Customer Service Account Handler

4 weeks ago


Ossett, United Kingdom Power Plus Full time

Power Plus has an excellent opportunity to employ a Customer Service focused individual, to join as a Customer Service Account Handler. The successful applicant will be responding to the service requests of client base, within the Fire and Security System Industry.

Key Responsibilities of the Customer Service Account Handler (but not limited to):

  • Liaise with Clients and Engineers to book in planned maintenance and remedial works and complete associated tasks. To be responsible for the delivery of works within KPI deadlines for service visits and remedial works - checking that the jobs are financially viable and commercially correct.
  • Providing Risk Assessment and Method Statements for planned maintenance works
  • Addressing all emergency call outs within stated KPIs
  • Be responsible for maintaining a portfolio of clients. To build and maintain strong client relationships and uphold a positive reputation of Power Plus
  • Prompt and accurate response to client enquires
  • Undertake general administration duties relevant to your position including data entry and responding to emails and telephone calls.
  • Ensure all necessary paperwork is obtained and processed promptly including (but not exclusively) worksheets and purchase orders. Includes the prompt receipt of purchase orders, chasing where not received and processing of engineers worksheets.
  • Be professional and customer centric at all times.
  • To learn the roles within and be prepared to provide assistance to the Service Support Team.

Skills of the Customer Service Account Handler:

  • Computer literate
  • Good written, oral and numerical skills. Excellent telephone manner.
  • Excellent attitude towards career development.
  • Excellent organisational skills.
  • Ideally a proven history of success within a Customer Service environment.
  • Ability to work as a team member, but on own when required.

Competency Level: 2



  • Ossett, United Kingdom Power Plus Full time

    Power Plus_ has an excellent opportunity to employ a Customer Service focused individual, to join as a Customer Service Account Handler. The successful applicant will be responding to the service requests of client base, within the Fire and Security System Industry. **Key Responsibilities of the Customer Service Account Handler (but not limited to)**: -...


  • Ossett, Wakefield, United Kingdom Power Plus Full time

    Power Plus_ has an excellent opportunity to employ a Customer Service focused individual, to join as a Customer Service Account Handler. The successful applicant will be responding to the service requests of client base, within the Fire and Security System Industry.Key Responsibilities of the Customer Service Account Handler (but not limited to):Liaise with...

  • Account Handler

    2 weeks ago


    Ossett, United Kingdom OnTheBooks Full time

    **The Company** We're working with an energetic new business and lifestyle insurance broker based in Wakefield. The company is big on culture, creating an employee first environment ensuring the team is happy through a fantastic working environment. Based out of their brand new office in Wakefield, they are looking for their next Commercial Account Handler...


  • Ossett, United Kingdom Prospect Service Station Full time

    We are looking for an enthusiastic person to join our team. You will be working a minimum of 20 hours a week. You will work a 5 or 6 hour shift and your normal working week will be Tuesday to Saturday with Sunday and Monday off. You have to be flexible as the starting time may vary each week. You will be starting work between the hours of 5am and 10am and...


  • Ossett, United Kingdom Prospect Service Station Full time

    We are looking for an enthusiastic person to join our team. You will be working 22 hours a week. The hours will be Friday 6am to 2pm, Saturday 7am to 3pm and Sunday 9am to 3pm. You will have a varied and key role working in our new Service Station shop. You will be working in our on site bakery making freshly baked food and hand made sandwiches for our...


  • Ossett, United Kingdom Ossett Tyre House Full time

    At Ossett Tyre House we have been in business for over 40 years through three generations of the same family and have, over that time built up a fantastically loyal customer base in the region. We have also been developing and expanding the range of services we offer to our customers over the last four decades with the emphasis on providing fantastic...


  • Ossett, United Kingdom Ossett Tyre House Full time

    At Ossett Tyre House we have been in business for over 40 years through three generations of the same family and have, over that time built up a fantastically loyal customer base in the region. We have also been developing and expanding the range of services we offer to our customers over the last four decades with the emphasis on providing fantastic...


  • Ossett, United Kingdom Bagnall Hopkins Recruitment Limited Full time

    **Customer Service Administrator** **Ossett, office based - close to bus stop and plenty of parking** **8.30am - 5.015pm Monday - Friday** **25 Days Holiday + Excellent Benefits** **£23051.60** This is an opportunity to become an integral part of a busy inbound customer service team. Offering help and support their customers (companies) throughout the...


  • Ossett, United Kingdom Ossett Tyre House Full time

    At Ossett Tyre House we have been in business for over 40 years through three generations of the same family and have, over that time built up a fantastically loyal customer base in the region. We have also been developing and expanding the range of services we offer to our customers over the last four decades with the emphasis on providing fantastic...


  • Ossett, United Kingdom Ossett Tyre House Full time

    At Ossett Tyre House we have been in business for over 40 years through three generations of the same family and have, over that time built up a fantastically loyal customer base in the region. We have also been developing and expanding the range of services we offer to our customers over the last four decades with the emphasis on providing fantastic...


  • Ossett, United Kingdom Juice Personnel Full time

    Customer service Advisor- Key role information - Date added: 10-05-23 - Hours: Monday to Friday, 9am to 5 pm - Wage: £11.19 per hour - Sector: Commercial - Location: Ossett **An exciting opportunity...**: **Customer service Advisor**: Juice Personnel Ltd are excited to be recruiting Customer Service Advisors for our client who are a well-respected and...


  • Ossett, United Kingdom Bagnall Hopkins Recruitment Limited Full time

    Customer Service Administrator Permanent contract Monday - Friday 8.30am - 5.15pm 25 Days holiday + parking on site My client is a well established company based in Ossett. They have a new position based within their friendly customer service team as an administrator. This busy team is responsible for taking inbound telephone calls from a variety of their...


  • Ossett, United Kingdom Bagnall Hopkins Recruitment Full time

    Customer Service Administrator Ossett £22,000 + benefits 8.30am - 4.30pm Monday - Friday Have you gained some administrative or customer service experience and would like to work for an established company in Ossett as part of a friendly team? You’ll be computer literate, organised, accurate and enjoy working as part of a team Looking after their...


  • Ossett, United Kingdom Walkers Windows Ltd Full time

    Job description Walkers Windows are looking for an enthusiastic administrator to join our thriving team based in Wakefield, West Yorkshire. **Customer Service Assistant** - Updating the company's admin system - Completing courtesy calls to our valued customers following their installation - Booking any remedial work required on recent installations -...


  • Ossett, United Kingdom Juice Personnel Full time

    Juice Personnel Ltd are excited to be recruiting Customer Service Advisors for our client who are a well-respected and recognised multi-national organisation, with their UK operation based in spacious, well-presented modern offices in Ossett. This role would be perfect for someone looking for a new challenge within their customer services career. - **35...


  • Ossett, United Kingdom William H Brown Dewsbury Full time

    **Calder Commercial Vehicles have access to 100's of used vans for sale in the Wakefield and surrounding areas. We offer a wide range of used vans and light commercial vehicles at very competitive prices. If you are looking for a second hand van in the Wakefield and surrounding areas, then look no further than Calder Commercial Vehicles.** **Customer...


  • Ossett, United Kingdom William H Brown Dewsbury Full time

    **Calder Commercial Vehicles have access to 100's of used vans for sale in the Wakefield and surrounding areas. We offer a wide range of used vans and light commercial vehicles at very competitive prices. If you are looking for a second hand van in the Wakefield and surrounding areas, then look no further than Calder Commercial Vehicles.** **Customer...


  • Ossett, Wakefield, United Kingdom Bagnall Hopkins Recruitment Full time

    Customer Service AdministratorOssett£22,000 + benefits8.30am - 4.30pm Monday - FridayHave you gained some administrative or customer service experience and would like to work for an established company in Ossett as part of a friendly team?You'll be computer literate, organised, accurate and enjoy working as part of a teamLooking after their business...


  • Ossett, United Kingdom J Tomlinson Limited Full time

    **Our Story** J Tomlinson are a privately owned business with over 50 years’ experience, we are proud of our safety record and how we engage our team. We believe in great customer relationships which is shown in the long-term relationships we have had with our customers. - You may have seen our vans around the area providing great service to our...


  • Ossett, United Kingdom J Tomlinson Limited Full time

    **Our Story** J Tomlinson are a privately owned business with over 50 years’ experience, we are proud of our safety record and how we engage our team. We believe in great customer relationships which is shown in the long-term relationships we have had with our customers. - You may have seen our vans around the area providing great service to our...