Customer Service Advisor
5 months ago
At Ossett Tyre House we have been in business for over 40 years through three generations of the same family and have, over that time built up a fantastically loyal customer base in the region.
We have also been developing and expanding the range of services we offer to our customers over the last four decades with the emphasis on providing fantastic service and great value for money.
Today we offer a wide range of services to domestic, commercial and fleet customers such as; Tyres, Vehicle Servicing, MOT Testing and Bodywork repairs.
We are looking for an enthusiastic individual to join our team as a Customer Service Advisor to carry out the following:
**Responsibilities and duties**:
Welcoming customers and booking them in for work
Taking incoming calls and pricing for jobs
Working closely with the garage and updating customers on the progress of their vehicles
Booking in parts and invoicing
Following up with customers for general feedback and reviews
Hours: 44Hours
Monday - Friday 8:30am - 5:30pm & every Saturday working hours - 8:30am - 12:30pm
20 days annual leave + statutory Bank Holidays
Statutory Pension Scheme.
**Requirements**:
Basic IT skills.
Well mannered.
Experience in the motor trade (preferred)
**Salary**: From £26,312.00 per year
**Benefits**:
- Company pension
- Employee discount
- On-site parking
**Experience**:
- Automotive Service: 2 years (preferred)
Licence/Certification:
- UK Drivers Licence (required)
Work Location: In person
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