Sales Executive, Funeral Plans
Found in: Talent UK C2 - 2 weeks ago
In this role you will
Contact prospects by phone and email, and guide them through our funeral plans offering, demonstrating sensitivity and exceptional knowledge of our service Work in compliance with FCA guidelines, and ensure that we put great customer outcomes at the forefront of how we work Create a smooth handover of customers to our Funeral Ops team, and working with them to ensure continued high standards of customer service Prove consistency in our weekly and quarterly sales targets, including conversion rates and QA (Quality Assurance) scores on our inbound enquiries Participate in feedback sessions and call coaching, always looking to improve and deliver even better service to our customers Work cross-functionally towards our company OKRs and monthly revenue targets, and assist with quarterly team presentations
About you
Fluency in English with excellent verbal and written communication skills Experience selling to customers over the phone; ideally you have some experience in a fast-paced outbound B2C environment or in selling regulated or financial products You’re numerate and commercially minded, and are motivated by working towards targets Your friends and family would describe you as a caring, helpful person with strong interpersonal skills, always looking out for others and finding ways to make things better
What we offer
A competitive salary of £30k plus performance-based bonus that could take your full earnings to £45k, as well as generous stock options 28 days of annual leave plus the usual public holidays Personal development budget of 3 days and £1000 per year Regular team socials & company-wide events A chance to make a meaningful contribution to people's lives and deaths-
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