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Senior Therapist

4 months ago

Edinburgh, United Kingdom Lost Shore Surf Resort Full time

Join Our Team: Senior Therapist at Lost Shore Surf Resort



About Us: Lost Shore is about bringing a
world-first and world-beating surf resort to the outskirts of the capital. The
largest inland wave pool in Europe, arriving next to Europe’s largest indoor
climbing arena, is putting Scotland on the map for all the right reasons



But it’s the range of other activities and leisure offerings
that make us so special, offering something for everyone.



Picture a surfing paradise where surfers, tourists, and
locals converge—a place where adventure meets relaxation.



Michelle
Denham is
Lost Shore's Wellness offering devised, designed and managed by our Senior
Therapist. It will comprise of a treatment room where Michelle Denham
specialises in providing truly personalised treatments tailored to your
individual body and skin needs. Michelle Denham is an established industry
known professional with well over a decade’s experience, she has run and
developed two award winning spas most notably, Fletchers cottage spa which has
been voted one of the best spa breaks in the UK by Vogue magazine. We are
excited to bring this relaxing space and experience you our visitors.



The Role: Senior Therapist 



The
role of Senior Therapist is to lead our team of skilled therapists in providing
exceptional massages and relaxing treatments to our resort visitors. As a
Senior Therapist, you will oversee daily operations, ensuring that each guest
receives the highest quality of service and care. With your expertise and
leadership, you will help our visitors experience ultimate relaxation and
rejuvenation, contributing to unforgettable visit at our resort.



What you will be doing:



  • Carrying
    out a range of Spa treatments to an extremely high standard including massage,
    facials hand and feet treatments 
  • Training
    and mentoring the therapy team, maintaining treatment standards, and creating a
    serene and welcoming environment.
  • Acting as a
    role model for other therapists
  • Optimising
    diary management to increase revenue and reducing white space 
  • Assisting
    with managing the day when required
  • Achieving
    retail targets consistently
  • Cultivating
    a community of clients who eagerly return for rejuvenating experiences
  • Ensuring
    wok environments are spotless, clean and organised 
  • Carrying
    out any other reasonable tasks requested by Resort Director to aid the smooth
    running of the Wellness space


Qualifications, Skills and Experience



  • Qualified
    to SVQ Level 3 Beauty Therapy or equivalent
  • Pervious
    Spa Experience preferred but not essential as training will be provided
  • Excellent
    interpersonal skills, demonstrating effective communication with clients and
    team members 
  • Confident
    in using a computer booking system 
  • Experience
    in diary management and scheduling 
  • Innate
    passion to develop and grow as a therapist 
  • To enjoy
    working leading and working as part of a team
  • Strong
    customer service skills to ensure client satisfaction 
  • Confident
    and self motivated to work solo on occasions 


Additional Information:



As
a Senior Therapist, you’ll need to be flexible with your schedule. Our resort
operates seven days a week, and early morning, late evening and weekend work
will be required. Your commitment to ensuring the resort’s smooth operation
during peak times is essential.



Why join the Lost Shore Team?




  • A
    front-row seat to the opening of Europe’s largest inland surf resort.
  • Sunsets
    over the surf lake (because everyone need a moment to breathe).
  • A
    team that knows how to have fun at work but equally understands the value
    of hard graft.
  • A
    chance to put your stamp on Lost Shore’s legacy.
  • On top of an attractive salary, with commission
    based on retail targets. You will also enjoy a competitive benefits
    package including 28 days paid holiday, pension and lots more