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Team Support Officer OCC616016

1 month ago

Abingdon, United Kingdom OXFORDSHIRE COUNTY COUNCIL Full time

Job details

Salary range:  FTE £26,873 rising to £28,770 per annum (actual pro-rata salary £13,436.52 rising to £14,385.00 per annum)
Work location: The Net, Stratton Way, Abingdon

Hours per week: 18.5 hours - Wednesday 1pm-5pm, Thursday 8.30am-5pm, Friday 8.30am-4pm 

Contract type: Permanent

Vetting requirements: This role is subject to an Enhanced Criminal Records Check

Closing date:  Sunday 30th June 2024

ICT Assessments: Monday 8th July 2024

Interview date:  Thursday 11th July 2024

About us


Do you want a rewarding role where you will make a difference? Our business support team is the vital engine of Children’s Social Care. Working together with our dedicated social work teams, we provide essential support for children & families in our community.

We are looking for people who want to work in a challenging environment where no two days are the same. If this sounds like you, we have opportunities for you to join our committed team of administrators.

About the role

We are looking for a Team Support Officer to provide administrative support to our Family Solutions Plus team based in Abingdon. 


Team Support Officers are crucial in supporting our Social Workers and Team Managers to work effectively to deliver outstanding services to local children and families in your community. 

Team Support Officers will support our social workers directly, building excellent working relationships with professionals and members of the public and providing efficient and first-class customer service. 

About you

Strong IT skills and excellence in customer care essential.

You will be answering telephone calls, diary management, supporting financial processes, team inbox management, attending multi agency meetings to take actions notes.

You will be a person who can build excellent working relationships with professionals and members of the public. You will be a highly organised individual, with good IT skills and will be able to provide efficient first-class customer service to all users of the Service.

We have a dedicated training and induction plan for all new starters where we will develop your knowledge, skills and expertise in business administration in order for you to be successful in your role.

Our Organisation is committed to safeguarding and promoting the welfare of children, young people and adults. We expect all employees, workers and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect this commitment. As a Disability Confident employer, we guarantee an interview for disabled applicants who meet the essential criteria for the job. We also guarantee interviews to care leavers who have completed further education and who meet the essential criteria for the job. For those leaving care without any further education we guarantee an interview for our apprenticeships

Rewards and benefits

Culture of flexible working

Technology to support agile working where role permits

Up to 31 days holiday p.a. plus bank holidays

Option to ‘buy’ additional holiday

Employee Assistance Programme including access to health and wellbeing support

Membership of the Local Government contributory pension scheme, with an employer’s contribution of up to 19.9%

Enhanced family friendly policies

Local and national discounts for shopping and travel

Great learning and development opportunities to support your ongoing development

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