Sales Executive, Funeral Plans

Found in: Talent UK C2 - 2 weeks ago


London, United Kingdom Farewill Full time
The role  We’re looking for a smart, dynamic Sales Executive to join our growing Funeral Sales team. They will be the first point of contact for customers enquiring about prepaid funeral plans, helping to guide and support them in organising a cremation for themselves or their loved one. This is a newly launched product here at Farewill, making this an exciting time to join and make an indelible impact on a focal, growing part of our business. We’re looking for someone who can be a caring and confident wealth of knowledge for our customers, helping them to understand our offering and make good decisions about what option is best for them. From there, this person will onboard those customers, and facilitate a smooth handover to our Funeral Operations team. Our ideal person will have high levels of empathy and integrity, as nothing is more critical than maintaining our customer-centricity, while still having great sales chops and the drive to hit (and exceed) targets. This role works hybrid (min 2 days/week in our East London office), holds the hours 9am-6pm with a 1 hour lunch break, and reports to our Funeral Sales Team Lead.

In this role you will

Contact prospects by phone and email, and guide them through our funeral plans offering, demonstrating sensitivity and exceptional knowledge of our service  Work in compliance with FCA guidelines, and ensure that we put great customer outcomes at the forefront of how we work  Create a smooth handover of customers to our Funeral Ops team, and working with them to ensure continued high standards of customer service Prove consistency in our weekly and quarterly sales targets, including conversion rates and QA (Quality Assurance) scores on our inbound enquiries Participate in feedback sessions and call coaching, always looking to improve and deliver even better service to our customers  Work cross-functionally towards our company OKRs and monthly revenue targets, and assist with quarterly team presentations

About you

Fluency in English with excellent verbal and written communication skills Experience selling to customers over the phone; ideally you have some experience in a fast-paced outbound B2C environment or in selling regulated or financial products  You’re numerate and commercially minded, and are motivated by working towards targets Your friends and family would describe you as a caring, helpful person with strong interpersonal skills, always looking out for others and finding ways to make things better

What we offer

A competitive salary of £30k plus performance-based bonus that could take your full earnings to £45k, as well as generous stock options 28 days of annual leave plus the usual public holidays Personal development budget of 3 days and £1000 per year Regular team socials & company-wide events A chance to make a meaningful contribution to people's lives and deaths
  • Senior Sales Executive, Funeral Plans

    Found in: Talent UK C2 - 2 weeks ago


    London, United Kingdom Farewill Full time

    The role  We’re looking for a smart, dynamic Senior Sales Executive to join our growing Funeral Sales team. They will be the first point of contact for customers enquiring about prepaid funeral plans, helping to guide and support them in organising a cremation for themselves or their loved one. This is a newly launched product here at Farewill, making...


  • London, United Kingdom Farewill Full time

    All of us are going to die. It’s a fundamental, tragic, romantic part of what it is to be human. But the services that should be supporting us haven’t changed in decades. From writing your will to planning a funeral, the way we deal with death is formal, complicated and expensive. Instead of feeling supported, people feel lost. But it doesn’t need...

  • Funeral Arranger

    Found in: Talent UK C2 - 5 days ago


    London, United Kingdom Funeral Partners Full time

    Funeral ArrangerJames Hawes & Goodchild Funeral Directors - Hackney 6QT E9£28,895 pa increasing to £29,645 pa on successful completion of probation Working Pattern: Monday to Friday 09:00 to 17:00You will also take part in the out of hours rotaFull TimeWe offer a sensitive, professional service to the families in our care and are proud to be part of the...


  • London, United Kingdom Farewill Full time

    All of us are going to die. It’s a fundamental, tragic, romantic part of what it is to be human. But the services that should be supporting us haven’t changed in decades. From writing your will to planning a funeral, the way we deal with death is formal, complicated and expensive. Instead of feeling supported, people feel lost. But it doesn’t need...

  • Mobile Funeral Arranger

    Found in: Talent UK C2 - 1 day ago


    London, United Kingdom Funeral Partners Full time

    Mobile Funeral ArrangerA Yeatman & Sons Funeral Directors - West Norwood 9AA SE27£28,895 to £29,645 pa (Salary includes £3,645 London Weighting Allowance) Full Time We offer a sensitive, professional service to the families in our care and are proud to be part of the Funeral Partners family. Together, we are leading the way in setting new standards of...

  • Funeral Arranger

    5 days ago


    London, United Kingdom Harrison Funeral Home Full time

    **Role**: Funeral Arranger **Location**: Highgate, North London **Job Type**: Full-time / Permanent **Salary**: Circa £27,000 per annum **Essential Skills needed**: - Caring and compassionate personality - Good telephone manner - Working with bereaved families to help them plan funerals - Ability to self-manage - A high level of organisation skills - A...


  • London, United Kingdom Dignity Funerals Full time

    **Funeral Service Operative** Permanent / Full-time Dignity Funeral Directors / Albany Road - Camberwell £26,364.00 per annum + on-call ancillary payments At Dignity, we are proud to work in a unique industry. We succeed by helping people through difficult times with compassion, respect, openness, and care. We offer a range of challenging and rewarding...


  • London, United Kingdom Executive Integrity Full time

    Sales Manager Location: London ( Hybrid ) Identify new customers, particularly within Technical Design Consultancies and Commercial Property companies. You will be selling our products to both individual clients and companies that offer both immediate and future opportunities. In line with their growth plan you will work with the wider Commercial team...

  • Sales Director

    3 weeks ago


    London, United Kingdom Farewill Full time

    But the services that should be supporting us haven’t changed in decades. From writing your will to planning a funeral, the way we deal with death is formal, complicated and expensive. We’re the UK’s biggest will writer and one of the leading funeral companies in the country. Our generous customers have pledged over £970 million to charities,...

  • Sales Director

    3 weeks ago


    London, United Kingdom Farewill Full time

    But the services that should be supporting us haven’t changed in decades. From writing your will to planning a funeral, the way we deal with death is formal, complicated and expensive. We’re the UK’s biggest will writer and one of the leading funeral companies in the country. Our generous customers have pledged over £950 million to charities,...

  • Operations Specialist

    Found in: Talent UK C2 - 3 weeks ago


    London, United Kingdom Farewill Full time

    The role We’re looking for an Operations Specialist to join our growing Funerals team. They will be the main point of contact for customers who’ve chosen a funeral with Farewill, helping them through the process with care and confidence. This role also involves working closely with our operational partner to ensure that all the arrangements for the...

  • Sales Executive

    3 weeks ago


    London, United Kingdom Farewill Full time

    But the services that should be supporting us haven’t changed in decades. From writing your will to planning a funeral, the way we deal with death is formal, complicated and expensive. We’re the UK’s biggest will writer and one of the leading funeral companies in the country. Our generous customers have pledged over £970 million to charities,...

  • Sales Planning Executive

    Found in: Jooble UK C2 - 2 days ago


    Hammersmith, Greater London, United Kingdom COREcruitment International Full time

    Job Title: MICE Sales Executive Our client is looking for a MICE Sales Executive to join one of their hotels based in London. The MICE Sales Executive will be responsbile for handling all incoming enquiries for conferences and events as well as event planning ensuring all requirements are met. Create function sheets and liaise with the client throughout the...


  • Hammersmith, Greater London, United Kingdom COREcruitment International Full time

    Job Title: MICE Sales Executive Our client is looking for a MICE Sales Executive to join one of their hotels based in London. The MICE Sales Executive will be responsbile for handling all incoming enquiries for conferences and events as well as event planning ensuring all requirements are met. Create function sheets and liaise with the client throughout the...

  • Operations Specialist

    2 weeks ago


    London, United Kingdom Farewill Full time

    All of us are going to die. It’s a fundamental, tragic, romantic part of what it is to be human. But the services that should be supporting us haven’t changed in decades. From writing your will to planning a funeral, the way we deal with death is formal, complicated and expensive. Instead of feeling supported, people feel lost. But it doesn’t need...


  • London, United Kingdom Lavendla Full time

    Looking for your next challenge in the funerals sector?_ **Make a real difference - become part of Lavendla**: - At Lavendla we create funerals that are individual, meaningful and memorable_ As a freelance Funeral Arranger/Director you will support and guide people through one of the most difficult times of their life **£35.00/hr** (inc VAT if...


  • London, United Kingdom Farewill Full time

    But the services that should be supporting us haven’t changed in decades. From writing your will to planning a funeral, the way we deal with death is formal, complicated and expensive. We’re the UK’s biggest will writer and one of the leading funeral companies in the country. Our generous customers have pledged over £970 million to charities,...


  • London, United Kingdom Space Executive Full time

    My client, a analytical software company specialising within the Investment and Hedge Fund space is seeking a Senior Sales Executive to join the team. This role will be hybrid and you will be required to attend my client's London office 2 days per week. There is a good salary on offer and 15% commission on every deal closed. Responsibilities The...

  • Senior Sales Executive

    Found in: Jooble UK C2 - 2 weeks ago


    London, United Kingdom Space Executive Full time

    My client, a analytical software company specialising within the Investment and Hedge Fund space is seeking a Senior Sales Executive to join the team. This role will be hybrid and you will be required to attend my client's London office 2 days per week. There is a good salary on offer and 15% commission on every deal closed. Responsibilities The...

  • Senior Sales Executive

    Found in: Talent UK 2A C2 - 2 weeks ago


    London, United Kingdom Space Executive Full time

    My client, a analytical software company specialising within the Investment and Hedge Fund space is seeking a Senior Sales Executive to join the team.This role will be hybrid and you will be required to attend my client's London office 2 days per week. There is a good salary on offer and 15% commission on every deal closed.ResponsibilitiesThe successful...