Kyc Quality Assurance Secondary Review Associate

7 months ago


Bournemouth, United Kingdom JPMorgan Chase & Co Full time

**JOB DESCRIPTION**
Are you excited about the Know Your Customer function and are a strong communicator? Join our KYC Quality Assurance Team.

As a KYC Quality Assurance Secondary Review Associate you will join the KYC Quality Assurance team that is an integral part of the QA environment and is responsible for conducting performance testing of the Primary KYC QA Function to ensure quality, completeness, and accuracy of KYC records. You will be accountable for providing constructive feedback and guidance to Primary KYC QA globally across all Lines of Business. You will document all test results, identify gaps in processes and procedures, question the integrity of data and adherence to processing and servicing standards, policies, and procedures.

**Responsibilities**:

- Reviews quality of Primary QA Testing results against Global KYC and Quality Assurance Standards and records results in the case management system
- Identifies key issues, risks and trends and performs root cause analysis; makes recommendations for addressing identified deficiencies or improvements to business processes
- Presents results to key stakeholders
- Collaborates with global partners to ensure consistency with the Global QA framework and governance approach
- Considers regulatory requirements and best practices to implement changes to process

**Required qualifications, capabilities, and skills**
- Experience in banking or related industry
- KYC/AML experience
- Good analytical and communication/presentation skills
- Ability to articulate findings / exceptions and escalate promptly to relevant parties
- Ability to conduct root cause analysis and risk analysis
- Fluent in English Language

**ABOUT US**

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

**ABOUT THE TEAM**

Commercial Banking is focused on helping our clients succeed and making a positive difference in our communities. We provide credit and financing, treasury and payment services, international banking and real estate services to clients including corporations, municipalities, institutions, real estate investors and owners, and nonprofit organizations.

Operations teams develop and manage innovative, secure service solutions to meet clients’ needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.



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