Description

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

No Degree

Travel Percentage :

0%

Location: Manchester City Centre Office – Hybrid Working option available
 

Are you ready to unleash your full potential?  We’re looking for people who are passionate about payments to chart Worldpay’s path to being the largest and most-loved payments company in the world.

Used by 1 million merchants globally processing 110 million transactions daily. Worldpay's technology powers billions of transactions annually that move over $10 trillion around the globe.

About the Team:

Our teams work Monday – Friday between the hours of 9am - 5pm. We offer a hybrid working model split between working in our Manchester city centre office and home working, so good for work-life balance and there are optional overtime opportunities available.

What you’ll be doing:

Our Collections teams provide support to our Global Business customers, managing accounts with a strong focus on cash collection, and aged debt clearance.
You’ll be part of a high performing, fast-paced team who always strive to exceed cash and quality targets whilst operating in line with FCA, DPA and Banking Code Regulations. you will strive to exceed cash and reduction of debtors targets whilst maintaining excellent customer experience. you will be working across multiple platforms and systems with the aim to provide a first-time resolution service to a portfolio of corporate customers.
Communication is a key part of this role, building effective internal and external business relationships.

We are open to recent graduates with some customer service experience or people with excellent customer service looking for a new challenge.


What you’ll bring

  • Excellent customer service skills with experience of negotiation and influence
  • Any previous exposure to working in a targeted driven environment
  • Good Excel skills
  • Understanding of Direct Debits
  • Sound knowledge of bed debt reduction


Added bonus if you have:

  • Experience working with corporate customers
  • Understanding of the Collections process
  • B2B collections experience
  • Understanding around the BACS rules


What we offer you

  • Competitive salary
  • A fantastic range of benefits including private medical cover, gym flex and monthly reimbursements for well being related activities
  • Varied and challenging work to help you grow your technical skillset
  • A work environment built on collaboration, flexibility and respect

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass


Array
  • Collections Agent

    1 month ago


    Manchester, United Kingdom Podium Recruitment Limited Full time

    Podium Recruitment is looking for a skilled and dedicated Collections Agent looking to build a long-term career within motor finance. This full-time collections role is based in Denton and offers a starting salary of £23,000-£30,000, with a bonus of up to10% and excellent benefits. As a Collections Agent, you will recover customer arrears via telephone,...

  • Collections Agent

    4 weeks ago


    Manchester, United Kingdom JaJa Finance Ltd Full time

    **About Jaja** **Our Mission**:To be the UK’s Digital Lender of Choice **Our Company Values**: Collaboration, Excellence, Innovation, Empathy, Passion Jaja is an innovative UK based consumer finance business, leading initially with a digital credit card launched in 2018, and a pipeline of consumer finance solutions in the making. We are on a mission to...

  • Collections Agent

    1 day ago


    Manchester, United Kingdom Oodle Finance Full time

    Collections Agent - Manchester (Hybrid Working) **Why work for Oodle ?** Oodle is unlike most companies. There are no limits to the support you will get and the best thing about Oodle is our people. For that reason, we have a dedicated People Experience team that focus on making your time with us as fun and beneficial as possible. We are constantly adding...

  • Collections Agent

    1 month ago


    Manchester, United Kingdom Oodle Finance Full time

    Collections Agent - Manchester (Hybrid Working) **Why work for Oodle ?** Oodle is unlike most companies. There are no limits to the support you will get and the best thing about Oodle is our people. For that reason, we have a dedicated People Experience team that focus on making your time with us as fun and beneficial as possible. We are constantly adding...

  • Collections Agent

    2 weeks ago


    Manchester, United Kingdom FIS Global Full time

    Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : No Degree Travel Percentage : 0% Location: Manchester City Centre Office - Hybrid Working option available Are you ready to unleash your full potential? We're looking for people who are passionate about payments to chart Worldpay's...

  • Collections Agent

    2 weeks ago


    Manchester, United Kingdom FIS Global Full time

    Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : No Degree Travel Percentage : 0%Job DescriptionLocation: Manchester City Centre Office – Hybrid Working option available Are you ready to unleash your full potential? We're looking for people who are passionate about payments to chart Worldpay's...

  • Collections Agent

    2 weeks ago


    Manchester, United Kingdom FIS Global Full time

    Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : No Degree Travel Percentage : 0%Job DescriptionLocation: Manchester City Centre Office – Hybrid Working option available Are you ready to unleash your full potential?  We’re looking for people who are passionate about payments to...

  • Collections Agent

    4 weeks ago


    Manchester, United Kingdom FIS Full time

    Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : No Degree Travel Percentage : 0% Location: Manchester City Centre Office – Hybrid Working option available   Are you ready to unleash your full potential?   We’re looking for people who are passionate about payments to...


  • Manchester, United Kingdom Rapid Air (UK) Ltd. Full time

    Rapid Air (UK) Ltd. aim to be the premier luggage repatriation service for any airline at Manchester airport and provide a professional service that meets the day to day requirements of all airlines and their clients. We are currently looking to recruit an Airport Collection Agent / Dispatcher/Driver **Responsibilities: - ** - Collecting items from...


  • Manchester, United Kingdom Rapid Air (UK) Ltd. Full time

    Rapid Air (UK) Ltd. aim to be the premier luggage repatriation service for any airline at Manchester airport and provide a professional service that meets the day to day requirements of all airlines and their clients. We are currently looking to recruit an Airport Collection Agent / Dispatcher/Driver **Responsibilities: - ** - Collecting items from...

  • Collections Agent

    1 month ago


    Manchester, United Kingdom Bristow and Sutor Group Full time

    **Company Description**: **Who** are we? - Debt Recovery Plus part of the Bristow & Sutor Group - employing over 500 people - Specialists in the recovery of outstanding parking charges - Based in great offices just off the M60 in Denton (Tameside) - Modern organisation that delivers excellence to customers and clients - Using technology and people to...


  • Manchester, United Kingdom Flax & Co Full time

    Flax & Co is a growing business and we require an enthusiastic and hard working Lettings Agent to joing our busy office. We look after a large number of student, professional and family properties. We are based in Withington, covering the M14, M20, M21 Areas of South Manchester. **Job description** Carry out viewings - Car and Driving licence...

  • Recoveries Agent

    2 days ago


    Manchester, United Kingdom Oodle Finance Full time

    **Recoveries Agent** **Salary**: Upto £35,000 p.a. plus bonus Location: The role will be in based in our Manchester or Oxford office dependent on your location Hours of work: 37.5 hours per week, Monday to Friday 9am to 5.30pm, 1 hour for lunch (hybrid working) **The Asset Recoveries Team** The Asset Recoveries team forms part of Oodle's Collections...

  • Sales Agent

    4 weeks ago


    Manchester, United Kingdom POSTIFY LIMITED Full time

    **Sales Agent** Would you like to Work from Home in your home area? If so, our client would be delighted to hear from you. **About the Company**: We are a UK based energy and utility multi-service provider established 25 years ago. We are trusted by over 800,000 customers. The company is regulated by Ofgem, Ofcom and the Financial Conduct Authority. We...

  • Call Centre Agent

    2 days ago


    Manchester, United Kingdom Stirling People Solutions Full time

    **Call Centre Agent** **Basic salary £20,500 + OTE £28,000 - £32,000** **Location - Manchester** **Full time/Permanent - 37.5 hours a week between 08.30am and 7pm** **Contact - Adam Stirling (Stirling People Solutions)** If you’re an experienced contact centre professional looking for a new role with a well established, national business, this...


  • Manchester, United Kingdom The Prescient Recruitment Group Full time

    I am currently recruiting for a Full Time Customer Service/Collections Agent for my client based in Greater Manchester. Monday - Friday **Salary**: £22,500 per year + commissions Free On-Site Parking - 25 days holiday + bank holidays - Company pension plan - Health Cash Plan - Collaborative and supportive company culture - Team social events My client...


  • Manchester, United Kingdom FIS Global Full time

    **Position Type**: Full time **Type Of Hire**: Experienced (relevant combo of work and education) **Education Desired**: No Degree **Travel Percentage**: 0% FIS is a leading provider of technology solutions for merchants, banks and capital markets firms globally. **About the team** Our Credit Rejection Team manage the early prevention of debt and cash...

  • Credit Controller

    1 month ago


    Manchester, United Kingdom Marks Sattin Full time

    Do you want to work for a highly reputable and growing company, offering an excellent salary and benefits package, including hybrid working and opportunities for career development? We are actively seeking a Credit Controller for a well established company in Manchester City Centre. This is a fantastic opportunity to join a very successful business on a...


  • Manchester, United Kingdom Heathrow Personnel Ltd Full time

    **I'm recruiting for a part time Reservations Coordinator to join a well established company based in Manchester!** **Daily duties will include**: - Arranging collections with hauliers - Issuing collection notes. - Booking with Airlines and checking rates against the quote - Negotiating to get the best rate available at time of booking - Call Answering -...

  • Operations Controller

    1 month ago


    Manchester, United Kingdom Hexagon International Transport Ltd Full time

    Hexagon International Transport Ltd, a Manchester freight forwarder has an excellent opportunity for a, Full-time, Operations Controller. Normal working hours Monday to Friday 9am - 5.30pm (with the possiblilty of some flexibility) - 1 hour lunch. Salary will be dependant on experience. Responsibilities & Duties: - Responding to rate & booking requests...