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Host

2 months ago

Royal Borough of Kensington and Chelsea, United Kingdom Harrods Full time

We are now seeking a team of hospitality specialists to bring our vision to life. This is your chance to be part of something truly spectacular. Join us in creating memorable experiences that will set the standard for luxury dining worldwide.

About the Role

Our Front of House teams set the scene for exceptional experiences and are an invaluable part of our Restaurants family. Bartenders across Harrods are flexible to our customers' needs and go above and beyond to make anything possible. They know what it means to go the extra mile and nothing is too much trouble.


You will have a focus on daily operational excellence and the role's key attributes will be delivering a world class bar experience. The main responsibilities are to support the bar team to deliver on the combined Harrods goals, as agreed with the Head Bartender and Bar Manager.


Other expectations for this role include:

  • Participation in the drinks and menu development process (ideation, planning, development, execution, feedback)

  • Working with the Head Bartender and Bar Supervisor, to drive the bar sales and service excellence.

  • Providing menu introduction to guests and make recommendations based on customer preferences, able to create bespoke drinks for customer, based on their preferences.

  • An in-depth knowledge of beverages, classic cocktails and non-alcoholic drinks.

  • Maintaining an immaculate appearance by adhering to the bar's dress code, uniform policy and hygiene standards.

  • Learning and retaining knowledge of cocktail menu including drink contents, glassware used, type of ice and garnish. As well as the outlets, wine, beverage and food menus.

  • Attending all trainings for the team on drinks and beverage knowledge to support in self and team development.

About You

You will have a great understanding of the level of service that is expected in a fine dining environment. You are also reliable and work well in a team, being a good listener and supporting others.


You are an excellent communicator and you can motivate your colleagues to ensure the smooth running of the operation maintaining company standards at all times. You have excellent organisational skills, customer service focused and able to work at pace whilst remaining calm and self-assured at all times.

You will also have:

  • Strong customer service focus when dealing with both internal and external parties.

  • The ability to work fast, to set timelines, hygienically, whilst keeping tidy and organised.

  • The ability to look after multiple guests, interact and remain engaged with them whilst preparing drinks in parallel

  • Excellent interpersonal and communication skills.

  • Excellent time-management skills and the ability and willingness to multi-task.

  • Flexibility and readiness to adapt to changing priorities.

About Us

Harrods is one of the world's leading luxury department stores and we're becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world's most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers and we'll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business. 

In return you'll receive:

  • A competitive salary plus service charge.

  • Great learning and development opportunities. Across our 27 outlets, there is a vast pool of knowledge to gain experience and grow expertise.

  • Great career opportunities in multiple locations around the UK and going international.

  • This role offers the opportunity to build your expertise in numerous different industries and grow an exciting career within Harrods.

  • Access to a staff Canteen.

  • Up to 30 days' annual leave (including Bank holidays) + your birthday off.

  • Up to 33% Harrods discount.

Uniquely You

Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply.


At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.


If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods