Quality Control Reviewer

5 months ago

Bournemouth, United Kingdom JPMorgan Chase & Co. Full time

This opportunity might positively impact your career, especially in terms of familiarity with KYC processes in multicultural organisation.

As a Quality Control Reviewer in KYC Operations Team, you will be responsible for performing end to end quality reviews of KYC profiles to ensure compliance with corporate and local regulatory standards for new clients, incremental new business, periodic reviews and remediation of existing relationships. You will be familiar with working in fast paced and flexible Operational & Analytical Environment and you will be able to evaluate complex and lengthy KYC/AML documents in order to ensure full adherence to regulation requirements. Ideally, you will have knowledge of multiple client types and have proven experience of producing top quality work whilst maintaining regular throughput, adhering to time sensitive deadlines as necessary. Effective communication skills are a key part of this role as you will be required to build and maintain strong working relationships in a changeable environment.

Job responsibilities

Performs end to end quality review of KYC profiles for accuracy, completeness and validity, ensuring that the KYC records adhere to stringent JP Morgan standards for KYC and global regulatory requirements  Manages personal workload and priority items, and ensures timely escalation of key risks/issues to management Keeps informed of and applies any changes to processes, procedures and regulatory change  Provides responses on areas identified by Audit and Regulator reviews in line with requirements stipulated by the Controls Team Partners with management to ensure KPI's are in line with business requirements, monitors metrics reporting, highlights concerns, proposes resolution, tracks progress and supports management with additional tasks such as prioritisation, escalations, workflow management, team oversight, recruitment and group initiatives Develops strong partnerships with key stakeholders, proactively builds and maintains relationships across the firm Identifies and executes process improvements and provides Subject Matter Expert support on key process and technology initiatives

Required qualifications, capabilities, and skills

Relevant work experience in the Financial Industry in any of the following areas or similar  Strong verbal and written communication skills with ability to influence others and build successful relationships Excellent analytical and research skills, detail oriented, ability to deep-dive and investigate issues to reach a successful resolution to applicable parties end to encompass and analyse large sets of data Strong time management skills, self-directing and capable of dealing with high pressure, time sensitive tasks Quality-focused work ethic with a strong controls mind-set Able to demonstrate flexibility and operate in a changeable environment


​​​ Preferred qualifications, capabilities, and skills

Prior experience as Quality Control Reviewer KYC/AML/Compliance/Audit/Regulation/Risk & Controls knowledge Excellent attention to detail Professional certification (CAMS, ICA or equivalent) Working knowledge of risk factors that may impact specific products and industries

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