Organisational Capability Partner

Welcome to KFC.

Take
one man with a big idea, add 11 herbs and spices, grit, ambition, and buckets
of heart – you’ve got KFC.

Since
1939, we’ve been bringing finger lickin’ good chicken to the world, and today
we’re proud to be in over 1000 communities across the UK & Ireland. But
without our people, none of it would be possible. Just like our recipe, they’re
all original.

Join
us. Bring it. And together, we can be part of something truly extraordinary.

Bringing it to the role.

To reach our ambition of being the nation’s favourite fried chicken brand, we know we have to invest in the experience of our people, ensuring we have heart-led and high performing teams who are fuelled by talent and drive our culture; the People Experience team are therefore critical to the success of this. The role is pivotal in being responsible for designing and implementing initiatives to attract and retain high-performing and engaged talent, ultimately supporting the growth of our people across KFC UKI. This role will require being in our RSC in Woking 2 days a week.

What you’ll do

In this role you will:

• Build strong relationships with employees across the RSC & Restaurants, both Equity & Franchisees, as well as global stakeholders
• Serve as a key thought partner to define the leadership and development priorities across the KFC UKI estate
• Develop, design and deliver effective training solutions and strategies to build and enhance leadership and coach effectiveness based on current, emerging, and future business needs
• Provide leadership and partner with P&C BPS (as well as other stakeholders) to identify competency gaps impacting their ability to deliver business results, understand what competencies will be needed in their ‘future state,’
• Build and create robust methods for tracking, reporting, evaluating and analysing performance of the L&D offering and effectiveness of the programmes it delivers
• Have strong analytical and problem-solving abilities, with the ability to use data to drive decision-making to build and measure program effectiveness
• Lead the design, ownership and management of KFC UKI’s Leadership Development Curriculum
• Partner with business leaders to successfully roll out local and global development initiatives such as Inclusive Leadership & Virtual Inclusive Leadership
• Develop and deliver Heartstyles strategy in partnership with key stakeholders across the business, maintaining a full calendar of delivery & workshops throughout the year
• Train as an Accredited Associate and work with P&C BPs & HR Leads to identify Certified Practitioner population
• Lead and design development and upskilling for Certified Practitioner population
• Partner internally and externally with deliver partners to organise and coordinate The Female Advantage, working closely with the Wolfpack Community of Belonging
• Partner with NSU on design, delivery and execution of AC Elevate, alongside PC&BPs and People Capability Leader
• Procure partnerships with external agencies to deliver learning and/or engagement initiatives
• Effectively and proactively manage a Learning & Development budget
• Organise and lead KFC’s listening strategy across one system, in partnership with our global teams, and in partnership with P&C BPs.
• Participate in additional projects for the broader People & Culture team to meet business needs.

What we’d love from you

About You

• Be comfortable working within ambiguity. We’re designing the organisation of the future, so you’ll need to have a keen eye for new and emerging thinking
• Be highly collaborative, as you’ll be working side-by-side with the wider team to ensure a cohesive experience that maximises motivation, engagement, and productivity within an inclusive work environment
• Demonstrate rigour, use evidence-based decision making and deploy co-creative techniques to ensure change is fully adopted and sustainable
• Be a positive disruptor in respect of desired organisational culture, challenging conventional thought and removing blockers

Experience

• Organisational Development and Leadership Development experience, and the ability to create and design learning experiences from start to implementation and evaluation
• Ability to effectively work and communicate with people at all levels within the organisation
• Analytical skills with strong attention to detail, with the ability to manage multiple work streams simultaneously to gain insights and fuel design
• Creative, flexible and innovative team player
• Self-starter with the ability to work effectively in a fast-paced changing environment
• Strong interpersonal/teamwork skills with an ability to build strong collaborative relationships with colleagues and various stakeholders

Be Original.

At
KFC, everyone gets a seat at our table. Since we landed in the UK in 1965,
we’ve fed our people’s potential – to be their best selves, make a difference
and have fun.

Because
it’s not just what you do at KFC. It’s the way you do it. Unapologetically you,
undeniably original.

You’ll
work with colleagues who all bring their originality to the table: their
energy, spirit and sizzle and make every day high flyin’ and high fryin’.

As
a multi-billion-pound business with over 1000 restaurants, we take ambition
seriously. You’ll be treated with respect and supported in everything you do as
you roll up your sleeves and play your part in bringing finger lickin’ good
chicken to our customers. And whatever your journey looks like, we’ll help you
get there. From flexible working to the chance to earn qualifications, we got
you. There are all kinds of opportunities at KFC.

Buckets of Benefits

A career with KFC offers much more than
just fantastic earning potential. We reward achievement with amazing incentives
and benefits, including:

• Flexible,
  hybrid working with our Restaurant Support Centre
  located in Woking, Surrey – a 24-minute train ride from London Waterloo.
  Depending on job requirement, travel across the UK & Ireland may be
  required.
• Generous
  pension with up to 11% company contribution
• ‘Fri-Yay’
  time – finish up at 1pm every Friday, all
  year round.
• Live
  Well Days - 5 days per year to disconnect from our
  day-to-day (in addition to 25 days annual leave and bank holidays).

o  
You can buy or sell up to 5 extra days of your
core annual leave allowance each year.

o  
After 5 years’ service, annual holiday
allowance increases to 30 days.

• Bonus – We
  work hard and do our best work to succeed together. When the company and
  individual goals are reached, you’ll be rewarded through our bonus scheme.
• Wellness– We
  want you to be your best self, so you’ll have access to lots of wellbeing
  initiatives and programmes, including Telus Health, and 1:1 Mental Health
  coaching sessions with our partner Sanctus.
• Private
  healthcare, including access to Digital GP, with
  the option to increase to include family cover.

o  
Flexible and Voluntary benefits including
Dental Insurance, Health Screening and Gym Discounts.

• Insurances –
  All colleagues are covered by our life and income protection insurance which
  provides protection and peace of mind.
• Study
  Support may be
  available for job-related qualifications.
• Parental
  Leave – We offer enhanced paid leave and
  flexible return to work options for those important times.
• Colleague
  Discount – If you love KFC as much as we do,
  you’ll received a 25% discount.

Our Commitment to You

Our
customers come from all walks of life and so do our teams. We value,
support, and celebrate the things that make Team KFC authentic and original and
all candidates – regardless of age, background, ethnicity, gender, ability,
religion, or sexual orientation. 

We
welcome applications from underrepresented groups in our industry such as
women, people with disabilities, ethnic minorities and members of the LGBTQ+
community. 

To
make your journey with us accessible and tailored to your needs, we encourage
you to let us know if you'd like any additional support with your application,
have a disability or condition that may affect your performance during your
recruitment process, or any other requirements.

Neurodiverse? Our accessibility toolbar can support you
when you apply.

Ready to apply?

If
you are ready to bring your passion, skills, and dedication to KFC, we
encourage you to apply now. We look forward to welcoming you to our team and
embarking on this extraordinary journey together. Bring it.

Don’t
tick all the boxes? Don’t worry. If you don’t match all the criteria for the
role and still think you’d be a great fit, we’d love to hear from you.