Operations Specialist
1 month ago
In this role you will
Gain an intimate knowledge of our funerals product and our policies, as well as a wider knowledge of our other products (wills and probate) Support people through the funerals journey, demonstrating care and expertise Work with our partners to facilitate funeral arrangements and provide timely updates to our customers Support our sales team in speaking to prospective customers when needed, and support our CX team during seasonal changes to our workload Be our customers’ key point of contact to collect their information, address their concerns and keep them updated via phone and email Be the voice of the customer, internally championing what is important to them Work as part of a small team to drive real impact and change - we’re always seeking to learn and develop our practices and proposition
About you
You sweat the details. Ensuring that nothing falls through the cracks is critical to taking care of our customers You have excellent verbal and written communication skills. More specifically, a great phone manner, able to comfort and deal with grieving families calmly, kindly and sensitively, but also practically You can quickly master internal tools, and are flexible with picking up new ways of working and shifting priorities as needed You act like an owner, proactively finding opportunities to improve our processes and finding solutions for our customers. Bonus point if you’re able to take a data-driven approach to how you justify your ideas You enjoy working in a tight knit team, and care about helping out your teammates
What we offer
A competitive salary of £30k plus stock options 28 days of annual leave plus the usual public holidays Personal development budget of 3 days and £1000 per year Hybrid working; our team works a minimum of 2 days/week in our east London (Haggerston) office Regular team socials & company-wide events A chance to make a meaningful contribution to people's lives and deaths-
IT Project Operations Specialist
1 month ago
London, United Kingdom Comaea Consulting Full timeSenior IT Operations Specialist - Infrastructure Senior IT Operations Specialist - Infrastructure Networks & Systems Administration (Information & Communication Technology) Comaea Consulting has been retained exclusively for a new opportunity with a MNC in the shipping industry. Senior IT Operations Specialist – Infrastructure (We are seeking a...
-
Support & Operations Specialist
1 week ago
London, United Kingdom Swift Strategic Solutions Inc Full timeMainframe Operations Support Specialist - UK Citizens Only A global technology consulting and digital solutions client of ours is looking for a Mainframe Operations Support Specialist to join their growing team in the UK. Past working experience on relevant systems i e CICS and third-party product installation and support Availability to work the shift...
-
Specialist Operations
4 weeks ago
London, United Kingdom South32 Full time**Date**:19-May-2023 **Location**: London, ENG, GB, SW1E 6AJ **Company**:South32 Group Operations Pty. Ltd. **The Opportunity - Permanent, Full Time Position** Reporting to the Operations Manager, the Operations Specialist performs the execution and management of resources, activities, information and processes used to deliver a product from South32...
-
Operations Advisory Specialist
2 weeks ago
London, United Kingdom Oracle Full timeOperations Advisory Specialist Oracle is a leader in cloud computing worldwide, with over 130,000 employees. Cloud Operations Advisory transforms operational efficiency and ensures performance and security in the cloud accelerating cloud adoption and creating a better customer experience with OCI. A Cloud Operations advisory specialist assists the COO...
-
Sales Operations Specialist
1 week ago
London, United Kingdom Expedia Partner Solutions Full time**Sales Operations Specialist** The Commercial Operations team’s mission is to increase the effectiveness and efficiency of the sales team by defining and continuously optimizing sales process, tools, and resources. The Sales Operations Specialist, reporting into the Director, EPS Commercial Strategy and Operations, will focus on making sure the sales...
-
EMEA Operations Specialist
3 days ago
London, United Kingdom Manning Global AG Full timeOur client, a global and innovative social media company, is recruiting for an EMEA Mobility Operations Specialist to join their business in the UK. EMEA Mobility Operations Specialist ASAP London, UK or Dubai Our Client is seeking an approachable and positive EMEA Mobility Operations Specialist with a can-do spirit to support our Mobility...
-
Ad Operations Specialist, Passport Operations
4 weeks ago
London, United Kingdom Expedia Partner Solutions Full time**Ad Operations Specialist, Passport Operations** This role resides within the Media Solutions Media Passport Operations team. The Ad Ops Specialist’s primary responsibility is leading the implementation of Audience Extension campaigns. In this role, you will partner closely with our vendor teams to launch and manage media campaigns for our advertising...
-
Reprographics Operations Specialist
4 weeks ago
London, United Kingdom JP Morgan Chase Full time**Reprographics Operations Specialist** We are seeking a Reprographics Operations Specialist with both print (Xerox machines) and mailroom experience within a large regulated environment to join JP Morgan in London on an initial 6 months contract. **Business Overview** Document & Business Solutions (DBS) is the company’s primary office-based services...
-
Reprographics Operations Specialist
4 weeks ago
London, United Kingdom JP Morgan Chase Full time**Reprographics Operations Specialist** We are seeking a Reprographics Operations Specialist with both print (Xerox machines) and mailroom experience within a large regulated environment to join JP Morgan in London on an initial 6 months contract. **Business Overview** Document & Business Solutions (DBS) is the company’s primary office-based services...
-
Operations Specialist
1 month ago
London, United Kingdom DRW Full time**DRW** is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk. Headquartered in Chicago with offices...
-
Operational Excellence Specialist
1 month ago
London, United Kingdom Brit Group Services Full time**Employment Type** - Permanent **Location** - London **Role Details** - We are looking for an Operational Excellence Specialist About Brit At Brit, we believe that the uncertainty of the future should never stand in the way of progress. That’s why we exist. To help people and businesses face the future and thrive. We are change-makers enabled by a...
-
Reprographics Operations Specialist
1 week ago
London, United Kingdom JP Morgan Chase Full time**Reprographics Operations Specialist - JP Morgan - London - 6 months contract - PAYE** We are seeking a Reprographics Operations Specialist ideally with experience of Xerox machines within a large regulated environment to join JP Morgan in London on an initial 6 months contract. Part of the role will also involve some mailroom work. This role will be to...
-
Operational Specialist
2 weeks ago
London, United Kingdom Credit Suisse Full time• PAYE - inside IR35• ASAP start • 6 month contract - with extension depending on project • Hybrid working Operations Specialist The main aspects of the role will be to support both existing Operational Processes and Bank Integration activities. Some key attributes are accuracy, ability to work under pressure and delivery of projects ,...
-
Operational Specialist
2 days ago
London, United Kingdom Credit Suisse Full timeJob Description • PAYE - inside IR35• ASAP start • 6 month contract - with extension depending on project • Hybrid working Operations Specialist The main aspects of the role will be to support both existing Operational Processes and Bank Integration activities. Some key attributes are accuracy, ability to work under pressure and delivery of...
-
Operational Specialist
2 weeks ago
London, United Kingdom Credit Suisse Full time• PAYE - inside IR35• ASAP start • 6 month contract - with extension depending on project • Hybrid working Operations Specialist The main aspects of the role will be to support both existing Operational Processes and Bank Integration activities. Some key attributes are accuracy, ability to work under pressure and delivery of projects ,...
-
Support & Operations Specialist
7 days ago
London, United Kingdom International Schools Partnership Full timeISP Technology Operations Support Specialist – Role Profile Located in the UK (Office / Remote) and reporting to the Group Head of Technology Operations, we are seeking to hire a Technology Operations Support Specialist. The role will be a key member of the team responsible for technology infrastructure and support provided to our central office team in...
-
Claims Operations Specialist
1 month ago
London, United Kingdom mbf. Full timeClaims Operations Specialist London / Hybrid Our client a leading insurance capital partner that supports and provides platforms for insurance MGA's is looking to grow their Claims team. Working on Financial Lines & Treaty business you will support on all claims operations tasks and adjust and managea small portfolio of claims and claims function tasks....
-
Field Operations Specialist
2 weeks ago
London, United Kingdom The Subway HR Team Full timeOperations Specialist Digital – United Kingdom We are Subway! A dedicated team of professionals supporting thousands of franchisees around the globe. Operations Specialist Digital – United Kingdom Look no further because one of the world’s most iconic brands can help you get there. We are a brand that believes in continued improvement …...
-
Field Operations Specialist
2 weeks ago
London, United Kingdom The Subway HR Team Full timeOperations Specialist Digital – United Kingdom We are Subway! A dedicated team of professionals supporting thousands of franchisees around the globe. Operations Specialist Digital – United Kingdom Look no further because one of the world’s most iconic brands can help you get there. We are a brand that believes in continued improvement …...
-
Operational Specialist
1 week ago
London, United Kingdom Credit Suisse Full timeJob Description• PAYE - inside IR35• ASAP start• 6 month contract - with extension depending on project• Hybrid workingOperations SpecialistThe main aspects of the role will be to support both existing Operational Processes and Bank Integration activities. Some key attributes are accuracy, ability to work under pressure and delivery of projects,...