National Account Co-ordinator, FTC

2 months ago


London, United Kingdom Charlotte Tilbury Full time

About Charlotte Tilbury Beauty

Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace.

Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen.

Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech — all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the bran­d is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions.

About the role

We’re looking for an ambitious National Account Co-Ordinator to join our fabulous UK commercial team on a FTC basis.

The successful candidate will report into the National Account Manager to support in driving the UK business to deliver financial results, maintain a strong brand position within the market and continue the brand’s dynamic growth. You’ll have a commercial mindset with a natural ability to reach creative results and achieve ambitious targets. You’ll be highly numerate, analytical, target-driven, commercially savvy, and passionate about working in the beauty industry.

As a National Account Co-ordinator, you will;

Driving Performance

Prepare and collate weekly sales reports, gathering and sharing key retail context, category information and individual store performance detail to identify retail opportunities. Retain agility to react to retail trends and maximise opportunities across retailers. Support the NAM on all net and retail sales forecasting for defined retailers/regions, meeting all financial deadlines, flagging risks and opportunities in a timely and quantified manner. Monitor, manage, and optimise net sales performance: ensure proactive inventory and assortment management, with close collaboration with Customer Supply Chain. Lead the effective monitoring of retailers’ inventory to deliver 100% on shelf availability across all retail partners, working closely with Supply Chain and the in-region stock managers. Undertake adhoc reporting and analysis in response to business needs.

Trading Relationships

Establish and maintain amazing relationships with all key retail partners, including with Buying/Trading, Merchandising, and Marketing to ensure that the Charlotte Tilbury brand is regarded as a collaborative and proactive trading partner. Work closely with retail partners to plan and facilitate the successful launch of all NPD throughout the year, submitting required operational forms in a timely manner and selling in sufficient stock to deliver against targets.

Cross-Functional Working

Build strong working relationships with cross functional Charlotte Tilbury teams. Support the NAM, working closely with Operational Marketing, Visual Merchandising, PR, and Store Design, in the creation and delivery of an annual plan for each retailer covering: activation of key launches and marketing moments, eventing, store/retailer animation, considering both customer acquisition and retention. Establish yourself as the go-to within the commercial team for all stock and allocation related queries coming from customer supply chain and other operational functions. Work closely with the NAM to support finance and align on retail and net forecasts as well as weekly net sales updates, forecast phasing and outlooks, flagging risk and opportunities.

Who you will work with:

You’ll be responsible for supporting and assisting the National Accounts Team in the management of the Charlotte Tilbury business across our UK region, reporting directly into one of our talented National Account Managers.

Requirements

Previous experience in a similar role as a co-ordinator in a Commercial/National Accounts team/other relevant functions is beneficial. Structured and organised but comfortable working with ambiguity, in a fast-paced and ever-evolving environment (we are still a fairly new company despite what you might think) Hands on practical approach, willing to get stuck in when necessary and willingness to learn. Excellent numerical and analytical skills Impeccable attention to detail and level of accuracy Effective communicator, both written and verbal Able to demonstrate initiative and a proactive approach to workload. Have excellent Excel and PowerPoint skills.

Charlotte Tilbury is a fast-paced and dynamic environment where nimble mindsets, striving to deliver the best and wanting to be part of a global #dreaamteam are key. Even though we have requirements, our experience and background are just a guide, we still love to welcome applicants with more or less experience stated, provided necessary skills can be demonstrated.

Benefits

Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves We’re a hybrid model with flexibility, allowing you to work how best suits you 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey Financial security and planning with our pension and life assurance for all Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues Bring your furry friend to work with you on our allocated dog-friendly days and spaces And not to forget our generous product discount and gifting

At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.

If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page



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