Collections Agent

1 month ago


Manchester, United Kingdom Bristow and Sutor Group Full time

**Company Description**:
**Who** are we?
- Debt Recovery Plus part of the Bristow & Sutor Group - employing over 500 people
- Specialists in the recovery of outstanding parking charges
- Based in great offices just off the M60 in Denton (Tameside)
- Modern organisation that delivers excellence to customers and clients
- Using technology and people to transform the resolution of outstanding debts
- Rapidly growing organisation offering opportunities to all our team
- Excellent staff retention and ongoing development

**Position**:
**What is the role?**
- A Chance to develop your skills in a niche area of debt recovery.
- Striving to reach the best resolution for the customer while meeting client requirements.
- Working towards targets to maximise your income.
- Resolving low value outstanding parking charges from individuals
- Predominantly dealing with inbound calls with first call resolution
- Managing difficult conversations in a sensitive and professional manner
- Entering accurate records of customer interactions
- Following processes and guidelines to deliver great service
- Achieving personal and team targets in a contact centre environment.
- Delivering or developing your skills with multi-channel communication.
- Day to day handling of multi channel communication.

**Requirements**:
**Is this you?**
- Looking for that opportunity with an industry leading business to build a career
- Previous experience within a sales or collections role
- Alternatively, experience in negotiation or working towards targets in a financial sector will be considered
- Excellent questioning and negotiating skills
- Strong communication and interpersonal skills, with the ability to handle challenging conversations professionally
- Resilient & empathetic attitude
- Excellent telephone manner with the ability to positively resolve situations
- Keen to excel in a great work environment
- Confident in your ability to achieve realistic targets and benefit financially
- Strong work ethic and happy to work on your own initiative

**Other information**
- **OTE of £28k and realistic earnings of £32K +**:

- 37.5 hours a week on a rota between 8.30am and 7pm
- Full-Time permanent position
- Extensive training and development programme

Please note, this is a full-time, permanent role and applicants must be able to work the full range of shift patterns applicable to the role - this can include Saturday mornings.

**The successful applicant would be required to undertake a DBS and CCJ check before an offer of employment is made.**

**#INDHP


  • Collections Agent

    4 weeks ago


    Manchester, United Kingdom Podium Recruitment Limited Full time

    Podium Recruitment is looking for a skilled and dedicated Collections Agent looking to build a long-term career within motor finance. This full-time collections role is based in Denton and offers a starting salary of £23,000-£30,000, with a bonus of up to10% and excellent benefits. As a Collections Agent, you will recover customer arrears via telephone,...

  • Collections Agent

    4 weeks ago


    Manchester, United Kingdom Oodle Finance Full time

    Collections Agent - Manchester (Hybrid Working) **Why work for Oodle ?** Oodle is unlike most companies. There are no limits to the support you will get and the best thing about Oodle is our people. For that reason, we have a dedicated People Experience team that focus on making your time with us as fun and beneficial as possible. We are constantly adding...

  • Collections Agent

    2 weeks ago


    Manchester, United Kingdom FIS Global Full time

    Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : No Degree Travel Percentage : 0% Location: Manchester City Centre Office - Hybrid Working option available Are you ready to unleash your full potential? We're looking for people who are passionate about payments to chart Worldpay's...

  • Collections Agent

    2 weeks ago


    Manchester, United Kingdom FIS Global Full time

    Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : No Degree Travel Percentage : 0%Job DescriptionLocation: Manchester City Centre Office – Hybrid Working option available Are you ready to unleash your full potential? We're looking for people who are passionate about payments to chart Worldpay's...

  • Collections Agent

    2 weeks ago


    Manchester, United Kingdom FIS Global Full time

    Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : No Degree Travel Percentage : 0%Job DescriptionLocation: Manchester City Centre Office – Hybrid Working option available Are you ready to unleash your full potential?  We’re looking for people who are passionate about payments to...

  • Collections Agent

    3 weeks ago


    Manchester, United Kingdom Jobs for Humanity Full time

    Job Description Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : No Degree Travel Percentage : 0%Location: Manchester City Centre Office – Hybrid Working option available Are you ready to unleash your full potential?  We’re looking for people who are passionate about payments to chart...

  • Collections Agent

    4 weeks ago


    Manchester, United Kingdom FIS Full time

    Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : No Degree Travel Percentage : 0% Location: Manchester City Centre Office – Hybrid Working option available   Are you ready to unleash your full potential?   We’re looking for people who are passionate about payments to...


  • Manchester, United Kingdom Rapid Air (UK) Ltd. Full time

    Rapid Air (UK) Ltd. aim to be the premier luggage repatriation service for any airline at Manchester airport and provide a professional service that meets the day to day requirements of all airlines and their clients. We are currently looking to recruit an Airport Collection Agent / Dispatcher/Driver **Responsibilities: - ** - Collecting items from...


  • Manchester, United Kingdom The Curve Group Full time

    **Collection Sales Agent (Manchester)** **Who are we?** - **Specialists** in the recovery of outstanding parking charges - Based in **great offices** just off the M60 in Denton (Tameside) - Modern organisation that **delivers excellence** to customers and clients - Using technology and people to **transform** the resolution of outstanding debts - Rapidly...


  • Manchester, United Kingdom Coburg Banks Limited Full time

    We're looking for a Customer Service Agent to work for our client, one of the UK's leading debt recovery groups. You would be joining specialists in the recovery of outstanding parking charges, based in modern offices just off the M60 in Denton, Tameside. This is a full-time permanent role, 37.5 hours per week on a rota with shifts falling between 0830 -...


  • Manchester, United Kingdom Flax & Co Full time

    Flax & Co is a growing business and we require an enthusiastic and hard working Lettings Agent to joing our busy office. We look after a large number of student, professional and family properties. We are based in Withington, covering the M14, M20, M21 Areas of South Manchester. **Job description** Carry out viewings - Car and Driving licence...


  • Manchester, United Kingdom Menzies Aviation Full time

    About AMI AMI has been at the forefront of the wholesale air freight market since 1976. Developing innovative cargo products and using the latest technologies to create market-leading products and services for our customers: At AMI, we have a simple vision: to be the wholesale freight partner of choice, delivering service excellence. About the job To...

  • Sales Agent

    4 weeks ago


    Manchester, United Kingdom POSTIFY LIMITED Full time

    **Sales Agent** Would you like to Work from Home in your home area? If so, our client would be delighted to hear from you. **About the Company**: We are a UK based energy and utility multi-service provider established 25 years ago. We are trusted by over 800,000 customers. The company is regulated by Ofgem, Ofcom and the Financial Conduct Authority. We...


  • Manchester, United Kingdom FIS Global Full time

    **Position Type**: Full time **Type Of Hire**: Experienced (relevant combo of work and education) **Education Desired**: No Degree **Travel Percentage**: 0% FIS is a leading provider of technology solutions for merchants, banks and capital markets firms globally. **About the team** Our Credit Rejection Team manage the early prevention of debt and cash...

  • Credit Controller

    1 month ago


    Manchester, United Kingdom Marks Sattin Full time

    Do you want to work for a highly reputable and growing company, offering an excellent salary and benefits package, including hybrid working and opportunities for career development? We are actively seeking a Credit Controller for a well established company in Manchester City Centre. This is a fantastic opportunity to join a very successful business on a...


  • Manchester, United Kingdom ALS Recruiting Solutions Full time

    Opportunity to join one of the largest privately held freight forwarders in the UK, which has been recognised as a top 100 employer to work for by numerous awards. In the Manchester area, my client is seeking an Road Import or Export Operator to join a dynamic and busy company. Genuine career advancement, development, and prospects are on the table,...

  • Import/export Clerk

    7 days ago


    Manchester, United Kingdom ALS Recruiting Solutions Full time

    Opportunity to join one of the largest privately held freight forwarders in the UK, which has been recognised as a top 100 employer to work for by numerous awards. In the Manchester area, my client is seeking an Air/Ocean Import or Export Operator to join a dynamic and busy company. Genuine career advancement, development, and prospects are on the table,...


  • Manchester, United Kingdom Heathrow Personnel Ltd Full time

    **I'm recruiting for a part time Reservations Coordinator to join a well established company based in Manchester!** **Daily duties will include**: - Arranging collections with hauliers - Issuing collection notes. - Booking with Airlines and checking rates against the quote - Negotiating to get the best rate available at time of booking - Call Answering -...

  • Operations Controller

    1 month ago


    Manchester, United Kingdom Hexagon International Transport Ltd Full time

    Hexagon International Transport Ltd, a Manchester freight forwarder has an excellent opportunity for a, Full-time, Operations Controller. Normal working hours Monday to Friday 9am - 5.30pm (with the possiblilty of some flexibility) - 1 hour lunch. Salary will be dependant on experience. Responsibilities & Duties: - Responding to rate & booking requests...


  • Manchester, United Kingdom Drake & Co Full time

    **About us** Drake & Co have been in business for over 40 years, with friendly and knowledgeable staff available to support tenants and landlords. We specialise in student lettings and our properties are let to tenants in popular areas such as: Rusholme, Victoria Park, Chorlton-On-Medlock, Fallowfield and Withington. This is an opportunity to join a busy...