DS Concierge

4 months ago

London, United Kingdom Pendragon Group Full time

DS Concierge

Evans Halshaw Vauxhall Citroen Cardiff

£31,000 basic salary with an OTE of £46,000, with company car, pension, critical illness, life assurance, 31 days holiday (including bank holidays), exclusive company discounts on used car purchases, leasing deals and aftersales service.

Reporting to the DS Brand Manager, you’ll execute the sales process from initial enquiry all the way through to aftercare, delivering exceptional experiences to all our customers. Your role will be pivotal in delivering excellence, from creating a welcoming environment to proactively generative new customer enquiries and driving brand awareness through various channels.

To make this possible and set you up for success you’ll be equipped with 1st class brand training, 6 month guaranteed bonus and our robust and structured 30-day internal training plan that is designed to support you learn in ways that make learning fun and enjoyable. These opportunities will empower you to gain a deep understanding of the brand, our systems and processes.

With a presence in 41 countries, the DS brand has created an exclusive distribution network that includes 450 DS STORE throughout the world. DS Automobiles offers customers an unparalleled blend of sophistication and technology, aiming to redefine the luxury automotive experience.

If you’re looking for a role that’s a blend of being fast-paced and challenging, with a culture that enables you to be yourself and enjoy the ride, you’ll feel right at home:

Your Journey as a DS Concierge:

· A true ambassador for DS, you’ll showcase an in-depth understanding of our brand’s exclusive market position, products and services whilst representing it with pride and excellence ensuring the customer is fully informed of all offers

· Serve at the main point of contact for our clients, actively listening to their needs to deliver sales and aftersales support whilst building strong personal and professional relationships

· Enhance our customers journey through seamless interactions across physical and digital touchpoints, facilitating contactless appointments, home deliveries and exclusive events

· Driving brand awareness through social media, marketing initiatives, events and online presence whilst keeping our customers informed of brand and product news/developments, ensuring their DS experience is always current and exciting

· Support the DS Brand Manager with supply management, vehicle orders, business forecasting and stock management to ensure efficient operations

· Meeting the required standards for providing fair financial advice and services to our customers, adhering to FCA regulations

Are You Ready to Embrace the Challenge? We’re looking for someone who has:

· Experience in curating unforgettable customer experiences, coupled with a relentless drive to consistently surpass sales and aftercare targets

· Genuine enthusiasm for managing brand awareness to contribute to the growth and success of the dealership

· Familiarity with products and services within the automotive and retail landscape, preferably within luxury brands

· Proficiency leveraging technology to streamline processes and manage customer interactions, ideally with experience using CRM systems, digital platforms and video tools

· Dedication to continuous learning and development, staying ahead of the trends to deliver exceptional experiences

· Commitment to doing the right thing, and treating our customers fairly, continuously learning to ensure you build your level of knowledge to be able to work in a regulated environment

· A Full UK Manual Driving licence- you’ll have the opportunity to drive a huge range of exciting vehicles

At Pendragon, Together, We’re Unstoppable:

Here at Pendragon, together, we’re unstoppable. Collaboration is at the heart of our culture, and it’s the power of our group coming together that unlocks our potential to transform automotive retail. We thrive in a fast-paced environment where the doors are open, if you have the attitude and drive to walk through them. We’ll empower you with the opportunities to bring out the best in yourself, and in return you’ll support and bring out the best in others.

Embrace the Gift of Movement:

We are dedicated to igniting the spark of movement and exploration. Our teams empower millions to experience the thrill of discovering new horizons, connecting with others, and embracing life’s fullest potential.

  • DS Concierge

    1 week ago

    London, Greater London, United Kingdom Pendragon Group Full time

    About the RoleWe are seeking a highly motivated and customer-focused DS Concierge to join our team at Pendragon Group. As a key ambassador for our luxury brand, you will be responsible for delivering exceptional customer experiences and driving sales growth.Key ResponsibilitiesCurate unforgettable customer experiences, consistently surpassing sales and...

  • DS Concierge

    1 week ago

    London, Greater London, United Kingdom Pendragon Group Full time

    About the RoleWe are seeking a highly motivated and customer-focused DS Concierge to join our team at Pendragon Group. As a key ambassador for our luxury brand, you will be responsible for delivering exceptional customer experiences and driving sales growth.Key ResponsibilitiesCurate unforgettable customer experiences, consistently surpassing sales and...

  • DS Concierge Ambassador

    2 weeks ago

    London, Greater London, United Kingdom Pendragon Group Full time

    About the RoleWe are seeking a highly motivated and customer-focused DS Concierge to join our team at Pendragon Group. As a key ambassador for our luxury automotive brand, you will be responsible for delivering exceptional customer experiences and driving sales growth.Key ResponsibilitiesAct as the main point of contact for customers, providing sales and...

  • DS Concierge Ambassador

    2 weeks ago

    London, Greater London, United Kingdom Pendragon Group Full time

    About the RoleWe are seeking a highly motivated and customer-focused DS Concierge to join our team at Pendragon Group. As a key ambassador for our luxury automotive brand, you will be responsible for delivering exceptional customer experiences and driving sales growth.Key ResponsibilitiesAct as the main point of contact for customers, providing sales and...

  • Luxury Automotive Specialist

    1 month ago

    London, Greater London, United Kingdom Pendragon Group Full time

    About Pendragon GroupPendragon Group is a leading automotive retailer, dedicated to providing exceptional customer experiences and driving innovation within the industry. We operate across various brands and locations, offering a comprehensive range of services from sales and aftersales to financing and insurance.The Role: DS Concierge As a DS Concierge, you...

  • Luxury Automotive Specialist

    3 weeks ago

    London, Greater London, United Kingdom Pendragon Group Full time

    About Pendragon GroupPendragon Group is a leading automotive retailer, dedicated to providing exceptional customer experiences and driving innovation within the industry. We operate across various brands and locations, offering a comprehensive range of services from sales and aftersales to financing and insurance.The Role: DS Concierge As a DS Concierge, you...

  • Automotive Concierge

    3 weeks ago

    London, Greater London, United Kingdom Pendragon Group Full time

    About the Role:We are seeking a highly motivated and experienced DS Ambassador to join our team at Pendragon Group. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and driving sales growth.Key Responsibilities:Act as a true ambassador for DS, showcasing an in-depth understanding of our brand's...

  • Automotive Concierge

    3 weeks ago

    London, Greater London, United Kingdom Pendragon Group Full time

    About the Role:We are seeking a highly motivated and experienced DS Ambassador to join our team at Pendragon Group. As a key member of our sales team, you will be responsible for delivering exceptional customer experiences and driving sales growth.Key Responsibilities:Act as a true ambassador for DS, showcasing an in-depth understanding of our brand's...

  • Alfa Romeo Concierge

    4 months ago

    London, United Kingdom Stellantis &You Full time

    This role is based in our Stellantis &You West London Branch: 634 Chiswick High Rd., Chiswick, London W4 5RY Our success starts with yours! Stellantis &You, a leading global automotive manufacturer with brands including Abarth, Alfa Romeo, Citroen, DS, Fiat, Fiat Professional, Jeep, Peugeot and Vauxhall. We pride ourselves in looking after our people. We...

  • Luxury Sales Expert

    3 weeks ago

    London, Greater London, United Kingdom Pendragon Group Full time

    About the Role:The DS Concierge is a pivotal position within the Pendragon Group, responsible for delivering exceptional customer experiences and driving sales growth. As a true ambassador for the DS brand, you will showcase an in-depth understanding of our exclusive market position, products, and services while representing it with pride and excellence.Key...

  • Luxury Sales Expert

    3 weeks ago

    London, Greater London, United Kingdom Pendragon Group Full time

    About the Role:The DS Concierge is a pivotal position within the Pendragon Group, responsible for delivering exceptional customer experiences and driving sales growth. As a true ambassador for the DS brand, you will showcase an in-depth understanding of our exclusive market position, products, and services while representing it with pride and excellence.Key...

  • Corporate Security Officer

    4 months ago

    London, United Kingdom SES Security Full time

    We have an excellent opportunity for an experienced, front of house Security Officer to join our team in London (nearest tube: Old Street). **Key Responsibilities** - To promptly and courteously deal with enquiries from customers and visitors to the property, providing appropriate advice and information - Maintain accurate log/record of all visitors,...

  • Estate Ambassador

    4 months ago

    London, United Kingdom Wilson James Full time

    Wilson James have been raising standards in security, construction logistics, aviation services, and technology for over 30 years. With 5,000 employees and a presence across over 300 client sites all over the UK, we are dedicated to delivering tailored solutions and top-tier customer service. As a leading managed service provider, we prioritise safety,...

  • Security Officer

    4 months ago

    London, United Kingdom Wilson James Full time

    Wilson James have been raising standards in security, construction logistics, aviation services, and technology for over 30 years. With 5,000 employees and a presence across over 300 client sites all over the UK, we are dedicated to delivering tailored solutions and top-tier customer service. As a leading managed service provider, we prioritise safety,...

  • Estate Patrol Officer

    3 months ago

    London, United Kingdom Wilson James Full time

    Wilson James have been raising standards in security, construction logistics, aviation services, and technology for over 30 years. With 5,000 employees and a presence across over 300 client sites all over the UK, we are dedicated to delivering tailored solutions and top-tier customer service. As a leading managed service provider, we prioritise safety,...

  • Corporate Security Supervisor

    4 months ago

    London, United Kingdom EMCOR UK Full time

    **Duties/Responsibilities**: **Corporate Security Supervisor** **London** **Competitive Package + DOE Benefits** **4 days, 4 off, 4 nights and 4 off Days: 07:00 - 19:00 Nights: 19:00 - 07:00** **Job Purpose**: To supervise a high profile security provision in a corporate environment. This will also include protecting the clients’ business interests to...

  • Corporate Security Supervisor

    3 months ago

    London, United Kingdom EMCOR UK Full time

    **Duties/Responsibilities**: **EMCOR UK are looking for a Corporate Security Supervisor to join our Department of Health team in London.** **This is a permanent position working Monday - Thursday 7am to 7pm.** **Job Purpose**: To supervise a high profile security provision in a corporate environment. This will also include protecting the clients’...

  • Estate Team Leader

    3 months ago

    London, United Kingdom Wilson James Full time

    Wilson James have been raising standards in security, construction logistics, aviation services, and technology for over 30 years. With 5,000 employees and a presence across over 300 client sites all over the UK, we are dedicated to delivering tailored solutions and top-tier customer service. As a leading managed service provider, we prioritise safety,...

  • Day and Night Security Supervisor

    4 months ago

    London, United Kingdom UniTrust Full time

    We are looking for an experienced, highly motivated Security Supervsior to work at one of our prestigious sites. It is an exciting time to join our award-winning Company as we continue to grow and secure a number of high-profile corporate security contracts within the central London region. UniTrust is a people-focused lately owned award-winning Company...